Driver side sliding door is stuck in the closed and locked position. Will not unlock manually or by power unlock switch. No cause or symptoms observed before the failure. There was no mistreatment of the door. We always use the automatic power closure and latching. This is a safety issue. Passengers can be trapped inside the van in an accident.
2016 Dodge Grand Caravan body complaints
Page 9 of 9: complaints 221 to 228 of 228, newest first, as owners wrote them.
I put the van in park. Got out to walk around and get a car seat & the van started moving in reverse (back up camera was not on) so I know I put it in park. The van hit another car beside me and if I was not able to stop it in time it would've hit my apartment complex because it was moving fast enough to go over the curb by itself! I watch multiple kids on a daily basis including my own and this is not safe! This situation could've ended way worse!
Driver side sliding door lock failed. Door is shut and locked and cannot be unlocked with key fob or buttons on driver's door. Door cannot be unlocked manually, slide lever will not move. Passenger sliding door lock is making loud buzzing noise when locking or unlocking and sometimes has to be locked/unlocked manually. Vehicle has not been taken to dealer yet/
Jacking the car using the manufacturers jack installed at the points indicated by the manual caused the metal rail to split. Tried three different places all within 6 inches and each time the jacking point split the metal. Metal would break after lifting the car and weight was on the jack. The jack would hold the car but the car dropped and moved each time the metal broke. Photos show the broken metal but not clearly because I spray painted it to prevent rust. Breaks are three up front and one in the back. All at the jacking points.
Tl* the contact owns a 2016 dodge grand caravan. Upon attempting to open the vehicle's sliding doors, the sliding door on the driver's side failed to open. The passenger side sliding door failed to lock and made a loud buzzing noise when the contact attempted to lock the door. The vehicle was taken to napleton ellwood city chrysler dodge jeep ram (1000 lawrence ave, ellwood city, pa 16117) where it was diagnosed that the locks on both sliding doors failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that they could not assist due to the extended use of the vehicle. The approximate failure mileage was 54,000.
2016 dodge caravan only 14000, mile. Driving approximately 40 to 45 miles per hour on the highway. Hood latch bolts ( only two ) came fully out ,allowing the hood to open , smashing into the wind shield , making it impossible to see ahead due to the hood blocking the view.
Tl* the contact owns a 2016 dodge grand caravan. While driving approximately 40 MPH, the hood opened without warning and caused the windshield to shatter. The driver sustained cuts that did not require medical attention. The police was notified, but the contact was unsure if a police report was filed. The vehicle was able to be driven home once the hood was tied down with ropes. The contact inspected the hood and noticed that the hood brackets on both sides were missing bolts. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 14,100.
I was driving at 2 or 3 MPH in heavy traffic on a city street and the car accelerated when I touched the brake. Pressure on the brake pedal would not stop the vehicle and it crashed into the car ahead, pushing it into the second car ahead. Eventually the rpms dropped after the collision. Fault code showed headlamp module (tipm)
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