There was a recall around 2012-2013 for 2009 dodge ram 1500 pick up trucks because some pinion nuts could come loose. I had the recall performed as soon as I received the notice. The fix for this was to install a retainer that would not allow the nut to loosen. This week, 12/16/19, I went to replace my pinion seal as I noticed leaking at the shaft. I feel that the retainer that was used to hold the nut in place is defective and not a sufficient fix as the nut has definitely moved since the recall work was performed. There are most likely still trucks on the road where a dangerous condition is beginning to develop again. I noticed that the pinion nut had only one thread showing and took very little force to remove. As I did not know how to remove the retainer "holding" the nut in place, I used a hammer and a punch to try to spin it. The retainer and the nut moved with very little effort. There was only one thread on the shaft showing before I loosened it. I called a dealership and they told me to bring it in the next morning. The nuts on these are all individually adjusted until the bearing yields a certain resistance and this can only be done with the components in the rear of the differential removed. The service manager is starting to talk about "normal wear and tear" since the recall. My contention is that the original recall was not performed properly by a dealer when the recall was done. We can not know what was normal wear and tear if the nut has been coming loose for a number of years. There may be a required washer missing but that has not been determined yet. If there is a washer missing, that means that they removed the pinion nut completely before replacing it which you cannot do without removing the differential cartridge to properly set the pre-load force on the bearing. Each one of these needs to be adjusted individually.
2009 Dodge RAM 1500 transmission complaints
Page 2 of 9: complaints 11 to 40 of 231, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the rear axle pinion failed despite the fact that the part was serviced per the federal safety agency campaign number: 12v474000 (power train). Parks motors (11987 us-54, augusta, ks 67010, (316) 775-6365) performed the recall repair. The contact spoke with the same dealer and was informed that there were no warranties on recalls and offered no assistance. The contact took the vehicle to an independent mechanic where it was determined that the rear axle pinion was damaged and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 260,000.
Was driving about 25 miles per hour when I heard a loud pop or bang. The truck felt slightly funny. Put into neutral and coasted to an empty parking lot. Approx 75 to 100 feet and stopped. When I tried to move the vehicle again it would lock up within a foot of travel. Had to tow it to a garage. The rear axle is locked up the rear flange is sitting at a crooked angle.
Tl* the contact owns a 2009 dodge ram 1500. While driving approximately 70 MPH, the vehicle shifted into fourth gear independently. The vehicle was taken to an independent mechanic where it was diagnosed that the solenoid needed to be repaired. The vehicle was repaired; however, the failure recurred three years later. The vehicle was taken back to the independent mechanic, but a diagnosis was not provided. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 183,000.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the heater, defroster, and air conditioner malfunctioned. In addition, the transmission failed while the vehicle was turning into a driveway. The vehicle was towed to butte's mile high chrysler jeep dodge ram (3883 harrison ave, butte, mt 59701,(406) 565-4410) and repaired under warranty. The contact had to pay for a loaner vehicle because they exceeded the mileage limitation due to the distance from their home to the dealer. The contact also stated that the headlight switch did not activate the headlights; therefore, the contact had to use the high beams. The contact repaired the headlights themselves. The heater and air conditioner were not under warranty and were repaired by the contact, but the failure recurred. The manufacturer stated that there were no recalls on the vehicle. The failure mileage was 76,000.
