2013 Dodge Grand Caravan: doors won't lock, open or latch

Filed Aug 28, 2023 · MO

The 2013 Dodge Grand Caravan side door locks malfunctioned. While they were unlocked one side would not open causing potential safety concern if in an accident. The other side would not lock even when lock is activated. I took the door panels off and was able to free the stuck lock but now both door actuators make a buzzing sound and i am afraid of failure again. I also sometimes transport my elderly parents who would have difficulty getting out if it malfunctioned. I have not taken to a shop yet but will have to get it fixed. There is a 15 year 150,000 mile warranty extension on the 2015-2017 years but not prior with same actuator. My vehicle only has 140,000 miles and should be covered but is not. There were no signs of the issue before it happened.

Filed Mar 24, 2022 · ID

Every time upon exiting the vehicle there is a loud, annoying buzzing sound that happens. We use the vehicle for deliveries and the noise is driving all of our employees crazy, it's extremely agitating. We looked online and found that it is the door lock actuator that seems to be the problem, but the price to fix it is around $650. We may have decided against buying the vehicle if we knew that this was an issue and was so expensive to fix, it's slowly driving us all crazy.

Filed Oct 25, 2021 · Electrical · WA

Driver side sliding door will not unlock/open. Unable to move the lock. Just stopped working. No warning. Now the electric door lock system makes a squealing sound when the door lock system is used.

Filed Apr 11, 2021 · Body · 189,349 miles · PA

Power sliding door frozen in locked position. Will not open using inside or outside door handle, key fob, center control consle switch or side pillar switch. Manual door lock slide in inside handle not moving. Completely unable to use door to enter or exit vehicle. Potential for trapping rear passengers inside vehicle in case of crash or fire. Gas tank cover door closed so it is not keeping the left side door from opening. Car was parked when problem appeared. No physical damage to door either interior or exterior.

Filed Mar 24, 2021 · Electrical · 121,745 miles · OH

My drivers side rear sliding door will not unlocked manually or with the key fob or with the unlock button in the van. So this door will not open at all. It's stuck shut. Also when I press the unlock button inside the van and on the fob it makes a loud buzzing noise. This happened last evening after I had loaded my kids in the car to go home and parked in the driveway. I was unable to get my 1 year old out of her car seat from the rear drivers side sliding door. This is definitely a safety hazzard. What if that was the only way out of the vehicle due to an accident. We would be trapped.

Filed Dec 8, 2020 · Body · 87,000 miles · FL

Driver's side rear passenger automatic door will not open. The locking mechanism seems to be frozen and I cannot open it using the key fob, manually, or with the button in the driver's area. I cannot access my children from the exterior of the car unless I use the other side door. This is a serious safety hazard, especially if we were in a vehicle accident any rear passenger could get trapped inside. This is apparently a known common problem and should be addressed with a safety recall.

Filed Mar 25, 2020 · Body, Electrical · 148,000 miles · MO

The driver side rear sliding door cannot be opened manually or electrically. The door will not unlock electrically or manually, so the interior and exterior opening handles cannot be operated. Using the key fob or interior buttons to open the door cause a message to display on the dash information area saying "unlock door to operate." this poses a risk if there is an accident and my children need to exit or be removed from the vehicle, especially if other doors are blocked or damaged due to an accident. The vehicle has been stationary. I have not tried to open the door while in motion.

Filed Dec 7, 2019 · Electrical · CO

About a month ago the driver's side sliding door stopped working in my wife's 2013 dodge grand caravan sxt. The lock will not actuate to either lock or unlock and so the door is stuck effectively locked and will not open. This is the only door that has this particular issue but a few times I have ridden with my wife I have noticed that the other door locks do not automatically trigger and auto-lock as they should when the vehicle is initially put into drive for about 10min after the vehicle has been in motion. The locked sliding door creates a safety hazard in my opinion since the door cannot be opened electronically or manually. The delayed activation of the auto-lock could also indicate a larger issue with either the door lock mechanisms in general or the electrical system that controls them. After searching online I have found that there is an abundance of issues like these concerning various years and models of dodge minivans. Enough to possibly constitute a recall.

Filed Nov 19, 2019 · Body · 60,000 miles · IN

Passenger side sliding door will not unlock. Is closed and will not open using any means. It is locked shut. Power lock, key fob, and interior lock mechanism will not open door. This is dangerous in the event rear passengers need to exit vehicle. Will not unlock with engine running or off, parked, moving or at any time. The sliding door will not unlock. No crash.

Filed Jul 2, 2019 · 85,000 miles · IN

Driver's side manual sliding door won't open. Lock won't move. Worked one day and hasn't since

Filed Feb 21, 2017 · Electrical · 48,000 miles · DC

Tl* the contact owns a 2013 dodge grand caravan. The contact stated that the vehicle failed to start on several occasions while the key was in the ignition. The contact also noticed that the all the door locks would make a clicking sound and the lights would flash. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the independent mechanic where the failure was unable to be duplicated. The manufacturer was not notified of the failure. The failure mileage was 48,000.

Filed Apr 4, 2016 · Electrical, Locks · 58,600 miles · OH

Tl* the contact owns a 2013 dodge grand caravan. The contact stated that the rear driver side sliding door failed to open. The failure recurred continuously. The vehicle was taken to a dealer where it was diagnosed that the power door lock actuator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,600.