I have a 2016 grand caravan with 52000. The driver side rear sliding door is stuck shut in the lock position. I can not get it unlocked to open door. It had been working good all day. I got home to take my kids out of their car seat but the door wouldn't open. Tried with the fob, door lock switch and manually unlock it but it won't budge. What's it going to take to get a recall on this. My child getting killed (god forbid) and me sueing dodge and the federal safety agency . There are certainly have been enough complaints about this happening.
2016 Dodge Grand Caravan body complaints
Page 6 of 9: complaints 131 to 160 of 228, newest first, as owners wrote them.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver side sliding door failed to open and close. In addition, while attempting to open or close the sliding door an abnormal buzzing sound was heard. The vehicle was taken to arrigo dodge chrysler jeep ram dealer, (5901 madison ave, tamarac, fl 33321) but was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact the vehicle warranty was expired. There was no additional assistance provided. The failure mileage was 22,000.
Automatic second row passenger doors and or locks are sealed shut. The doors cannot be opened or closed and are sealed completely and totally shut. There is no manual over ride system to manually open and close the doors or to manually unlock the doors to open them. These are the doors that children use to get in and out of the vehicle as these are the seats that children, toddlers, and babies ride in. These doors are completely and totally sealed shut and cannot be opened manually. They may or may not be locked and cannot be unlocked manually either. The auto mechanic cannot get inside of these door panels to find out what is wrong even after stowing the seats as there is also no way to get the door panels off from the inside of the car while the doors are sealed shut. You have to open the doors to get the door panels off to look inside of the doors to see what is wrong. But, you cannot do this because the doors are sealed shut. Faulty and defective design and engineering! Serious safety issue for children! Mechanic cannot get any information from dodge about how to fix problem. Doors have been sealed shut for 6 months. Cannot get in or out of either door in second row. No manual override of any kind to use doors as manual doors. Automatic door design and automatic lock design are defective and present a serious safety issue. Dodge not telling dealers or mechanics how to fix this either. It is a mystery and dodge is not sharing information to get it fixed.
The driver's side sliding door is not unlocking. The door won't open, so I am unable to put my baby in and out of his car seat through that door. The door won't open manually or through the use of the automatic lock buttons. The vehicle's locks were working in the morning, but the one lock stopped working that evening. The car was stationary and in a parking lot when the lock was checked and found to be malfunctioning. This is definitely a safety risk because I need to be able to get my baby in and out of his car seat in case of an accident. Also, the safety of the vehicle isn't guaranteed with the faulty lock.
Sliding door behind driver is closed and locked. The door will not unlock or open. I feel this is a safety issue for the rear passengers. In another van I ran over a piece of steel on the highway and put a hole in the gas tank. After pulling over to the side of the highway and smelling gas all rear passengers was able to get out on both sides. I have heard of other dodge vans having the same problem.
We stopped to get gay gas while on vacation, everyone exited the van and shut all the doors. When we came back and I pushed the button on the key fob to open the slider doors open o ly the passenger side door opened. I went to open it from the inside and it wouldn't budge. I unlocked all doors and still won't open. It feels as though the manual lock is jammed on lock position!. I feel this is a safety issue. If there were a need to open that door in an emergency it would not work! I have also read on multiple chat sites of other people with this problem. I feel it needs a recall so it gets fixed.
Driver's side rear sliding door, all of a sudden, will not operate. Notification on panel says "unlock door to operate" even though all doors are unlocked. This is a safety issue as the door will not open and passengers can not escape on the driver's side in the case of an emergency. Many, many other people have had the same complaint.
Driver side rear sliding door started makeing a buzzing noise when you would lock and unlock door after a few days the door lock failed, and now I cant open door manually or remotely. They need a recall, mine ain't the only one that has broken, look it up you'll find more complaints!
The passenger side door buzzes loudly when you unlock the door. This happens when you push the unlock button inside the van, or the unlock button on the key fob.
Passenger non-power sliding door will not open from inside or outside. Cannot unlock unless you use fob while holding the lock lever in the unlock position. This is not safe if someone needs to exit the vehicle quickly in an emergency. The lock also buzzes every time the vehicle locks automatically. The vehicle was parked and all doors had been unlocked by the keyfob.
Drivers side, passenger sliding door will not unlock or open. Doesn't make any difference if it is stationary, off or running. In my opinion, this is a safety issue, anyone sitting in that position requiring emergency egress, would be trapped. I suspect it is a bad door locking system, it shouldn't have happened with <40k miles.
The rear sliding door behind the drivers seat has become stuck in the lock position overnight. The door will not open from outside or inside. Nothing caused this to happen such as an accident or forcibly closing the door. After googling this issue, I've discovered many, many customers have had this exact same problem and dodge will not issue a recall. This is dangerous and could be deadly with small children in the rear who cannot escape the van in case of fire or an accident.
The lock on the back passenger side door is malfunctioning and makes an awful noise every time it locks or unlocks. Sometimes it doesn't lock at all or won't unlock. This is very dangerous if god forbid the car is submerged (stuck locked) or if a child opens the door while moving (stuck unlocked). This is a common issue with 2016 dodge grand caravans if you search the internet.
