The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and I found out it is not covered under my extended warranty
2016 Dodge Grand Caravan: doors won't lock, open or latch
263 of the 1,002 complaints about the 2016 Dodge Grand Caravan describe doors won't lock, open or latch.
- owner complaints
- 263
- of this car's complaints
- 26%
- typical repair cost reported
- $1,000
- typical mileage
- 60,000
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.
Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.
The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.
Sliding door latch mechanism failed on the right rear passenger door. Part number 68030380AE. The right rear passenger door was locked in the closed position. No amount of effort would open the door. I feel this is a severe safety issue. If there was an accident, especially involving the vehicle catching fire, the passenger would not be able to exit the vehicle. Please help. There should be a manual override for this latch mechanism.
Passenger's sliding door will not unlock electronically or manually making an obvious safety hazard for my children Gran children. All other doors are working at this time. Problem started approximately 04/01/24. My research has shown many complaints of this safety hazard for this year/ make/model 2016 Dodge Grand Caravan. Should be recalled if not already. Unique.
Rear door locks malfunction and fail resulting in doors locking. They then cannot be unlocked and opened either with key fob or manually. This is a major safety issue.
the door locks on the driver side rear sliding door became inoperable the door was unable to be opened at all, trapping passengers in an accident or an emergency
The side door actuator is malfunctioning. There is a loud buzzing noise that comes from the drivers side, side sliding door when locking and unlocking the van. Sometimes the door will not open at all and just keeps buzzing, I have also had issues unlocking the door as a result of the malfunctioning actuator. This is a HUGE safety concern as the door may or may not open and if it does this during an accident or other kind of emergency, the results could be catastrophic.
The sliding door power locks are stuck locked closed. I can’t open the sliding doors with anything. The key fob, the internal electric push buttons in van, and the manual unlock tabs won’t unlock them. So if we had an accident, people in the back two rows would be unable to open the sliding doors to get out. If that’s not a safety issue, I don’t know what is. the federal safety agency has already closed their investigation of this issue after Chrysler issued extended warranty D21-15 (x98) which supposedly will fix this safety problem at no cost to the owner. There are a multitude of internet discussions of this issue, with many owners reporting that Dodge dealerships are now charging them for the repairs based on an amendment Chrysler made to the initial Service Bulletin TSB 23-017-20. I called a local dealership and they said that their understanding of Extended warranty D21-15 (amended TSB 23-036-21) is that it will not cover the repairs to my vehicle because the sliding door locks are not “buzzing” when I attempt to lock or unlock them. That asterisked verbiage was included in an amended TSB after Dodge initially approved a warranty extension, effectively excluding a large percentage of costly repairs to a known safety issue. I called the FCA US LLC customer Service at 1‑800‑423‑6343, and the call center REP told me I should just try calling different dealerships to see if I can get a different answer. I got the same answer from another dealership. How this bait and switch passed muster at the federal safety agency is simply astonishing. So a multitude of 2016 Dodge Grand Caravans have sliding doors that fail locked closed. Some are failing due to power lock actuators failing and some may be due to door latches failing. All of these failures are a known safety issue that Dodge should be fixing at no cost to owner. I will be filing a lawsuit claim regarding this unresolved safety issue.
I noticed the transmission was hard going from reverse to drive. While driving with my daughter down the boulevard today the van transmission started whining and struggling. The car slowed down. Thank goodness I wasn't on the freeway. I got it home. While researching transmission problems with the Grand Caravan is read there is a recall on the transmission pump of the 2016 Dodge Grand Caravans. My VIN is not included? How can this be? It is dangerous. All vans should be included if they have this problem. My minivan only has 70,000 miles on it. This year minivan has some major safety issues. I just had the minivan sliding door lock actuator replaced. Which they replaced because of a service bulletin on it.
my passenger side, sliding door lock is making a loud buzzing noise when unlocking.
Related recalls
Latches/locks/linkages: hood: latch
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
- Risk
- If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1‑800‑853‑1403. Chrysler's recall number is R53.
Recall number 15V595000 · Recall details
Questions about the 2016 Dodge Grand Caravan door locks
Is doors won't lock, open or latch a common problem on the 2016 Dodge Grand Caravan?
263 of 1,002 owner complaints about the 2016 Dodge Grand Caravan (26%) mention doors won't lock, open or latch. The model year with the most reports is 2005.
How much does it cost to fix doors won't lock, open or latch on the 2016 Dodge Grand Caravan?
Owners who mentioned a price put the repair at about $1,000 (median of 19 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2016 Dodge Grand Caravan?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Dodge Grand Caravan
Key fob 81Check engine light 66Transmission failure 52Stalling 36Loss of power 27Whining noise 23Jerking 20Won't shift 20Grinding brakes 16Slipping 12Airbag light 11Engine failure 11Hesitation 11Won't start 10Misfire 9No deployment 6Knocking 6Harsh shifting 6Sudden acceleration 6Power windows 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history