Engine ticking - faulty manifold bolts
I own a 2009 dodge ram , VIN #[xxx], that is covered by recall 13v‑038. Dodge/fca and it's agent stericycle refuse to comply with the terms of the recall. On march 18, 2019 ,after calling the recall number for 3 weeks, [xxx] with stericycle called to offer me $8,560 for my dodge ram 1500. That number is of course not the purchase price I paid but is the only offer [xxx] would make. I reluctantly agreed and sent her the information she requested. Unfortunately on march 28th while I was driving to del rio, tx from my home in san angelo, tx the defect occurred and the drive train detached from my rear axle. My truck was stranded in sonora, tx. I immediately informed [xxx] of the situation and asked for her guidance. She has refused to respond to my phone calls and emails until may 9th when she emailed me that I would be reimbursed for towing. She refuses to respond to my requests for the process to submit my towing expenses or provide any information on when the buyback will occur. I don?t know how to make a company comply with a recall. I have had to borrow vehicles to get to work. I have had to rent vehicles for work. I have exhausted my resources. I find it hard to believe that I am the only consumer being harmed by dodge/fca's refusal to comply. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2009 dodge ram 1500. The contact received a recall notification for the federal safety agency campaign number: 17v821000 (power train). The vehicle was taken to lone star dodge chrysler jeep ram (1309 s pacific st, mineola, tx 75773, 903‑569‑8600) and the power train was repaired, but the check engine indicator was illuminated. The dealer stated that they could not repair the vehicle and that the ABS modulator failed. The vehicle was taken to an independent mechanic who stated that they could repair the failure, which should have been completed with the recall repairs. The contact suspected the recall repairs were rushed and not completely properly. The failure mileage was 136,000.
I have attempted to get my truck fixed under recall 7 times since they came out. I have been repeatedly been told the parts are backordered and my vehicle can't be fixed. I contacted fca and they told me there was nothing they could do except make another appointment?
Dodge ram 1500 crew cab, v6 engine. Dial gear shifter goes out of park while stopped and placed in park. Will move forward. I was stopped(stationary), vehicle was in park. On a highway and the vehicle moved forward, the striking vehicle in front. Police report completed, case #18-101657
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the federal safety agency campaign number: 17v821000 (power train) exceeded a reasonable amount of time for repair. The contact received the recall notification in december of 2017. The dealer (dicks country chrysler jeep dodge, 767 sw baseline st, hillsboro, or) stated that the parts for the repair were unavailable. The manufacturer was also contacted and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge ram 1500. While driving 45 MPH, the contact heard an abnormal noise and the vehicle decelerated on its own. The vehicle was taken to an independent mechanic who diagnosed that the rear axle fractured. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 87,000.
2009 dodge ram 1500. Consumer writes in regards to brake transmission shift interlock safety recall. *ld the consumer stated the parts to repair the vehicle were not yet available.
I noticed that when breaking at a red light or during high traffic areas, my truck looses complete power. I cannot turn the steering wheel and the engine shuts down. It doesn't happen all the time, but enough to worry about not being able to steer away from traffic. I don't know if there is a recall for this issue, but I will certainly will like to get some information about this issue.
Tl* the contact owns a 2009 dodge ram 1500. The contact received a recall notification for the federal safety agency campaign number: 17v821000 (power train) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (southern maine motors chrysler dodge jeep ram, 824 portland road route 1, saco, maine 04072) confirmed that parts were not available to perform the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The contact called dodge of burnsville at 952‑894‑9000 (located at 12101 hwy 35w south, burnsville, mn 55337) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. *tt
While making a right turn into a driveway my front left wheel flange separated from the wheel bearing causing the wheel to come off. The truck is a two wheel drive however dodge uses the same unit wheel bearing as on a four wheel drive truck. Two wheel drive trucks do not have a cv axle shaft through the bearing and so if the wheel flange separates there is nothing to hold the unit bearing together. To dramatize the issue the same thing happened on my same truck a year previous under near identical circumstances. The first time I think part defect, the second time I think design defect. Ironically I had just exited the freeway onto secondary road and was making slow speed turns when the failure occurred. I want to emphasize the whhel bearing did not fail. The flange with the lug studs for the wheel separated from the bearing. Two times, opposite sides on the same truck.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the rear of the vehicle made an abnormal noise. First chrysler dodge jeep ram (280 e washington st, north attleborough, ma) stated that the vehicle was repaired per the federal safety agency campaign number: 13v038000 (power train); therefore, any additional damages would be at the contact's expense. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Will not go out of 4th gear. Only has 117,000 miles
Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called richardson chrysler jeep dodge ram at (214) 329-0862 (located on 1321 n central expy, richardson, tx 75080) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2009 dodge ram 1500. The contact heard an abnormal noise coming from the rear of the vehicle. The vehicle was taken to smith haven automotive (827 jericho turnpike, st. James, ny 11780) where it was diagnosed that the pinion bearing needed to be replaced and was unable to determine if the failure was due to the recall. In addition, the pinion nut was loose and needed to be repaired. The vehicle was not repaired. The manufacturer was notified and stated that the vehicle was repaired per the federal safety agency campaign number: 13v038000 (power train). The approximate failure mileage was 124,000.
