Sliding door locks and won't open or unlock. Doors are automatic doors. Door will not unlock or open manually or automatically.
2017 Dodge Grand Caravan body complaints
Page 4 of 4: complaints 71 to 95 of 95, newest first, as owners wrote them.
The passenger side sliding door is struck in the lock position. Once closed it is unable to open. There is no way to open it with the fob or inside unlock button.
Sliding door on driver's side will not unlock and therefore will not open. Nothing happened, just stopped working. Cannot unlock it using any of the buttons and cannot manually unlock it. Van is only 3 years old and there has been no damage to the door or van. May create unsafe situation if unable to exit the vehicle, especially if there is an accident that damages other doors.
The passenger rear sliding door is stuck in the locked position, cannot manually unlock, and will not open. The problem was noticed in the park position and could not exit the vehicle from the passenger side.
The passenger driver side door will not open. It is power it will not open with any of the button it will also not open manually. This is a huge safety concern. If I was in a accident or anything and needed to get that door open I would not be able to get my children out of the car. If the other door breaks I would not be able to use my car at all. I'm extremely worried about needed that door and not being able to and something happening to my children. I called dodge customer service they told me I was out of luck and would have to pay for it to get fixed my self. I would need to first pay for the dealer to figure out what it is and pay around 1,000 dollars for it to be fixed. I have seen hundreds of people complain about this happened to vans. Please help with problem many families in danger with these door not opening at all. I'm terrified for my children with this door not opening at all.
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the passenger's side sliding door failed to operate as designed. The contact stated that the failure was a known issue with similar vehicles. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 57,000.
The drivers side power slider door will not open, it literally just stop working. None of the buttons in the car work to open it or the key fob. The door is stuck in the "locked" position. I read about the same issues from hundreds of other people. This needs recalled and is a safety hazard. How am I suppose to get my kids out of the car in an emergency?!?!
Drivers side sliding back door will not open. Latch will not automatically or manually unlock. Safety hazard as nobody can get out that back door. 2017 caravan gt 66k mi
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the driver's side rear electronic sliding door was inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 46,870.
Both sliding doors are stuck in locked position. Cannot be opened with keyfob, manually, or with the overhead button in the cabin. The doors make a clicking noise even when they try to open.
Both rear doors will not open at times from any source (ie. Handle, key, or button on upper dash). Worked fine then all of the sudden the door won't open. I am worried that if something was to happen my young daughter would not be able to get out of the car.
2017 dodge caravan rear driver side sliding door is stuck in the lock position. It won't open or unlock automatically or manually. It was fine when I went to bed the night before. Went to put the kids in the car the next morning it wouldn't open.
Front passenger door unlatched while the vehicle was in motion and will not latch. Door can not be shut and remain latched rendering the vehicle inoperable. This also happened to the driver side door and was repaired on 01/06/20
Passenger sliding door stuck in lock position can not open with fob, inside button or manually. This occurred at approximately 66,756 miles. The vehicle has automatic locks and locks when driving.
2017 dodge grand caravan. Consumer writes in regards to design flaw on vehicle. *ld
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door ceased. Jacksonville chrysler jeep dodge located 11101 nursery field drive, jacksonville, fl 32256, (904‑570‑4758, was contacted by phone and informed of the failure. The contact was informed that the vehicle was not subjected to a recall but was covered under the warranty. The contact was also informed that there would be a small out-of-pocket fee assessed as a part of the repair. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,484.
The passenger side door slams really hard when closing while on a hill and the sensor doesnt stop the door from shutting. The door slammed on my daughters foot. The vehicle was parked in my drive front facing downward.
I am unable to open passenger side door, manual or automatically I have 2 toddlers. I need to be able to get one of my kids out if it was an emergency. I have a 2017 dodge grand caravan this should not be doing this at all.
Parked in driveway, tried to open rear driver side door and it is locked and I cannot unlock it. My husband suffered a massive stroke and this van is how we get around. It is imperative this be fixed as he is in a wheelchair permanently and would be stuck inside if, god forbid, an accident or fire happened.
Driving on highway, heard flapping noise. Pulled over, opened passenger door, trim was hanging off. Took it off. Found out it is called applique/molding/ tape door pillar front door. Went to dealership in san antonio yesterday, was told that even with maximum care plan this trim was not covered because it was considered cosmetic. This is my 3rd dodge grand caravan and the second one to have this problem.
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door failed to open. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified of the failure. The failure mileage was 58,000.
Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door failed to function properly. There were no warning indicators illuminated. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
Driver side passenger door is stuck in the locked position. It cannot be unlocked manually, with the key fob, or the unlock buttons on the doors. The door will not open. This is a horrible safety hazard!!!
Driver side rear passenger sliding door will not open. It seems to be locked and won't unlock electrically or manually. Vehicle is stationary.
After heavy rain over the night, while the van was parked, a lot of water ended in the rear interior, luggage area, so in the morning without a draining plug I couldn't drain it out from underneath, but had to collect it with towel and paper in order to put there my food I just bought. I guess the gap between the roof and rear-5th door is too wide, because I cannot see the rubber which goes around is bad. My other vehicle, parked by this one, also with 5th door stayed dry, and this van has only 100 miles.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Dodge Grand Caravan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history