Passenger sliding doors will not open the power door actuators have failed no way to manually open them it’s available on request, safety of other at risk is incase of an accident there’s no way to open the doors it’s a safety hazard, problem was confirmed by dealer although it would cost me 3,800 to have them fix both sliding doors Ferario dodge in big flats NY tech confirmed that the manufactures of the door actuator had issues, there would be a buzz when they were failing although I had no idea what it was,
Dodge Grand Caravan door locks problems
975 of the 13,443 owner complaints about the Dodge Grand Caravan describe doors won't lock, open or latch, most of them for the 2005 model year.
- owner complaints
- 975
- worst model year
- 2005
- typical repair cost reported
- $1,000
- typical mileage
- 64,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
Key fob 134Wipers 42Headlights 15Engine failure 14Stalling 11Airbag light 11Won't start 9Check engine light 9
Trouble codes mentioned
P1698 1P0883 1P0685 1P0135 1
What owners say
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Minivan has sliding door lock actuator failure, driver side. Unable to open sliding door manually or with power door motor. Lock/unlock latch is stuck in locked position. This is a safety issue in case of vehicle crash or fire. Exact same issue with older models. Chrysler has issued a warranty bulletin (d-21-15) for factory repair of this same issue for 2015-2017 models. The exact same actuators are used in 2018 and 2019 models.
The passenger side sliding door is locked into place the power actuator has gone out. An entry way is locked putting people in danger, one way in one way out for 5 rear passengers. Multiple model years have a reoccurring issue.The failure of the sliding door lock actuator is so common that it prompted thousands of owner complaints to the federal safety agency. While it never led to a formal safety recall, the federal safety agency did open a preliminary evaluation (PE21-016) In response, Chrysler (FCA/Stellantis) issued several Technical Service Bulletins (TSBs), including TSB 23-017-20 and TSB 23-001-25, instructing dealers to replace the faulty actuator rather than the entire latch assembly. No warning signs of failure dealership is saying my vin doesn't count but I'm within 15 years of vehicles service and under 150000 miles.
Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.
Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.
The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And because the door locks on the dodge grand caravans keep malfunctioning , you have to crawl through the back end of the vehicle , put the seats down to get to children in car seats to get them out of the vehicle. The cost to fix this is outrageous. Dodge grand caravan sliding door locks have thousands and thousands of complaints about malfunctioning, and not working. And needing to be replaced. Why are you not recalling this? This is a safety issue. Also , if this would have locked up when I was sitting in the back seat , I wouldn't have been able to get out because I am disabled. I would've been stuck in this dodge grand caravan. This is a safety issue that dodge needs to address immediately. When the door lock smell function and you can't get disabled adults out of a vehicle or small children out of a car seat that is a serious issue.
I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
- Risk
- If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. Chrysler's recall number is R53.
Recall number 15V595000 · Recall details
Questions about the Dodge Grand Caravan door locks
Which Dodge Grand Caravan years have doors won't lock, open or latch problems?
The model years with the most reports are 2005 (284 complaints), 2016 (263 complaints) and 2017 (97 complaints).
How much does it cost to fix doors won't lock, open or latch on the Dodge Grand Caravan?
Owners who mentioned a price put the repair at about $1,000 (median of 61 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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