Minivan has sliding door lock actuator failure, driver side. Unable to open sliding door manually or with power door motor. Lock/unlock latch is stuck in locked position. This is a safety issue in case of vehicle crash or fire. Exact same issue with older models. Chrysler has issued a warranty bulletin (d-21-15) for factory repair of this same issue for 2015-2017 models. The exact same actuators are used in 2018 and 2019 models.
2019 Dodge Grand Caravan: doors won't lock, open or latch
40 of the 245 complaints about the 2019 Dodge Grand Caravan describe doors won't lock, open or latch.
- owner complaints
- 40
- of this car's complaints
- 16%
- typical mileage
- 52,000
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Doors won't lock, open or latch by model year
What owners say
Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.
Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.
The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000
I have the oil changed regularly and keep all records and receipts. I've had the coolant and transmission fluid flushed, the thermostat changed twice, the coolant temperature sensor changed, the oil cooler changed and i checkmy transmission fluid regularly. My van was over heating frequently and no one could figure out why. I changed the coolant our and the temp. Sensor. It doesn't overheat now, but the heater quit working the day it was changed out. It hard shifts from 40 mph and up. Transmission fluid is good. I reset the power module by unhooking the battery for an hour. Still hard shifts . Scanner doesn't bring up any codes. 98,800 miles on it. Back sliding doors won't lock and tire sensor and radio dont work. What can I do? I cant afford a new transmission. The van was bought 2020 and for $19,000. I'm broke.
Left sliding door latch is stuck in lock position. In case of emergency passengers (2 daughters) would be trapped inside. There is currently a class action lawsuit for previous models but it was only settled for 2017 and 2018 models. I was given a quote of $2000 from a dodge dealer to fix the issue when it is a clearly known faulty design/part.
Drivers side sliding door lock started to make some noise occasionally and shortly after the door locked shut and will not and can not be opened manually or with the buttons. A few days afterwards the passenger door has started to make this same buzzing noise and we fear it will lock itself also like the drivers side not bing able to open with the buttons or manually. I know this is a major safety issue and should be addressed by not only myself, but the manufacturer. I have read this being a common issue among many dodge caravans and I feel actions should be taken place to correct this issue to the tune of at the very least, when there is a malfunction that the door should be able to be opened and closed manually. I contacted my local authorized dodge dealership and they told me extended warranty for this issue is for 10yrs/100,000 miles.
Power sliding Door lock actuators failed. First started experiencing problems with the doors at 75,000mi clicking noises and then at 90,000 miles the drivers side door became stuck shut. This poses a risk of my car seat aged and disabled children to be stuck locked in the vehicle in the event of a crash or fire. The second door began clicking near 93,000 miles and is now stuck locked as well. On 4/5/25 I received a warranty extension notice from Fiat Chrysler Automobiles stating a warranty extension on the part and repairs however my vehicle has passed the mileage upon receipt of their letter. When I contacted FCA US LLC Customer Care they refused to further extend the warranty for repair even after a supervisor agreed that this a safety concern and that he would not be comfortable with his family riding in a vehicle that risks them being trapped. Upon further research I have found that FCA has known about issues with the lock actuators dating back as far as model years 2015-2017 in which the warranty was extended to 15yrs/150,000 miles. This puts over 500,000 families at risk of being trapped in their vehicles in the event the lock actuators fail. This should be a safety recall with no mileage restriction as it puts millions of people at risk of death or serious injury if they were to be trapped in their vehicles.
2019 dodge caravan left passenger door keeps buzzing, door lock and will not open, alarm keep going off stating rear door is open and lights staying on.
ISSUE: sliding door lock actuators seize and lock the door. Only way to unlock is to take completely apart the inside door panels, motors, cables etc etc, it's hell. This is definitely a safety issue.
2019 Dodge Grand Caravan driver side left rear sliding door locks and will not unlock with electronic or manual methods. Have to disassemble the door panels to unlock.
The driver's side sliding door will not unlock or open. It was working previously without any problems and now it will no longer open remotely or manually. This is very unsafe for my passengers since they would be trapped inside the vehicle in an emergency or accident situation. I am aware of this being an ongoing problem with the Dodge Caravan Lock Actuator and that a recall was issued for 2015-2017 models. This recall needs to be expanded to include all years from 2018-2020 as it is the same faulty Lock Actuator problem. There is also a class action lawsuit regarding the faulty Lock Actuators. Please put pressure on FCA US, LLC to expand the recall and fix all of their faulty Lock Actuators. Thank you.
Related recalls
No recalls on record for this model year.
Questions about the 2019 Dodge Grand Caravan door locks
Is doors won't lock, open or latch a common problem on the 2019 Dodge Grand Caravan?
40 of 245 owner complaints about the 2019 Dodge Grand Caravan (16%) mention doors won't lock, open or latch. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2019 Dodge Grand Caravan?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2019 Dodge Grand Caravan
Misfire 26Check engine light 22Transmission failure 21Stalling 15Key fob 11Jerking 10Engine failure 7Airbag light 6Hesitation 5Loss of power 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history