Passenger sliding door started buzzing then wouldn't open.
2016 Dodge Grand Caravan body complaints
Page 5 of 9: complaints 101 to 130 of 228, newest first, as owners wrote them.
Drivers side sliding door stuck in a locked position. Incident occurred 6 days after purchase from dealership on 6/6/2020.
My 2016 dodge caravan for no apparent reason locked the drivers side rear sliding ddoor and will not release. This could be serios safety problem in case of an accident
Driver side back sliding door stuck shut and will not open from handle,remote,or from inside its like it won't unlock
Both sliding doors locking mechanism have malfunctioned. This is a common problem on this vehicle. Either the door is stuck in locked position (driver side) or in unlocked position (passenger side). Neither the power locking/unlocking function changes this, not manually sliding the lock. This is unacceptable as children in back of van may be unable to exit vehicle in case of accident. I had to pay mechanic hundreds of dollars to fix both doors.
The driver's rear sliding door will not open with remote or manually and I'm not happy about because of the safety of my child.
The drivers passenger door does not open or close manually or electronically. It is a safety hazard when you are not able to exit in an emergency.
The driver side rear sliding door will not open. It appears to be stuck in the locked position and any attempts to unlock it, either with the fob, all driver (door & overhead) lock/open buttons, or manually trying to move the lock, fail to release it. This occurred when the vehicle was stationary, in park, in our driveway, when I pushed the overhead "door open" button in order to get my children (2 weeks old and 3 years old) out of their car seats. Thankfully we were not involved in an incident requiring immediate evacuation at the time that this occurred. Still, I had to go in via the passenger side sliding door, uninstall my newborn infant's car seat, and leave her on the ground in order to access my toddler's seat and get him out. I'm horrified to think what a dangerous situation this could become in the case of an emergency, or if both doors were to fail. This has rendered the van unusable for my family, as getting everyone in and out quickly and safely is now impossible.
Driver and passenger sliding doors will not lock or unlock with key fob or manually. Sliding doors can open while vehicle is in motion.
Drivers side sliding door will not unlock or open remotely or manually.
The automatic rear sliding doors quit working and are stuck closed. They can't be opened with the remote, manually from the inside or with the inside buttons on the b pillar post or by the driver from the overhead driver's console. Apparently this is a common and very dangerous safety issue for these vehicles. This should be covered by warranty from dodge but apparently is not. This should be a factor recall dealership fix.
Tl* the contact owns a 2016 dodge caravan. The contact stated that the rear passenger's side door lock ceased in the lock position. The contact also stated that the driver's side rear door ceased in the unlock position. Fisher chrysler dodge jeep ram (349 e 32nd st, yuma, az 85365, (928) 344-2650) was contacted and informed of the failure. The contact was informed that the lock actuator needed to be replaced. The passenger's side door was repaired. The manufacturer was contacted and informed of the failure. The manufacturer was informed of the failures. The approximate failure mileage was 49,250.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side sliding door was inoperable and no longer operated as needed. There was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The contact notified the manufacturer through facebook about the failure and was informed to take the vehicle to an authorized dealer. The vehicle was not repaired. The failure mileage was approximately 160,000.
Sliding door remained locked and would not open when the vehicle was shut off .or running. This was repaired by replacing the actuator. Shortly after, the other sliding door did the same. This happened without warning. Hazardous to have someone trapped with no egress in the event of an emergency.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated the driver side rear sliding door locking mechanism malfunctioned and the door ceased in the locked position and could not be opened. The failure also occurred on the passenger's side sliding door on multiple occasions. The vehicle was taken to miracle chrysler located at 1290 nashville pike, gallatin, tn 37066, who diagnosed that the locking mechanism was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 60,000. The VIN was not available.
Right sliding door would not unlock. Neither the key fob. Overhead button, outside door handle nor the inside manual or electric button will allow the door to open. Big safety hazard as I transport my grandchildren. I fixed it by forcing the actuator connecting rod. However, now the left sliding door will not unlock.
You cannot open or close the drivers side sliding door. This cannot be done manually or electronically.