At 17,000 passenger rear sliding door locking mechanism actuator failed. Door suddenly started making a buzzing noise when activated by key fob or front control switches. Paid dealership over $1,100 to replace a $17 dollar part. Now, at 26,000 driver's side rear sliding door locking mechanism has failed while driving. Door is locked shut and will not open or operate. This is a potential safety hazard as passengers may become trapped in vehicle if opposing door happened to be blocked. Internet blogs specifically speak of this condition as a common occurrence. A recall should be enforced to replace faulty lock actuator mechanism, thus reducing danger prior to needless harm or death.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear sliding doors were stuck in the locked position and failed to open with the key fob or manually. Also, there was an abnormal buzzing noise detected from the driver's side sliding door. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic where grease was applied to the sliding door; however, the failure recurred within two days. The local dealer and manufacturer were not contacted. The failure mileage was 120,000.
The door accentators in both rear doors have stopped working . The dealership fixed one which was great but the automatic door locks no longer function in either door as well . The first door was grinding whenever we tried to use the door locks or even stopped the car and put it in park . Also the key fob is defective for this car I have changed the battery once a month and it only unlocks the doors sometimes .
Left side sliding door stuck in shut position in july 2019. Just locked shut. This is a manual, not electrical door. Does not respond to any locks, fob buttons and or handles. There was no accident or anything that "caused" it. It just will not open.
I have 2 seperate issues. The first issue is like many other caravan owners, the rear sliding door locks are both malfunctioning. The rear drivers door started with the loud buzzing when it would lock at around 60,000 miles. At around 92,000 miles the rear passenger doorlock broke in the locked position. The door will not unlock electrically or manually. It is permanently locked. This is a very bad saftey issue! If there was an emergency and the drivers rear door got damaged, no one in the rear of the vehicle can get out! As many complaints that I have seen on this issue, this is clearly a defective part that should be recalled! My second issue is the cables that make the middle passenger seat fold up have broken. This happened at around 80,000 miles. Both failures happened when the vehicle was stationary.
The driver passenger door is lock and will not unlock or open
The first thing to go wrong with this vehicle was the television stopped working and they fixed it once and it went out again but I did not take it back because it would have cost me out of pocket .the next thing to go wrong was the driver side back door would not open they had to keep it for a day or two for that. The next thing to go wrong was the cylinder head they took a week to fix it but the car still had weak engine performance and engine misfire so I took it back for them to check it again and they could not find anything wrong with it. The windshield wiper squirter is also broken. The next thing to go wrong was the gear shifter, the car would not move and was stuck in drive with key stuck in the ignition we had just gotten in the car .I tried to turn the car off and back on but the engine would not crank. I had to have it towed in twice and rent a car on my own insurance doesn't provide rental unless you have a accident. When that happened my family of six was in the car. I had to pay for everything out of pocket. The problems started after 2 years and the car is only three years old and four more years to pay for it .I was advise by an agent at dodge jeep chrysler tallahassee fl that if I continued to pay my warranty would be extended.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side electronic sliding door had locked and could no be re-opened. The vehicle was taken to straub chrysler dodge (1502 wheeling ave, glendale, wv) where it was diagnosed that the locking mechanism was faulty and needed to be replaced. The mechanism was replaced and the failure was remedied. However, when the vehicle was taken in for service, the same failure occurred on the passenger side sliding door. The passenger side door was not repaired. The manufacturer was not notified of the failures. The failure mileage was 60,000. *dt
The driver side sliding door is currently in the locked position and cannot be unlocked either using the key fob or manually manipulating the door lock mechanism. The door was operating properly in the morning and inoperative in the afternoon. Based on internet searches and checking with my local mechanic, it appears that the door lock actuator is defective and that this is a known defect.
Right rear door lock has jammed. Door cannot be opened creating a safety hazard. Unknown if this occurred while vehicle was in motion. Odometer reads ~62,000 miles.
Sliding door on driver side is not opening, will not even unlock. Concerned for kids safety, but have no other vehicle
Driver side passenger sliding door (power) will not open. I've tried the key fob, the button in the overhead console, and the button behind the driver seat and nothing happens.
Both sliding, rear doors of my 2016 dodge grand caravan (less than 40,000 miles) are locked in place. Both doors will not open using either electric switches or manual handles and locks. First the passenger side door stopped functioning, and then 5 days later the driver side sliding also stopped functioning. There is no manual override to operate the door, unless the interior panels are removed, and one can disengage the mechanisms. This is apparently a regularly occurring safety issue that dodge has not addressed.
Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the sliding middle door of the vehicle failed to open. The vehicle was taken to an independent mechanic where it was diagnosed that the door lock mechanism failed. The technician advised the contact to call the manufacturer to check for recalls. The contact was informed that she would need to pull the lock down and push in the unlock button at the same time to open the door. The vehicle was not repaired and was not taken to a dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,092.
The passenger door is stuck locked. Tried using fob states unlock door.
Tl* the contact owns a 2016 dodge grand caravan. The contact noticed that the rear driver's side sliding door failed to open and close electronically and manually. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000. *dt
Sliding side door is stuck in the lock position. There is no way to exit the car, posing a major safety concern. The quotes to get this issue fixed range from $1000-3000. This is something that is happening to many many grand caravan owners and it is unbelievable unsafe, and clearly a faulty issue with the car.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history