Check a VIN

2012 Dodge Grand Caravan: doors won't lock, open or latch

17 of the 584 complaints about the 2012 Dodge Grand Caravan describe doors won't lock, open or latch.

owner complaints
17
of this car's complaints
3%
typical mileage
118,587
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Doors won't lock, open or latch by model year

What owners say

Filed Nov 26, 2025 · Electrical · NC

My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off

Filed Jan 28, 2023 · NY

The driver's side sliding door Left Door Actuator/Left Door Latch failed and the door wouldn't close causing a major safety hazard.

Filed Jul 17, 2022 · MS

Both sliding door locks have stopped working. Drivers side door is stuck in the locked position. Passenger can be locked/unlocked manually. I see online that years 2013-2017 are trying to get a recall and I’d like 2012 to be included

Filed May 4, 2021 · Electrical, Seat belts · 100,000 miles · WI

My doors are unlocking by themselves after I locked them. Seat belt warning going off when seat belt is engaged.vehicle is stationary with door locks and in mmotion for seat belt warning going off.

Filed Feb 16, 2021 · Electrical · 168,388 miles · NV

While driving this vehicle will shut off on its own and then restart.this has happened several times. I was going 65mph on the highway and it just shut off and restarted. Thankfully no one was behind me when this happened because it could have cost us our life. I also am having issues with my sliding doors. Neither one will lock, not with door lock switch, not with key fob, not manually. Upon researching, I have seen at least 200 complaints for the same issue.

Filed Nov 14, 2020 · Body · CO

Left side passenger door stuck closed. Door won't unlock or open, neither automatically nor manually. This is a huge safety risk.

Filed Nov 5, 2020 · CA

Opened drivers side sliding passenger door, placed my bag inside and closed it normally. Drove 3 minutes down the road and when I parked, I went to retrieve my bag, but the door would not open. Couldnt move the lock. It's like the locking mechanism got stuck. Cannot open the door. Worried about my children in the chance there's an emergency and I won't be able to get to them because I can only access from the passenger side of the van. Everyone has to load up from one side of the van. An infant car seat is also in the van.

Filed Jun 2, 2020 · Body, Locks · 101,250 miles · TX

Driverside sliding door will not open electrically. Door will not unlock manually. Door will not open manually. People could be trapped in the vehicle by driverside sliding door not opening.

Filed Dec 11, 2019 · Electrical · NC

This issue happened just this morning when the van was parked in my driveway and I attempted to open the sliding door on the passenger side of the van. I have attempted to open it many other times this morning while parked at my office with no success. It worked fine last night. The passenger door will not open or close either manually, using the automatic switch or the key fob. It makes a noise like it is trying to work, but then shuts off after a few seconds. This is an obvious safety issue if there were to be anybody needing to get out that door in case of an emergency. Apparently (per the internet) this is a well know issue with dodge.

Filed Nov 12, 2019 · Body · 129,000 miles · MI

Both rear passenger sliding doors will not open. They are unlocked (using both the fob and the interior manual lock/unlock). The van is always in an off/not running or parked state when attempting to open doors. Whether using the fob or manual door handle, the doors make a clicking sound and attempt to open (jerks and moves a negligible amount) but does not open. The doors cannot be opened manually. I carry 2 small children and only 1 has the ability to release himself from his car seat and find a front door to exit out of. In an emergency the 2 children would be difficult to extricate without climbing through an open back hatch (if accessible) or over the front seats. This is a known issue. Https://www.cargurus.com/cars/discussion-t41910_ds866499 https://www.cargurus.com/cars/discussion-t41909_ds650359

Filed Nov 3, 2019 · Electrical · 125,000 miles · MO

The driver side rear sliding door stopped working and will no longer open. Nothing happened. Our van was sitting in our driveway. When we came out and tried to open the doors one morning it would not open. The lock on the inside will not latch either locked or unlocked but stays in the middle. It will move but will not engage at all. The door will not open manually, by pushing either button to open it in the van, or by the key fob. This is incredibly dangerous with my kids in the back seats.

Filed Sep 16, 2019 · 108,000 miles · VA

"takata recall" driver sliding door is stuck in the locked position. Door will not open even manually. It's a very bad safety hazard. It just stopped working with no warning

Related recalls

No recalls on record for this model year.

Questions about the 2012 Dodge Grand Caravan door locks

Is doors won't lock, open or latch a common problem on the 2012 Dodge Grand Caravan?

17 of 584 owner complaints about the 2012 Dodge Grand Caravan (3%) mention doors won't lock, open or latch. The model year with the most reports is 2005.

Is there a recall or service bulletin for this on the 2012 Dodge Grand Caravan?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2012 Dodge Grand Caravan

Stalling 88Fuel pump 55Won't start 54Check engine light 32Loss of power 28Power steering loss 18Warning lights 18Key fob 17Battery drain 16Engine failure 13Headlights 13Airbag light 11Fire or smoke 11Wipers 9Knocking 8Jerking 8Misfire 8Won't shift 8Steering lock-up 7ABS 6Adaptive cruise 6Brake failure 6Grinding brakes 6Hesitation 6

All model years of the Dodge Grand Caravan

VIN decoder

See the problems and recalls for an exact car

Buying a used 2012 Dodge Grand Caravan?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history