Tl* the contact owns a 2009 dodge ram 1500. While driving between 25-75 MPH, there was a noise emitting from the rear of the vehicle. The vehicle was taken to south county dodge chrysler jeep ram (7127 s lindbergh blvd, st. Louis, mo 63125, (314) 487-1010) where it was diagnosed that the pinion nut needed to be replaced. The vehicle was repaired per the federal safety agency campaign number: 13v038000 (power train); however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 110,000. The VIN was not available.
This vehicle rear differential locked up unexpectedly while driving on 8/29/17 breaking the rear differential and driveline. Our shop pulled the cover off to inspect the damage to determine the repairs that would be needed. At that time we discovered that the vehicle had been under a recall or buyback since 2/2013. We were never notified of the recall and neither was the prior owner. The vehicle had been to a dodge dealer for service in 9/2013 and was not notified of a recall. It was also transferred at ca dmv over 1 year after the recall without any recall notification coming up. I have taken to dodge dealership who is refusing to fix the vehicle without charging me for the work. They state that they dont know if the recalled item caused the problem. Its very obvious to anyone that the problem of the pinion nut backing off caused this problem
The vehicle was parked in my drive way. I was in the house with the keys in my pocket. I instructed my children to get in the truck. As they climbed in, one child lost her balance and hit the gear shift. The gear shift interlock failed, allowing the vehicle to change gears from park to neutral. The truck then proceeded to roll down my driveway, with two of my kids in the cab, and my third child hanging on the door being drug across the ground. Fortunately, no one was injured, but my truck plowed through my ditch, destroyed my mailbox causing $7,800 damage to the truck. I contacted chrysler, who performed a special investigation. However, even though they concluded the gear shift interlock did indeed fail, they refused responsibility stating that "maintenance and repairs are the responsibility of the owner." I did not know that the shift interlock was failed. In fact, the engineer that did the investigation stated that it exhibited intermittent failure. So there was no way for me to know it was failed until I experienced a failure. After my truck rolled down the driveway, I realized something had failed. Furthermore, the owner's manual does not specify any recommended maintenance for the shift interlock. At the time of the incident, the vehicle was parked, but the parking brake was not set.....updated 06/21/17 *bf
While driving there was an extremely loud grinding noise coming from the rear end. I went to an auto shop and after assessing the issue, it was determined that the pinion was bad and there was a chunk of metal broke off in the rear differential. Repairs cost over 1600$.
Tl* the contact owns a 2009 dodge ram 1500. While driving 25 MPH, the rear of the vehicle seized without warning. The contact stated that the transfer case and drive line fractured when the failure occurred. The vehicle was taken to the local dealer (butte's mile high chrysler jeep dodge ram kia 3883 harrison avenue butte, mt 59701) where it was diagnosed that the pinion nut failed and needed to be replaced. The manufacturer was notified of the failure and informed the contact that they would repair the vehicle per the federal safety agency campaign number: 12v474000 (power train). The contact would be responsible for the other damaged parts. The vehicle was not repaired. The failure mileage was approximately 83,000. The VIN was not available.
Terrible vibration or shaking right at 70mph and up. Have complained about it to dealer from right after purchase. Recall on pinion nut has not fixed the problem. Pavement and tires make no difference. Dealer claims they cant drive it at 70 MPH. Or more.its illegal.
It seems that my truck is part of recall 13v‑038 but I have never been notified by fca.
I'm trying to get information about the buy back program.
Rear differential failure. Truck couldn't be driven at any high speed without shaking like it is going to fall apart. Loud roaring noise. Happens whenever you are driving on the street or highway.
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