2011 Dodge Grand Caravan: doors won't lock, open or latch

Filed Jun 29, 2020 · Body · 128,000 miles · MI

Both sliding doors were working fine, then one day the driver's sliding door just froze--can't open it electronically or manually. The lock is stuck in the locked position and the power door lock switch won't move that door's lock to the 'unlock' position. When you try to move the lock/unlock button/lever on that sliding door, it's stuck in the locked position--even with a bunch of force I can't move the lever to the unlocked position--I feel like I'm going to break the lever if I force it too much.

Filed Jan 24, 2020 · Electrical · 146,000 miles · MO

Driver's side sliding door will not unlock manually, with button, or with key fob. I have tried unlocking the door while driving, in park, and when turned off. I have tried unlocking the door manually and the lock is stuck in the locked position.

Filed Aug 27, 2018 · Electrical · 59,194 miles · TX

The sliding door on the drivers side locked shut. We arrived home from an outing on the evening of 8-23-2018 and could not open door. Being elderly and disabled I was almost unable to get out of the van. The same thing happened in june, 2017 on the right side door. No one was in the car at the time. We were getting ready to leave and the door would not open. The car was under warranty. The dealer replaced the 'door lock actuator' . I feel this is a safety issue as someone could be trapped in the vehicle. Auto is no longer under warranty. I feel it is the same problem as before on the right back door. I feel there should be a way to open the door manually.

Filed Feb 20, 2018 · Electrical, Lights · 92,000 miles · IL

Started van one morning and left running to warm up, came back outside and it had died. The wipers were mid-windshield. Turned the key and dash lights illuminated. The van would not start but made a ticking noise upon turning the key. 2 days later I stopped to get fuel in the van. It hesitated to start, but did start. Headlights were very dim and faded in and out. Put a code reader on the computer and it threw a low battery voltage code. Put a voltmeter on the battery and it read about 10 volts while the van was not running. While the van was running the voltmeter read about 14 volts so it is charging. Have had several instances where power windows would not work or power doors would not open and had to be manually opened.

Filed May 3, 2013 · Locks, Visibility · 34,000 miles · IN

Tl* the contact owns a 2011 dodge grand caravan. The contact stated that all of the door locks activated and disengaged independently. The contact also stated that the windows opened and closed independently. The vehicle was taken to the dealer where it was determined that the master switch had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was approximately 34,000. The VIN was not available.

Filed Nov 14, 2011 · Electrical · 23,000 miles · NJ · fire

Tl* the contact rented a 2011 dodge grand caravan. The contact stated while the vehicle was parked, it burst into flames. No one was injured during the fire and the vehicle was destroyed. The fire department was notified and extinguished the fire. The fire marshall stated during the fire the passenger side sliding door was open. The contact stated the saturday before the fire, as his daughter was exiting the vehicle, the door began to close on her. The rest of the day, the door handle would not work, but the key remote ad the driver's side button would operate the door. The manufacturer was notified of the failure and the vehicle was vehicle inspected; however, the inspector did not find a defect with the vehicle. The failure mileage was 23,000. Updated 01/17/12 *bf the fire dept. Observed the greatest amount of heat damage in the area of the passenger rear door. The front of the vehicle including the engine compartment area was damaged by the fire, but mostly in tact. Updated 03/14/12