2021 Dodge Durango technical service bulletins
565 technical service bulletins and manufacturer communications cover the 2021 Dodge Durango, including 2 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-19 (XE2)
- ID-26-39 (XE2)
- Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers...
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Transmission kit - with torque converter
- Evaporator - air conditioning
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed...
- Hose and tube - heater supply and return
- Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp...
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ●...
- Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge...
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect®...
- Backup Camera Poor Image Quality Inspection
- Power Liftgate Intermittently Inoperative
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Blower Motor Makes Loud Noise
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- Application Of Grease In Pads/Clips
- Cooler - engine oil
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- No Option To Change Navigation Out Of Night Mode
- Rear Heater Coolant Tube Repair Customers may comment on one or more of the following: SYMPTOM: ? A...
- Power Liftgate Inoperative.
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Front Brake Noise, Inboard Pad Wear, Brake Pull.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Hose - engine coolant to oil cooler intlet
- Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL)...
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Water pump
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Water Pump & Chain Case Cover
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Isolator - engine mount
- Hose- Oil Cooler Inlet, Outlet
- Power Liftgate Is Inoperative or Won’t Close.
- Engine Oil Leak
- Poor Brake Pedal Feel After Recent Repair
- Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.
- Evaporator - air conditioning & core - heater
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Rear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Verify "Z" part number availability
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- Verify Reman part number availability
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Door speaker Inoperative or No Sound
- Engine Rattle Noise
- Inspection Procedure For Liftgate Gas Strut
- Pad kit - front disc brak
- To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector...
- Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: ● Update to the RFHM...
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Front Cradle Service Update
- Adjuster
- Pad kit - front disc brake
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Telematics Box Module: Verify Z part number availability
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- 3.6L psu
- Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00,...
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- Customer satisfaction notification north america 58B
- Hose - radiator outlet
- 850RE d
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
- Customer Satisfaction Notification 58B Coolant Restrictor
- D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a...
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- 3.6L psu
- Uconnect Box Require Service Message
- Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may...
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Camera - rear view
- Rear ParkView Backup Camera Guidelines Not Appearing On Radio
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- 3.6L psu
- Module kit - fuel pump/level unit
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Fuel pump/level unit module
- Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- The customer may experience an airbag light on or seat belt chime when buckled.
- Buckle assy - buckle assys/belt
- Plate
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Pump – water & connector - oil cooler tube
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Carrier – planetary & shaft kit - output
- D Clutch Repair Kit TSB 21-039-24 REV A
- Module - anti-lock brake system
- No Reverse And/Or Forward Gear After D-Clutch Repair.
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Suspected Engine Coolant Leak
- Module - telematics
- Step kit - tubular side
- Checking Radio Software Level On A VP2 Radio
- Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Update from 4.34 and 4.36 to 4.37...
- Valve body & control unit
- Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ● Lower fuel...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Pump water
- Rattle Buzz Noise From Door Area
- Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code
- Navigation (NAV) Reboot When MOTA Fails The
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Cooler
- Pitch and Roll are not Displayed on SRT Performance Pages Customers may experience: Pitch and Roll are not...
- Spring Front Upr
- Verifying Camshaft Diagnosis
- Cold Engine Ticking Noise From Exhaust Manifold Area The
- Humming Noise Through Speakers While Vehicle Is Off
- Lifter
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- 8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
- Wireless Qi Charger Not Charging
- PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak
- Suspected engine coolant leak.
- Steering Column Power Tilt Inoperative
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- A/C Diagnostic LOP Change
- Low Charging Voltage Displayed On Cluster
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- Customer Satisfaction Notification ZD7
- Fuel Nozzle Premature Shut Off The
- USB Hub In-Operable
- Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ?...
- Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
- Customer Satisfaction Notification 81A
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Customer Satisfaction Notification ZD7
- Water Quality When Mixed With Engine Coolant
- License Plate LED Light Inoperative
- Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating
- PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300...
- Mirror
- Ambient Temperature Sensor Servicing.
- Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of...
- WiTECH Small Leak Verification Test (SLVT)
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience a Malfunction Indicator Lamp...
- Adapter
- Adapter
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- RCA Amplifier Drone Noise Audible drone after initial startup or during idle
- Washer Light On And Will Not Turn Off After Adding Washer Solvent.
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Telematic box module 2
- Base Headlamp Bright, Base Headlamp Black
- Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the...
- Power Liftgate Inoperative Or Intermittent Operation
- RFH Has Stored B1A7D-01 Start Button ? General Electrical Failure
- Starter
- Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
- Approved Use of Weld Through Primers
- Flash: Powertrain Control Module (PCM) Updates
- Flash: Instrument Panel Cluster (IPC) Updates
- Bracket - front bumper
- Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the...
- No Start, Start Stop Inoperative, Cluster Message Service Start Stop System
- Overhead Console If the sunglasses holder door in the overhead console will not stay closed, inspect the...
- Windshield Wiper Stuck In On Position
- Module, Anti-lock brake system / Hydraulic Control Unit Some 2018-19 WD/WK vehicles have the brake lights...
- Amplifier (AMP) Drone Noise
- Headlamp Condensation Clearing Procedure
- Valve Cover Gasket It is advised to replace the full valve cover assembly if you are experiencing a valve...
- : Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
- An incorrect PDF document S228A000004 Rev. A
- 6.4L Fuel Injector High Flow Misfire
- Flash: Transmission Control Module (TCM) Updates
- Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13,...
- Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set
- Valve Cover Gasket If you are experiencing a right valve cover leak and plan on replacing only the gasket, the
- Flash: Electric Power Steering (EPS) Updates
- Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference
- Flash: Powertrain Control Module (PCM) Updates
- If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is...
