The contact owns a 2019 Dodge Durango. The contact stated that the 4-Wheel Drive and traction control warning lights were flashing and had become permanently illuminated. The contact stated that the electronic stability control was inoperable. The contact stated that while her husband was driving and approaching a red traffic light, the brake pedal was depressed, but the vehicle slowly responded, became difficult to control, and was swerving across the road. Additionally, the contact stated that while reversing, the steering wheel was shuddering uncontrollably, and the vehicle was undrivable. The vehicle was towed to the local dealer six to seven times, and the dealer informed the contact that the vehicle could not be bought back. The contact stated that unknown repairs were completed, but the failure persisted. The contact was awaiting the remedy of the federal safety agency Campaign Number:Â 24V838000(Service Brakes, Hydraulic) to become available. The vehicle was not repaired. The State Attorney General was contacted and referred the contact to the federal safety agency Hotline for assistance. The manufacturer was contacted, but the call disconnected. The failure mileage was approximately 56,000.
Dodge Durango shudder problems
13 of the 13,795 owner complaints about the Dodge Durango describe shudder or vibration when accelerating, most of them for the 2011 model year.
- owner complaints
- 13
- worst model year
- 2011
- typical mileage
- 74,500
By model year
- 20191
- 20113
- 20081
- 20041
- 20032
- 20022
- 20011
- 20001
- 19981
Often reported together
Brake failure 2Won't start 1Steering noise 1Slipping 1Premature wear 1Hesitation 1Ball joint 1Adaptive cruise 1
What owners say
I went to start my durango this morning, started up, but after 10 seconds it shut down. Nothing electrical worked. Could not remove my key. Disconnected the battery-reconnected. No good. Having towed . I want to say that nothing electrical goes on no matter what I do. The power failure was complete. I shudder to think if this happened while I was driving, it could have been fatal.
While entering another highway from a ramp in cruise control, I attempted to accelerate. The gas pedal went to the floor by itself and the car accelerated at a drastic, unwanted rate. I could not turn the cruise control off using the off button and I slammed on the brakes and held them down and steered off to the side of the road with the engine revving at full speed. I let up on the brakes to see if it would stop, but the car accelerated again and I had to apply the brakes at full force and brought the car to a shuddering stop while holding the brakes down. While the engine was still revving at top speed, I put the car into neutral and only then would the cruise control button shut off. I was able to drive 800 miles with no further incidence by not using the cruise control and I will be taking it to a dealer in my area.
Was slowing down to make a right turn and the car shuddered and came to a halt. Then would not move . Looking under the car found that the drive shaft had fallen out of the rear axle area. Had it towed to shop.
When starting the car, it acts as if it is going to start and continues to turn over then shuts off. We were able to get it home after several attempts to start it. The following day it started up as normal. I drove it to run errands around town. The following day I loaded up my two sons, ages 3 and 10 weeks in the car and the car wouldn't start again. I let it sit and the following day it shuddered and shut off twice before just acting like it was going to turn over while the red lightening bolt flashes on the dash. Now it wont start at all. The dealership stated I have to pay out of pocket to fix it because the recall isn't out yet. They also refused to pay for a rental. They know this is an issue and still refuse to do anything about it. What if I had my two kids in the car and was stranded somewhere? They just don't care. I don't have the money to pay for everything up front and wait to be reimbursed once the recall comes out. Now I'm stranded without a vehicle for god knows how long. This is crap!!
Power train thump and shudder, constantly complained to dealership, did not take any action until recently (jan 2014 with approximately 58,000 miles), when the automatic 4 wheel drive would not engage in poor winter driving conditions. No codes related to the problem, I drove the vehicle and demonstrated the problem. Dealer could not recreate problem when chrysler technician came to service location. It is likely the system was reset to learn mode, transmission did not display problem during learn mode.rebuilt the transmission and replaced the transfer case (over 9 weeks in the shop). Problem may have been solved, but have not been able to drive the vehicle due to weather and business travel. The transmission in this year is a mercedes unit, effectively a [xxx] step child with no ongoing technical support.. The drive train integration with engine controls and diagnostics dangerously ineffective. *tr information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle has just over 74,000 miles and a very slight shudder and vibration from front wheels evolved into hard vibration at speeds over 35 MPH. I took the vehicle to a repair facility where I was told that both front hubs and bearings had to be replaced because of wear, and the tie rod ends on both sides were worn beyond repair and had to be replaced. The cost of repair to my vehicle is approximately $1024.00.
Brakes vibrate/shudder when slowing down at around 40 MPH. First serviced at 10130 miles. Resurfaced rotors and replaced front pads. Service noted there was a tsb for vibration but no recall yet. Back to service for same problem at 17619 miles. Rear rotors warped and both were cut. Third time back for same problem at 21127 miles when I also took my durango in for rear hatch door not locking. They noted the problem with the brakes again but I was instructed to take back to original dealer since they were first to work on the brake problem. I have not made it back to the original dealer for the 3rd time for repair.
