Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The contact stated that the federal safety agency campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed was not available for repair. The manufacturer was made aware of the delay. The vehicle was repaired at the owner's expense; however, the failure recurred. The vehicle was not repaired. The failure mileage was 90,000.
2009 Dodge Journey electrical complaints
Page 18 of 27: complaints 491 to 520 of 767, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Frequently all exterior and interior lights flash on and off, windshield wipers going off, doors will not unlock, windows will not go down, dash panel flashing (it is as though the car is possessed, the panel will show the gas tank as empty, the temp gauge rises to hot and I have to pull over for fear of engine actually overheating) periodically while in this mode, the vehicle will not start. The vehicle has been into 2 different dealerships. Electrical codes were coming up but could no't be identified, multiple loss of communication codes of the interior could not be identified (they were unable to pin point where they were coming from) I was advised to bring it back when it happened again. Finally friday, march 13, 2015 the car started going haywire and I was able to get into the dealership. While the car was running they were able to diagnose and registered multiple loss of communication codes coming from door windows and dash board, they found they were all connected to the tibm. Due to all of the electrical recalls when I first purchased the vehicle, it is my opinion that they have known all along that the journeys had electrical issues. The 2012 model was recalled because of them. I feel tibm has been the issue all along. I travel back and forth 100 miles weekly some times twice a week on the highway picking kids up from school and can not afford to be stranded on the highway nor can I afford to purchase a new vehicle. The dealership is charging me over 1200.00 for replacement of the tibm. I called chrysler/dodge care and they stated because my car is out of warranty, they can't help me. I am currently in dispute with them because, these problems were happening while the car was under warranty and they held my car for weeks trying to identify the issue. I am awaiting a response from dodge case worker.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 20,000. Updated 4/15/15
Tl* the contact owns a 2009 dodge journey. The contact received a notification for the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. The contact stated that the service engine warning light illuminated on several occasions and the vehicle shook violently while driving. The contact also stated that the vehicle stalled without warning. After several attempts, the vehicle was able to restart but the failure recurred. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system) but the part was not available for an extended period of time. The vehicle was taken to the dealer on over three occasions where the failure was unable to be replicated. In addition, the contact stated that the key failed to turn in the ignition switch to start the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 100. Updated 8/27/15*cn updated 9/28/2017
Ignition will shut off while driving. Also dashboard will read bad key and refuse to start. Chrysler states that it is part of recall l25 but the part is unavailable. In the meantime my car is a paperweight that I can't drive. They have no date on when parts will be available. What is my recourse?
Tl* the contact owns a 2009 dodge journey. While starting the vehicle, the key remained in between the on and the accessory position before the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 11v139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Tl* the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/21/15
2009 dodge journey. Consumer writes in regards to the wireless ignition node module detents recall notice. *smd the consumer has been unsuccessful at getting the dealer to comply with the recall. Recall # 14v373000.
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving approximately 20 MPH, the vehicle stalled without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 11v139000 (electrical system). However, the parts to do the repair were unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
I own a 2009 dodge journey. And received recall notification l25 / the federal safety agency 14v‑373 however the part to do the repair was not available. I think that the manufacturer had far exceeded a reasonable amount of time. I have experienced the failure in several incidents of car not starting, fortunately, there have been no wrecks yet. I've been on phone for over an hour trying to get someone to answer my call from chrysler customer service 1‑800‑853‑1403. I want something done and I want it done now, before someone gets injured due to this lack of action from chrysler!
Tl*the contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken in for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was apart of the federal safety agency campaign number: 11v139000 (electrical system) however, the parts needed were not available according to the dealer. The vehicle was not repaired. The failure mileage was 94,000.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.
Tl*the contact owns a 2009 dodge journey. The contact received the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
2009 dodge journey. Consumer writes in regards to wireless ignition node module detents recall notice issue. *smd the consumer received a recall 14v373000 last summer, and is waiting for a follow-up notice.*jb the dealer informed the consumer, the parts were not available. Updated 11/24/15.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ....updated 07/22/15 *bf updated 9/27/2017
Received recall lh/the federal safety agency 14v‑373 for wireless ignition node module detents. Dealer has never been unable to get recall parts to permanently correct. Please advise asap as we would still like to correct this situation as soon as possible.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15*cn updated 05/12/15
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 11v139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge journey. While driving at various speeds, the vehicle stalled without any warning. The vehicle was able to restart. The failure recurred numerous times. The contact mentioned that the vehicle was previously taken to a dealer where the failure was unable to be determined. The contact referenced the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2009 dodge journey. While driving approximately 5 MPH over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The VIN was unavailable.
After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm ,totally integrated power module.
Tl*the contact owns a 2009 dodge journey. The contact received a notification of the federal safety agency campaign number: 11v139000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
In october 2014 I received a letter stating chrysler had a safety recall on the frequency operated button ignition key for my journey. As of march 2, 2105 I have yet to receive a letter to get this fixed. I think 6 months is more than enough time to have this recall taken care of for my car. The letter said I had to wait for another letter stating the part was at the dealer. I have never gotten this letter. Could you please tell me what is taking so long and when this problem will be fixed?
Tl* the contact owns a 2009 dodge journey. The contact stated that while driving 55 MPH, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by the federal safety agency campaign number: 14v373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.
Tl* the contact owns a 2009 dodge journey. The contact stated that the vehicle stalled several times. Each time the failure occurred, the contact had to restart the vehicle to reset the computer. The contact mentioned that the failure progressed without warning. The contact stated that the vehicle was taken to the authorized dealer who replaced the detent spring for manufacturer recall number l25, but the failure recurred. The contact stated that while traveling approximately 35 MPH, the vehicle stalled at a slight curve. The contact lost control of the vehicle and crashed into a barrier. A police report was filed. The driver sustained injuries to the neck and received medical attention. The vehicle was towed to the authorized dealer for diagnostic testing and repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
When the car was started the windshield wipers came on and cannot be shut off or the speed changed. The headlights cannot be dimmed. The direction signals do not work. The fog lamps do not work. Sitting in the garage unattended the car locked itself. Without the key in the ignition 2 red lights on the dash are now blinking. I purchased the car from al west chrysler in rolla, mo on 2/11/2015 but was not able to pick the car up until the next day due to an undisclosed electrical problem. I asked [xxx] in the al west service department to report the issue to chrysler corp. But he said it would do no good that I would have to report it myself and gave me an incorrect phone number to call. I am currently looking for a correct number for the chrysler safety dept. I feel this is a safety issue that ought to be corrected at chrysler's expense.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
Tl*the contact owns a 2009 dodge journey. The contact received notification of the federal safety agency campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
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