Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer. The technician diagnosed that the win module and ignition switch needed to be replaced and the key fobs need to be reprogrammed. The dealer informed the contact that the VIN was not included in the federal safety agency campaign number: 14v373000 (air bags, electrical system). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 64,000. Updated 09/03/15*lj the consumer stated the manufacturer would not reimburse the cost of repairs because the symptoms did not line up with other recalls. The manufacturer advised that if the vehicle had no failure at all then they would have paid for the repair. Updated 12/8/2015
2009 Dodge Journey electrical complaints
Page 17 of 27: complaints 461 to 490 of 767, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. The contact received a notification of the federal safety agency campaign number: 11v139000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
All the vehicle dash lights started flashing, gauges bounced to 0 and back, wipers would activate, and vehicle made chime noise - repeatedly. The problem will sometimes last only for a few seconds and other times for the duration of the drive, and even continuing upon startup of the next drive. This problem was very intermittent to begin with and now is becoming more common. I have not been able to find a solution and the dealer originally told me that they could not help me because they could not duplicate the problem. This problem is well known on many online forums and is a huge safety concern for my wife and children. I believe that it may be an issue related to the tipm and related to the federal safety agency action number :dp14004. Dodge really needs to recall this issue, immediately. The problem is happening very frequently now.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for a recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/1/15*cn the consumer stated the vehicle was scheduled to be repaired on september 15th after receiving the second notice. Updated 9/15/015
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/1/15*cn updated 9/15/15
Tl* the contact owns a 2009 dodge journey. That contact stated that the federal safety agency campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed for repair was not available. The contact made several attempts to speak to the manufacturer; however, due to long hold times, had yet to speak to a live representative. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
For almost a year the doesn't start when it doesn't want to I get in the car and everything lights up and the engine just clicks I've had the starter replaced the battery the some module with new keys the shifter and nothing has helped im at a loss the car has been towed more times than I can count I've been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this problem is ridiculous no one should have to deal with this I have now been in a rental for 3 weeks im sick over this I lost my car in sandy and bought this stupid one to replace that and now im trying to fix my home and a car I pay cash for.
Tl* the contact owns a 2009 dodge journey. While driving approximately 50 MPH, the vehicle stalled without warning. The vehicle restarted after being parked for ten hours; however, the failure recurred on several occasions. The vehicle was taken to the dealer and the contact was informed that the VIN was included in the federal safety agency campaign number: 11v139000 (electrical system). The part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000. Updated 5/18/15*cn updated 10/5/2017
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle stalled several times without warning. The key failed to turn over in order to restart the vehicle. The contact had the vehicle towed to a dealer more than three times due to the failure. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system) and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the part would become available. The approximate failure mileage was 75,000.
Random electrical issues when either the (1) drivers side door is opened when the car is running, or (2) when the car is first started. Windshield wipers start going, all the panel lights start blinking, interior sounds beeping, and gas indicates on empty. This continues until the car just decides to stop. I am afraid I am going to have a total electrical failure while driving. I hope and pray this becomes a recall soon. It's very scary.
Tl* the contact owns a 2009 dodge journey. The contact received a notification for the federal safety agency campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. While in park, the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in the federal safety agency campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 5/29/15*cn updated 9/17/2015
2009 dodge journey. Consumer writes in regards to wireless ignition recall notice issues. *smd the consumer has been unsuccessful at getting the recall work done. The dealer will not return his call. Recall # 14v373000.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over to start the vehicle and the vehicle stalled several times. The contact was not able to restart the vehicle and it was towed more than once to the contact's residence. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system) and stated that the part was not available for several months. The contact continued to experience the failure without warning while waiting for the part. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
Recall number l25. Have talked with local dealers and with dodge to get recall taken care of. Have been put on priority list and not received any communications in over 4 months. My son uses the car at college and has had the car shut off while driving, negating the power steering and brakes. I checked the dodge website and they said parts are now available, but I received no notification.
Tl* the contact owns a 2009 dodge journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.
I bought this vehicle in 2014, 3 days after purchase went to start my car, it wouldn't start. When I turned it over it said "bad key". This has done this off and on for the last year. As of 3/26/15 my car was totally locked down. I knew of the recall and have asked lithia of eugene oregon 97401 in regards to it, and they have said there is no parts in for the recall. I spoke with parts, today and they stated they had keys in. So then sent me to the service department. The service department states this does not fall under the recall or my warranty. That I need to replace the whole ignition, which will give me 2 new keys for the sum of 702.00 out of my pocket expense. If they are having so many problems with these ignitions for this year, I would assume it would fall under the recall. I have been stranded with this situation "bad key" and my vehicle not starting numerous times, each time that I made reference to it with lithia dodge of eugene, oregon. They just said they will send me information when the part comes in. The company never had a written report of the complaint on there part for unknown reasons, even though I had complained about it. I am very frustrated in the way service department has handled this situation non professional and making it now my problem to have to deal with. I have no other car so I have to pay to get it fixed at this point, and rent a car until they can order the new ignition in, and repair it. Which they stated can take up to a week. At 20.00 dollars a day rental fee for a car, and then the other 702.00 for the repair. I am not a happy camper with my vehicle at this point, or with litha dodge of eugene oregon..
Vehicle fails to start or "shuts" down while running. Dealer charged me approximately $1000.00 to repair and the repair was ineffective (prior to receiving recall notice) dealer is now informing me that the repair parts detailed in the recall are in "short supply" or "backordered" and they are expecting them not to be available for one year.
Tl*the contact owns a 2009 dodge journey. The contact stated while driving approximately 60 MPH, the vehicle stalled without warning. After restarting, the vehicle resumed normally. The failure recurred numerous times. The contact referenced the federal safety agency campaign number: 14v373000 (air bags , electrical system) however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ..updated 05-26-15*bf the consumer stated it had been nearly 8 months and the part necessary to perform the recall had not been made available. Updated 6/30/2015
Tl* the owns a 2009 dodge journey. The contact stated that while attempting to start the vehicle, the engine failed to start. The contact received a recall notification of the federal safety agency campaign number: 11v139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 55,000. Updated 7/9/15*cn the consumer stated the vehicle was repaired on 6-11-2015 under the recall. Updated 9/18/15
Tl* the contact owns a 2009 dodge journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures. The contact received the federal safety agency campaign number: 14v373000 (air bags , electrical system) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
Tl*the contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer but the failure was unable to be determined. On separate occasions, the dealer replaced the starter, the key, the win module, shifter and battery but the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module. Chrysler recall number is: l25 the federal safety agency recall number is: 11v‑139. Recall date is: march 1, 2011. I have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck. I have been fortunate to be able to get out of the way of traffic but the last two times this has happened I was barely able to avoid an accident. One time I was driving on a toll road in austin, texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before I was hit. This last time that it happened I was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle. Both times it has been a close call. My local dodge dealership keeps telling me that there is currently no replacement part available. This is becoming very frustrating and also very scary at the same time. Can you please advise me as to when this replacement part might be available. Like it said I have.
Tl* the contact owns a 2009 dodge journey. While driving approximately 30 MPH, the engine stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred numerous times. The contact was made aware of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed was unavailable to perform the repair. The manufacturer was notified. The approximate failure mileage was 5,600. Updated. 6/9/15 *ta the consumer stated he received are recall 10 months ago. However, the parts were not available. Updated 07/02/15
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