2014 Dodge Grand Caravan: key fob or push-button start problems

Filed May 2, 2023 · Electrical · 30,000 miles · NY

The contact owns a 2014 Dodge Grand Caravan. The contact stated the key fob remained stuck in the ignition. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown component on the dashboard to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

Filed Sep 10, 2020 · Electrical · CA

Side driver's passenger slide door will not unlock or open. Lock on inside will not move. Unable to unlock with key fob or drivers door unlock switch. This can be a safety hazard with kids in the back. I only have a little over 60,000 miles on the car the car was parked in the drive way. I went to load the kids and couldn't open the door

Filed Jun 29, 2015 · 7,626 miles · OR

I went on a trip with 5 people. My grand caravan has 4 bucket style seats, 2 in front 2 in the middle. In the rear of my vehicle which has the stow and go seating option there are two seats. One is for 1 person the other for 2 people. I opened the seat for two, even though there was only one sitting in the rear. I closed the rear door after my friend was seated. When we got to our destination the 4 front people in front got out. We then discovered the person in the rear had no way to open the rear door from the inside. Sure I the driver had a button on the front console and another one on my key fob, to release the rear lift door, but the person in the rear was trapped as she had no way to open the door from the inside. That is both a inconvenience issue and a safety issue. But there should be a button with a child lock to prevent kids sitting in the rear from opening the door themselves or to allow an adult to open the lift door themselves

Filed Sep 27, 2014 · Electrical, Engine · 1,154 miles · MO

I came out of my house on friday morning (09/26/2014) to find my van parked in my carport with the engine running. Apparently my car had started the engine and ran for about 20 minutes by itself with no human interaction, this is strange because I do not have a remote starter and it does not have the ability to start on its own. As I approached the car I could see that there was no key in the ignition and that the doors were still locked. I have 2 key fobs, both were in my possession, and using one of the key fobs I was able to unlock the drivers door. There was no sign of forced entry, I am the only one living at my residence and no one else had access to the car keys. I found the ignition switch was in the off position so I inserted the key fob and turned it to the on position an back to the off position several times but the engine continued running. I called the dealership that sold me the vehicle and talked with 2 different service technicians but neither one could offer an explanation. They asked me to bring the vehicle in for service, which I did and I am currently waiting on the disposition. After I got off the phone with the service technician the car stopped running and I was then able to use the key fob to turn on the ignition and to start and stop the vehicle normally. I have owned the van about 3 months and prior to this event I noticed that my power door locks were open sometimes after I had left the car locked. Up until this incident I had assumed that I accidently mashed the unlock button on my key fob while it was in my pants pocket, but now I am not so sure.

Filed Jul 5, 2014 · Electrical · 22,100 miles · NY

Rented this vehicle from enterprise rent a car, oriskany blvd, yorkville ny for a family vacation. Driving along rt 81s through pennsylvania when all of a sudden in the passing lane, the vehicle went dead. Had no indication went happened, managed to go across the extreme busy highway to right shoulder of road, knowing that the power steering and brakes would at some point stop working with engine off. This van has the new key fob system with it being in the dashboard, above one's knee. We realized after seeing all the panel lights lite up, the van was off. That is when my son-in-law saw the key on the floor by my feet. I had just re-positioned my right leg due to cramps, and unbeknownst to me, it must of hit the key. No reason this key should of fallen out due to that! Everyone was hysterical when the van went dead thinking someone would hit us and we would die. I asked enterprise for an incident report form and they did not have one, only accident forms. I told the branch manager I was reporting it to your site. License plate number-->[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).