The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure, the interior roof light remained illuminated, and the vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.
2014 Dodge Grand Caravan: doors won't lock, open or latch
9 of the 359 complaints about the 2014 Dodge Grand Caravan describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 3%
- typical mileage
- 58,111
- recalls
- 0
Doors won't lock, open or latch by model year
What owners say
Both sliding door lock actuators buzzed and stopped functioning properly, causing them to need to be replaced. This has been difficult to have the doors close and get the kids in and out. Tpms failing, pressures correct on newer tires light keeps coming on.
Loud buzzing sound when left rear sliding door locks. Apparently it is an actuator or something. Terrifying because the doors lock when you start driving. It is startling me each time. Door recently would not open. It is not opening but the buzzing is loud and new.
The passenger side sliding door will not open, it is stuck in the lock position and will not unlock with the inside or outside handle, and will not open with the power door buttons. Rear passengers cannot use the door to enter or exit. There are no warning lights or unusual symptoms besides the stuck door.
Side driver's passenger slide door will not unlock or open. Lock on inside will not move. Unable to unlock with key fob or drivers door unlock switch. This can be a safety hazard with kids in the back. I only have a little over 60,000 miles on the car the car was parked in the drive way. I went to load the kids and couldn't open the door
Rear passenger sliding door lock stuck in engaged position. Door will not open at all. Lock will not disengage. Vehicle off/stationary, upon return from drive. Child in car seat restraint inaccessible.
Drove van from 9am till 11am all doors functioned well. Parked at home. Locked car. At 1pm went to store in van shopped and found that driver side passenger door would not open from inside or outside after unlocked.
After going sideways into a very steep ditch, both driver and passenger front side airbag charges went off, but neither airbag deployed. The seat belt locked so tight that I couldn't reach the door handle or window switch, or unbuckle the seat belt to exit the vehicle.
I came out of my house on friday morning (09/26/2014) to find my van parked in my carport with the engine running. Apparently my car had started the engine and ran for about 20 minutes by itself with no human interaction, this is strange because I do not have a remote starter and it does not have the ability to start on its own. As I approached the car I could see that there was no key in the ignition and that the doors were still locked. I have 2 key fobs, both were in my possession, and using one of the key fobs I was able to unlock the drivers door. There was no sign of forced entry, I am the only one living at my residence and no one else had access to the car keys. I found the ignition switch was in the off position so I inserted the key fob and turned it to the on position an back to the off position several times but the engine continued running. I called the dealership that sold me the vehicle and talked with 2 different service technicians but neither one could offer an explanation. They asked me to bring the vehicle in for service, which I did and I am currently waiting on the disposition. After I got off the phone with the service technician the car stopped running and I was then able to use the key fob to turn on the ignition and to start and stop the vehicle normally. I have owned the van about 3 months and prior to this event I noticed that my power door locks were open sometimes after I had left the car locked. Up until this incident I had assumed that I accidently mashed the unlock button on my key fob while it was in my pants pocket, but now I am not so sure.
Related recalls
No recalls on record for this model year.
Questions about the 2014 Dodge Grand Caravan door locks
Is doors won't lock, open or latch a common problem on the 2014 Dodge Grand Caravan?
9 of 359 owner complaints about the 2014 Dodge Grand Caravan (3%) mention doors won't lock, open or latch. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2014 Dodge Grand Caravan?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2014 Dodge Grand Caravan
Airbag light 26Check engine light 22Stalling 22Misfire 13Won't start 10Knocking 8Fire or smoke 8Loss of power 8Power steering loss 8Key fob 5
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