Check a VIN

August 19, 2020 Service bulletin

USB port

Jeep technical service bulletin 9003637 for 2017-2021 Jeep Grand Cherokee, 2017-2021 Jeep Wrangler and 2017-2021 Jeep Cherokee and others.

Bulletin number
9003637
Component
Equipment
Summary
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Jeep Grand Cherokee?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history