I bought my 2003 dodge durango new in april 2003. In less than 12,000 miles, I had to have the brake rotors replaced 2 times. It now has 18,000 miles on it and the rotors are bad again. Only this time, they are not covered under warranty. I paid over $30,000 for this vehicle. I don't think I should have to pay to have the brakes replaced 2 times a year. This is very dangerous. I am very concerned that I will lose my brakes and get hurt or hurt someone. I saw your service bulletin # 0500703, brake shudder or vibration. This is exactly what my durango is doing. I hope you can help with this dangerous situation. The exact dates that I have had the rotors replaced are unknown without checking with my dealer. The date below is an approximate for the last time. Thank you.
Here is a list that I have sent to dodge chrysler customer service and 2 dealerships 1. Intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 MPH 2. Intermittent acceleration and shudder during torque converter. Operation or engagement at 26-56 MPH 3. Intermittent poor shifting quality?.. Idle shake, sag or hesitation. Will not always ?downshift? While driving 26-54 MPH. 4. Intermittent buzz and or clicking in reverse. (warm or cold) 5. Intermittent surging while driving 26-54 MPH. (warm or cold) 6. Intermittent hesitation ?idle shake? Sag when stepping on accelerator/gas pedal. 7. Intermittent harsh engagement of transition (warm or cold) 8. Intermittent noisy 3-4 upshifts . (warm or cold) 9. Intermittent delayed down shifts (almost like dropping it in 1st while going 35 MPH) 10. Intermittent delayed up shifts. (transmission feels like its slipping) 11. Unexpected acceleration (warm or cold) 12. Loud popping noise while turning. . (warm or cold) 13. Transmission fails to hold in park/ park gear fails to hold!
Related recalls
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Durango Pursuit vehicles equipped with an instrument panel mounted shifter. The shifter may experience an interference with the shifter boot and come out of gear while driving, which can result in a sudden loss of drive power.
- Risk
- A sudden loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel mounted shifter boot, free of charge. Owner notification letters were mailed November 7, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 94A.
Recall number 23V640000 · Recall details
Power train: manual transmission: column shift assembly
- What is wrong
- Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Charger and Durango vehicles. The shifter assembly was not properly heat-treated, which can prevent the shifter from properly engaging in the "drive" position.
- Risk
- An improperly engaged shifter assembly may slip out of the "drive" position, resulting in a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the shifter assembly, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall ZB3.
Recall number 22V866000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
- Risk
- A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is W22.
Recall number 20V183000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
- Risk
- If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U43.
Recall number 18V280000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
- Risk
- If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is T55.
Recall number 17V541000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
- Risk
- If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
- Remedy
- On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with the federal safety agency, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1‑800‑247‑9753. Chrysler's recall campaign number is N08.
Recall number 13V038000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position.
- Risk
- Either of these conditions could allow the vehicle to roll away causing a crash without warning.
- Remedy
- Dealers will replace the gearshift blocker and bracket assembly free of charge. The recall is expected to begin during january 2008. Owners may contact chrysler at 1‑800‑853‑1403.
Recall number 07V555000 · Recall details
Power train: automatic transmission
- What is wrong
- On certain passenger and sport utility vehicles and pickup trucks equipped with automatic transmissions, the software programmed into the powertrain control module can cause a momentary lock up of the drive wheels if the vehicle is traveling over 40 MPH and the operator shifts from drive to neutral and back to drive.
- Risk
- If the drive wheels locked up, loss of vehicle control could occur increasing the risk of a crash.
- Remedy
- Dealers will reprogram the powertrain control module free of charge. The recall began on october 2, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V341000 · Recall details
Power train: automatic transmission
- What is wrong
- On certain pickup trucks, sport utility and passenger vehicles equipped with 42rle automatic transmissions, the cup plug that retains the park pawl anchor shaft may be improperly installed. If the shaft moves out of position, the vehicle may not be able to achieve 'park' position.
- Risk
- If this occurs and the parking brake is not applied, the vehicle may roll away and cause a crash without warning.
- Remedy
- Dealers will inspect the transmissions and install a bracket to ensure the park pawl anchor shaft is retained in the proper position. The recall began on november 28, 2005. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 05V460000 · Recall details
Power train: automatic transmission: lever and linkage: column shift
- What is wrong
- Vehicle description: light duty trucks and sport utility vehicles equipped with 4-wheel drive. The electric shift transfer case may not fully engage into gear when the operator moves the transfer case selector switch.
- Risk
- This could cause the transfer case to end up in the neutral position unexpectedly and allow the vehicle to roll away if the parking brake is not applied.
- Remedy
- Dealers will reprogram the transfer case control module. Owner notification began april 9, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 01V077000 · Recall details
Questions about the Dodge Durango shudder
Which Dodge Durango years have shudder or vibration when accelerating problems?
The model years with the most reports are 2011 (3 complaints), 2002 (2 complaints) and 2003 (2 complaints).
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