2016 Dodge Durango: sudden unintended acceleration

Filed Feb 28, 2019 · Transmission · CA

It was noted shortly after purchasing the vehicle that the car will shift really hard when downshifting from 2nd to 1st. The hard shift will sometimes cause a jerking motion in the car. This problem continues today. I have taken the care many times to the dealership. They have told me each time that either a software updated was needed or they could not replicate the issue. Please note the issue is not every time. The problem does come and go. Last friday, 2/15, the car would not go into reverse. I would put the car in reverse and it was as if I were still in park. After a few tries, I restarted the car and it went into reverse with no problem. The next day saturday 2/16, after I placed the car in park, I took my foot off the brake and the car lunged forward as if it were still in gear. I again restarted the car, this time a few times, just to see if the car would do it again. It did not. Yesterday, this has happened before and was taken in for service, a noise would come from the shifter knob area each time the brake was pressed. The know has been replaced once before by bob baker dealership. On top of these issue, the electronics have gone out on the dashboard where the climate control, radio, etc are located. I have an appointment to try and get this issues address at bob baker dealership. I have 20 pages of service history on this car, most of it are regarding the very hard downshifting.below I will mark the date the most recent issue happened with the car.

Filed Jul 30, 2018 · Transmission · 31,000 miles · NJ

Tl* the contact owns a 2016 dodge durango. While driving 10 MPH, the vehicle intermittently felt like it went into another gear and accelerated without warning. The vehicle was taken to teterboro chrysler jeep dodge ram (469 us-46, little ferry, nj 07643, 201‑440‑0222), but the failure could not be duplicated or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.

Filed Sep 25, 2017 · 43,000 miles · OH · crash

Have been driving my durango for approximately 6 months. On 9/19 I was on my way to drop my kids at school as I normally do in the morning. Traffic was extremely heavy like usual, and I was stuck in traffic on 104 westbound. My son had undone his car seat latch so since I was stuck in traffic and I could easily reach him. His seat is to the back right of me in the middle row, and its a matter of just reaching back with one arm. After securing him (pushed the clip back together), the traffic had moved forward so I was going to move up. I hit the accelerator, and the car didn't move, it just revved. I noticed the car was in neutral for some reason, so without consideration I moved it to drive. Since the car was revving it jumped forward hitting the car in front of me. It was a minor accident, that didn't do much damage to my durango, but a small part of the grill broke and punctured my radiator. My problem with the car is that the car should not have been in neutral. Had the car not been in neutral, I wouldn't have hit the gas more (as I couldn't figure out why it wasn't moving at first) and then it wouldn't have revved and wouldn't have jumped.

Filed Aug 24, 2017 · Transmission · 25,000 miles · MA

Tl* the contact owns a 2016 dodge durango. While parking the vehicle, the electronic rotary control failed to reverse the vehicle and, instead, it independently surged forward. The vehicle was taken to a local dealer (best chrysler dodge jeep ram, 520 colony pl, plymouth, ma 02360), but was not diagnosed or repaired. On several occasions, the vehicle proceeded to roll away after the gear selector was placed into park. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.

Filed Mar 19, 2017 · 12,000 miles · AZ · crash

Rollaway danger---we have an attached three car garage and I was parked in the larger 2 car section closer to the house. In early am on a recent morning, when backing out of my garage, I realized I had left something in the house. After backing out, I put the car in park, unbuckled my seatbelt and opened the driver door in order to go back into the house. As I was exiting the vehicle, I noticed that the car was still moving forward. I jumped back into the car and quickly hit the brake in order to stop its rolling forward. Unfortunately as I had thrown myself back into the seat! I was misaligned to the controls and I hit the gas rather hard which caused the vehicle to lunge forward. As soon as I realized what happened, I slammed on the break but unfortunately I still hit the garage (the single car garage). I was at an angle to the building which caused damage to the front left of the vehicle but also to the right side passenger door and attached mirror. As well as some damage to the garage also. This was a very scary situation for me but there's more. My husband was taking out the garbage that morning and was walking acrossed the garage toward the garbage can. Had he been 10 paces further in his journey I very likely would have hit him or even pinned him between the vehicle and the garage causing unknown harm to him but perhaps very serious. To be honest, this vehicle scares the crap outta me which is horrible considering 6 months ago I made a major investment in it I have a pristine driving record. We contacted dodge and we've had someone inspect the vehicle with a letter response of "you don't know how to drive". Given my driving record, I would argue that I do and given the known issues with possible roll awayon these vehicles I would ask that a fix be brought to market to make these vehicles safer!