2023 Dodge Durango technical service bulletins
244 technical service bulletins and manufacturer communications cover the 2023 Dodge Durango, including 2 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- D-26-19 (XE2)
- ID-26-39 (XE2)
- Lamp – tail
- Liftgate Tail Lamp Assembly Not Illuminating Or Partially Illuminating XE2 Warranty Extension Customers...
- The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward...
- Transmission kit - with torque converter
- Evaporator - air conditioning
- Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star...
- Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed...
- Flash: Adaptive Cruise Control (ACC) Module Update Customers must experience a Malfunction Indicator Lamp...
- Hose and tube - heater supply and return
- Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp...
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: SYMPTOM: ●...
- Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
- Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel gauge...
- Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long...
- Thermostat – none.
- Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect®...
- Backup Camera Poor Image Quality Inspection
- Power Liftgate Intermittently Inoperative
- Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
- Blower Motor Makes Loud Noise
- Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- Power Liftgate Intermittently Inoperative
- Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- Application Of Grease In Pads/Clips
- Cooler - engine oil
- Radio Message "Power Surge On USB Detected" Customers may comment on the following: ● The radio displays...
- Sensor – knock
- No Option To Change Navigation Out Of Night Mode
- Instrument Panel Cluster (IPC) Flicker Turn By Turn The
- No Wireless Charging Or Slow Wireless Charging
- Rear Heater Coolant Tube Repair Customers may comment on one or more of the following: SYMPTOM: ? A...
- Power Liftgate Inoperative.
- Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.
- Front Brake Noise, Inboard Pad Wear, Brake Pull.
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp...
- Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from...
- The vehicle will exhibit a service transmission/check engine warning indicator for the following...
- Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00,...
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: ● Wiper...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Speaker - none
- Hose - engine coolant to oil cooler intlet
- Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV...
- Water pump
- Harman R1H Uconnect 5 Radio Software Flash Error Codes
- Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs...
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
- Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
- Hemi Water Pump Coolant Leak Inspection
- Water Pump & Chain Case Cover
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may...
- If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and
- Drivetrain Control Module (DTCM) Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience...
- Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
- Isolator - engine mount
- Hose- Oil Cooler Inlet, Outlet
- Power Liftgate Is Inoperative or Won’t Close.
- Intermittent Uconnect Box Requires Service Message
- Engine Oil Leak
- Poor Brake Pedal Feel After Recent Repair
- Tick Click Snap Noise With Chassis Flex From Front Wheel Area While Driving.
- Evaporator - air conditioning & core - heater
- Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3...
- Rear storage lid (5LC38TRMAK) can stick against rear scuff when opening and closing
- Exterior Front Lamps Condensation Clearing Procedure Some customers may report that on occasion vehicle...
- Verify "Z" part number availability
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- Service Park Assist Message Displayed on The Instrument Panel Cluster (IPC), Park Assist System Inoperative
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges...
- Passive Entry Does not Lock or Unlock Vehicle
- Door speaker Inoperative or No Sound
- Engine Rattle Noise
- Windshield Wiper Blade Maintenance Customers may experience one or more of the following: ● Wiper blades...
- Inspection Procedure For Liftgate Gas Strut
- Pad kit - front disc brak
- To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector...
- Flash: Radio Frequency Hub Module (RFHM) Updates This software enhancement includes: ● Update to the RFHM...
- R1H Radio T27.39 USB Software Update Customers may experience one or more of the following: ● Navigation...
- Decreased Remote Start And RKE Range
- 850RE d
- When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order...
- Front Cradle Service Update
- Adjuster
- Pad kit - front disc brake
- Underhood start/stop safety The
- Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts
- Telematics Box Module: Verify Z part number availability
- Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a...
- Washer Light On And Will Not Turn Off After Adding Washer Solvent."
- 3.6L psu
- Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and...
- Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist...
- Customer satisfaction notification north america 58B
- Hose - radiator outlet
- C14A4-00
- 850RE d
- Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key...
- Misfire DTCs, Rough Idle, Valvetrain Noise
- Key Fob "Please refer SOL ""S2408000015,"" published in July 2024, for WD key fob-related issues
- Auto High Beams Come on During the Day When the Auto High Beam Control Feature is Selected on
- Customer Satisfaction Notification 58B Coolant Restrictor
- Canister
- D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a...
- Engine Noise
- Apple CarPlay Does Not Complete The First Initial Wireless Connection.
- 1st Row Seat Belt Retractor D-Ring Is Binding And Not Able To Rotate
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- 3.6L psu
- Uconnect Box Require Service Message
- Customer Indicates A Whistle/Hiss Noise Can Be Heard With The A/C Operating.
- Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.37 to 4.38 Customers may...
- Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be...
- Buzz Squeak Rattle (BSR) From 2 nd Row Headrest Area While Driving.
- Camera - rear view
- Rear ParkView Backup Camera Guidelines Not Appearing On Radio
- Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Extended Crank Condition Due To Loss of Fuel Pressure Customers may experience the following: ● Extended...
- Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes...
- 3.6L psu
- Module kit - fuel pump/level unit
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- Fuel pump/level unit module
- Check Engine Light Illuminates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
- Warranty Newsletter – Volume 11, Issue 1
- FCA Caribbean Warranty Newsletter – Volume 11, Issue 1
- D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle...
- The customer may experience an airbag light on or seat belt chime when buckled.
- Buckle assy - buckle assys/belt
- Customer Indicates The Air Conditioning Is Blowing Warm Air.
- Weatherstrip - front door belt outer
- Flash: Display Screen Module (DSM) Update to V2023.31.00 Customers may experience the following: ●...
- Gear - rack and pinion
- “Forward Collision Warning (FCW) Unavailable Service Required” message or a Service Active Lane Management...
- Warranty Operations Newsletter – Volume 10, Issue 10
- FCA Caribbean Warranty Operations Newsletter – Volume 10, Issue 10
- Plate
- Battery Drain Suspected or "Identified" From USB or Media Hub
- Pump – water & connector - oil cooler tube
- Passenger Door May Not Unlock Or Lock
- Switch and bezel
- Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head...
- Carrier – planetary & shaft kit - output
- D Clutch Repair Kit TSB 21-039-24 REV A
- No Reverse And/Or Forward Gear After D-Clutch Repair.
- Right Rear Door Ajar Light On. Metal Clunk Or Ting Noise From Door Latch Area.
- Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
- Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise
- Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC)...
- Right Front Carpet Deterioration Customers may experience the following: ● Right hand front carpet...
- Module - anti-lock brake system
- D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination
- Suspected Engine Coolant Leak
- Module - telematics
- Step kit - tubular side
- Checking Radio Software Level On A VP2 Radio
- Engine Misfire From Intake Manifold Crack Customers must experience a Malfunction Indicator Lamp (MIL)...
- Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door."
- Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
- Valve body & control unit
- Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
- Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the...
- Pump water
- Power Liftgate Responds Erratically to Operational Commands After Service Procedures
- One or More of the Modules in the Vehicle Are Setting U0140-00 Loss of Communication with the Body Control...
- PSU Oil Pump Assy
- Lifter
- 2nd Row Center Seat Lazy Or Slow When Folding.
- Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair...
- Warranty Bulletin D-16-03
- FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage
- A/C Diagnostic LOP Change
- Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review...
- A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
- Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of...
- Power wndow switch passenger
- Liftgate Alignment and Operation
- Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest
- Water Quality When Mixed With Engine Coolant
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