Driver side sliding door stuck in locked position
The sliding door door lock actuator is very noisy. Something is wrong with it. Every time I unlock the doors that specific passenger side sliding door is very noisy.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side rear sliding door was defective and could not be opened manually nor with the key fob. The vehicle was not taken to a dealer for a diagnosis or to be repaired. The manufacturer was not made aware of the failure. The failure milage was 19,000. *ln
Good afternoon, I am writing today with a serious safety issue on our 2016 dodge grand caravan. Our van has rear power slider doors and locks; recently the driver's side rear door has stopped sliding and will not unlock at all, either with the key or manually. Apparently this is a well-known issue; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $100 diagnostic fee and approximately $1100-1300 to have the door repaired. This is a common factory defect that is also a severe safety hazard. I have three young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will not open at all. Not only is the inconvenience severe with two children in car seats, but the safety issue is unconscionable. Will it take the death of a child for dodge to issue a recall on the common problem? Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. Please contact me via email or at [xxx] for more information. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Regarding 2016 dodge grand caravan, base model except for stow-n-go seats; no power windows. Vehicle purchased new in may 2017; probably had been sitting on the lot for close to a year. We've put on 32625 miles to date. With no warning, driver side sliding (translating) door power lock froze in locked position with door shut. Cannot move lock lever, manually or electrically and cannot open door from inside or outside the vehicle. Will be disassembling door lining panels from inside the vehicle to troubleshoot the problem. Anticipate having to replace door lock actuator or, at the least, freeing up the lock to restore function. Note: this driver's side door gets more lock-unlock cycles than the passenger side door as the key fob "unlock" button actuates the driver side doors with the first push, then unlocks the rest of the doors on the second push. "interior view" photo shows the beginning of my disassembly process. Need special tool to remove side panel.
Sliding door lock will not unlock. It is stuck in the lock position. Can not unlock it through remote, interior switch or manually. The door is shut and will not open, which is a safety hazard. Vehicle was parked when I went to do groceries. Returned to vehicle and the drivers side sliding door would not unlock.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver door lock was ceased in the lock position. The contact mentioned that the door was unable to be unlocked manually or by using the key fob. The contact stated that in order to unlock the door, the door panel needed to be removed and the interior metal rod needed to be pulled to unlock the door. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
My passenger rear sliding door won't unlock. No matter what you do to try to unlock the door it won't unlock. The power locks and manual locks are stuck. If you are in the rear seat you can't get out unless you crawl to the other side of the van. It happened when I parked my vehicle at a restaurant and the door wouldn't unlock. I had to get my 3 year old daughter to crawl across my vehicle to get her out
Drivers side door will not open. Manually or by remote. It is stuck in lock mode. Serious safety issue! I have an infant in a carseat and 3 other children that this impacts! If we were in an accident someone could die!!
While driving the vehicle the sliding rear driver side door pops open and close causing the dome light to come on and a door ajar message appear on the dash. Need to pull over and push rear sliding driver side door shut to reset door. When using dual climate the front passenger vents and rear vents blow hot air even when switching to A/C. We brought van to dealership while under warranty to fix issues but still have on going issues. We brought the A/C issue in for repair 4 times since 2018. We brought the door issue in for repair multiple times since 2018 as well. Sometime not receiving paperwork from the dealership because they didn't write any up. It is a concern when driving with my children in back if the door does open while I'm driving. Another concern is the heat blowing on them during summer because the A/C malfunctions in the rear and passenger vents. Has happened at various dates with different milage. Has happened multiple times.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the vehicle failed to accelerate while driving. The check engine warning light illuminated. The contact also stated that the driver rear sliding door failed to operate as designed. The vehicle was taken to san lejandro chrysler dodge jeep ram (1444 marina blvd, san lejandro, ca 94577) where the battery and sliding door latch were replaced however, the failure recurred. The manufacturer was made aware of the failure. The contact was informed to take the vehicle to a local dealer to be diagnosed out of pocket. The vehicle was not taken to be diagnosed nor repaired. The approximate failure mileage was 39,500.
The actuator in both sliding doors has broken. Our mechanic suggested we request a recall for this part as the minivan is still fairly new and the part is expensive. One sliding door would not open at all and the other would not lock. Our mechanic was able to get the door that was stuck closed to open again but now it no longer locks either. In doing some online research this appears to be a common problem with dodge minivans.
Both sliding doors have stopped working on my 2016 dodge grand caravan. From my research the door lock actuators have gone bad on both sliding doors. This means that neither door can be opened. Passengers have gotten locked inside. A basic safety item like door locks should not go bad on a 2016 vehicle. The dealers want an insane amount of money to fix this problem and it is apparently happening everyday to other owners. The van is basically useless until this issue is fixed. When it happened to me a passenger had a panic attack because we could not get the doors open. This is a well know safety issue and I don't understand why there has not been a safety recall to date. Please help all dodge grand caravan owners with the urgent issue. Thanks
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