- The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
- Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36...
- Front Fascia Misaligned with the Fender
- Safety Recall Z20- Electronic Stability Control MY22 Repair Information
- No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- RKE Does Not Work Or Has Short Range, TPM Is Not Reading Tire Pressures Or Remote Start Is Inoperative
- RAIL, Fuel Prior to replacing this compoenent, please contact one of the following prior to disassembly:...
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Uconnect Box Requires Service Message
- Customer Satisfaction Notification Z14 Pursuit Secure Park Feature
- Flash: Memory Seat Module (MSM) Updates
- Radio Over The Air Software Version Updates
- CEL Check Engine Lamp On, Start Stop Inoperative
- Memory Seat Settings Can Not Be Recalled, Memory Seat Function Is Inoperative
- Uconnect 5 Voice Recognition Options
- Battery Of Uconnect Box Is Temporarily Low Popup Message
- Pinched Front Passenger Door Harness Causes Stop/Start To Become Inoperative, Bus Not Go To Sleep And Door...
- Customer Satisfaction Notification Y25 Radio Software Update
- Water Leak From Overhead Console, A Pillar And Or Headliner
- Front Door Window If the front side door glass has flaws such as delamination, distortion, or cracking,...
- Rattle Coming From Sunroof
- Flash: Display Screen Module (DSM) System Updates
- Flash: Adaptive Cruise Control (ACC) Module Enhancements
- Pentastar Upgrade Oil Fill Level after an Oil Change
- Customer Satisfaction Notification Y51 Abnormal Steering
- Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
- Incorrect Fuel Injectors
- Steering wheel.
- R1H Missing Connectivity Info In The Radio (Found In TBM)
- User Is Unable To Create A New Profile In The R1H Radio Uconnect 5
- Check Software Level On R1 Harman Radio
- Radio Requires Theft Code To Unlock It At PDI
- No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement...
- Hub and bearing - wheel
- Missing Upper Fuel Tank Heat Shield
- Base - floor console
- No Crank No Start, Click No Start
- Flash: Forward Facing Camera Module FFCM Enhancements
- Flash: Forward Facing Camera Module (FFCM) Enhancements
- Latch - front door
- Flash: Display Screen Module DSM System Updates
- R1 radio codes B15A1-00, B1431-00 or U3033-00 May Be Present
- Flash: Display Screen Module (DSM) System Updates
- Camshaft - intake
- Muffler and tailpipe ? exhaust
- License Plate LED Light Inoperative
- Customer complaint includes a Mil-on condition
- Glass - sunroof
- Warranty Bulletin D-20-13 STAR Center Uconnect 5 R1 Radio Pre-Authorization Program
- No Phone Connected Message Displayed Or Customers Phone Book Does Not Load
- Customer Complaint May Include Engine Oil Leak Or Consumption
- Radio Enhancements
- Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program
- Tube - turbo water feed
- Incorrect USB Contents Are Displayed On The Radio Display
- Media Source Had No Sources Displayed And No Audio On Startup
- 6.2L Engine Oil Temperature Sensor Leak
- Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection,...
- Customer complains of a MIL-on condition
- Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
- Radio Enhancements
- Radio Volume Uncontrollable Or Changing On Its Own
- Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
- Remote Key Fobs Only Work In Close Range
- Bracket
- Flash: Amplifier (AMP) Diagnostic and System Updates
- ACC Not Available Message Instrument Cluster
- Housing
- Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
- Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
- The Liftgate Latch Sticks Will Not Open, Close, Or Hard To Close Manually
- No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle,...
- Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
- Rear Wiper Inoperative
- Recreational Towing / Flat Towing information
- Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
- Battery Tester Warranty Code Procedures, Medtronic Update Process
- Radio Displays Android Recovery Message
- Motor
- Passenger Power Seat Does Operate Forward Or Rearward
- Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles
- Uconnect 5 Intermittent Black Screen, Audio Mute, Reset Or Lock Up
- Uconnect Box Requires Service Message TBM2 Code B1562 14
- Glass
- Uconnect 5 R1 Clock Time Not Accurate
- Customer complaint may include engine oil leak/consumption.
- Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program
- Flash: Amplifier (AMP) Diagnostic and System Updates
- Selectable Steering Modes In Radio Not Available
- A/C does not cool and vehicle is low on Freon charge but no leak is found with sniffer or black light...
- Uconnect 5 Apple CarPlay And Android Auto Troubleshooting
- Power Driver Window Auto Up And Down Feature Does Not Operate
- Crank No Start Condition, No DTC?s
- Flash: Powertrain Control Module (PCM) Updates
- Squeak Chirp Creak Noise From Left Quarter Panel Area
- Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM...
- R1H Radio sets B142A-A4 DTC for Radio Unit High Temperature-Over Temperature
- Telematics Box Module (TBM2) Code B1561-11 Cellular Antenna 2-Circuit Short To Ground, B1561-13 Cellular...
- Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire
- Windshield
- Wheel
- 3.6L Pentastar Upgrade Spark Plug Internal Crack
- Assist Hard Button Inoperative And Apps Intermittent Functionality
- Wind Noise Or Fluttering When Driving at Highway Speeds
- Code B156D-00 Low Voltage Differential Signal Cable Stored
- Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
- U1223-00
- LAMP, License Plate / LAMP, Liftgate If the license plate lamps have moisture or are inop, please replace...
- (Revision A) Engine Restarting On Stop/Start Event Without Releasing The Brake Pedal, EVIC Displays Shift...
- D-20-13 star
- USB port
- No Start, Start Stop Inoperative, Cluster Messages to Service Shifter or Service Start Stop System
- Rear View Camera Image Appears Blurry Or Fuzzy
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