I purchased the vehicle in February 2019 and within a year the passenger-side sliding door would not unlock and would not open. Through research, I learned it was the actuator that had gone out in the door. In November of 2021, the driver-side sliding door started making a grinding noise every time the doors were locked, indicating the actuator on that door was about to go out as well. Not having access to open the back doors of a minivan negates the benefits of driving a van, plus can cause a serious safety concern if individuals aren't able to exit the vehicle if needed.
2017 Dodge Grand Caravan body complaints
Page 3 of 4: complaints 41 to 70 of 95, newest first, as owners wrote them.
The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.
Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out. The driver side sliding door will stick shut and not open and when it does open it makes a loud buzzing sound every time the door opens or locks. Now at 110,000 miles, the car not starting, then starting but acting like its about to die. Battery and alternator both tested good and we are being told it is probably a faulty computer system.
Our drivers side back sliding door lock mares a loud buzzing sound but doesn’t lock. This is a huge safety issue as my 3year child sits by that door and could potentially open the door. There has been no warning signs. Our van is only 4 years old it should be having expensive issues like this.
The Driver side sliding door does not open, and the passenger side sliding door does not lock. Both pose a danger in the event of an emergency or can cause an emergency when a passenger opens door in moving vehicle. The stow and go seats in second row do not always latch and can begin closing when a passenger is sitting on the seat.
the rear passenger side door will not unlock or open. upon searching for possible solutions, I found that this is not an uncommon issue. This is an issue as if there is an accident, the door will not unlock or open to evacuate.
The driver side rear sliding door does not open manually or by the buttons. The door is stuck closed and this is a huge safety issue. My 10 year old sits by this door and could be trapped inside. This is not ok.
My right slider door will not lock with the fob or manually leaving my car unlocked at all times. I have not taken the vehicle to the dealer yet as I just learned of this problem today. There was no indication or lights on before this problem occurred.
Driver side sliding door stuck in lock position. Will not open manually or with fob. Can not open door lock from inside. There were no signs this issue was going to happen. One day it works, next day it doesn’t. From what I’ve seen, this is an on going problem which needs to be addressed. This can be a huge safety problem in a accident.
Drivers side rear sliding door will not open. Completely stuck shut and will not unlock manually or electronically. My child was stuck inside until I could open the other door.
The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open. It’s dangerous that any backseat passenger cannot exit the vehicle through that door if they need to. Also, the passenger side door does not lock or unlock with the remote; it only locks and unlocks when the locking mechanism on the door is pushed manually. When the alarm is turned on with the remote, pulling this door open manually sets off the alarm when the door is pulled open. There were no warning lights or indicators set off prior to these issues. These issues manifested in September 2020.
Drivers side passanger door is stuck in the lock position and won't open or unlock
The driver side sliding door will not unlock to open. I have paid 725 at a mechanic for an actuator and labor, when I got home the door still dodnt open. I took it to an auto body shop and paid $89.00 for it to open once after greased then it jammed again. Took it back to auto body shop after 4 hours of labor turns out to be an electrical issue. The passenger sliding door is starting to jam as well.. Body shop said very soon it will close and not open as well.that's where I'm at now. . Not sure if I want.to pay for an electrical issue. I've paid enough to come this far. So maybe this will save someone else the steps.
The drivers side passenger sliding door is stuck in the lock position. I can not manually unlock it, it will not unlock with my key fob or the buttons on the interior. The door is stuck closed and locked.
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the sliding door failed to open from inside or outside the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,724.
Drivers side sliding door is stuck in the lock position and will not open
2017 dodge grand caravan driver side door just stopped operating. Cannot open with key fob or manually inside or out. This poses a safety concern as you cannot get in or our of vehicle on that side in the back seats. This happened all of a sudden. Just stopped working as sitting in driveway.
I own a 2017 dodge grand caravan gt and my rear sliding driver side door just stopped working for no reason. It is locked in position and the door won't open. I got in the vehicle one morning and while warming it up I went to open the door and it just would not open. So I went to the dealership that I purchased the van at and they checked it out and told me that the left side sliding door lock actuator is broken.
Driver's side rear sliding door won't open. It is stuck in place. The lock won't lock or unlock. It was working one day and then the next it stopped. Nothing is blocking its path.
Passenger side door will not unlock and is stuck I lock mode. I cannot open the door.
My wife hit a deer going 70 MPH driving northbound on i65 right after crossing the tenn. State line. The deer hit the front center and passenger front of the van and the airbags never deployed. The airbag lights came on and stayed on but the airbags never deployed. The fender molding was ripped apart, radiator was pushed into the the engine block, passenger light was demolished and pushed in to the engine compartment, all the electric warning lights came on except the engine light and the fender well was pushed back 1/4 inch and in 1 inch into the passenger door. A red lightning bolt came on and the vehicle stopped running. Tow truck came and they were not able to get the vehicle out of park.
Rear power sliding door stuck closed. The rear power sliding door appears to have no manual method of opening. When electrical components fail the passengers have no way of forcing open. The dealership had the vehicle for 2 days before being able to open the door.
Loud buzzing noise when locking and unlocking rear passenger sliding door. You hear the noise 100% of the time when depressing the electric door lock button, either to lock or unlock.
Sliding door on side got stuck and is stuck in the lock position and won't open manually or electronically or by button. Vehicle was stationary.
Arriving home from a dr. Appointment the door directly behind the passenger seat quick working completely. There was/is absolutely no way of opening this door. The passenger in that seat was a 92 year old man who had extreme difficulty exiting in an alternative manner through the door behind the front passenger seat. Fortunately it only caused him pain and discomfort for a few days. This presents a serious safety hazard in the event of and accident / fire and the occupant is unable to escape. Please recall all vehicles with this issue.
Drivers side sliding door will not open from inside or outside either manually, by key fob, or inside buttons.
Driver side sliding door is stuck in the locked position.suddenly stopped responding t to the the key fob or the control inside of the van. It cannot be opened manually either. First noted in late june of 2020
Door stuck in locked position, 78000 miles. Can not manually unlock or unlock with automatic opener.
The drivers side sliding door actuator has stuck in the locked position. I am unable to open the door, and if there was an accident or fire, I would have to go around to the other side to get my infant out of her car seat.
Drivers side sliding door stuck shut with my mom in the seat, she is highly claustrophobic, she almost had a panic attack by the time we were able to get the other side unloaded so she could slide out of the back seat. This was a serious health issue for my 76 year old mother, what if both sides had stuck shut, she probably would have had a heart attack before we were able to figure out how to get her out. This needs to be fixed and now. Door still stuck locked shut and there was no warning when it happened, it just did. She is scared to ride in my vehicle now because she doesn't want to be stuck inside again.
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