Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train). The manufacturer and dealer were contacted and stated that the parts were not yet available for the repair. The vehicle was not repaired. The current mileage was 31,000.
2009 Dodge RAM 1500 transmission complaints
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Tl* the contact owns a 2009 dodge ram 1500. The contact stated that the federal safety agency campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The dealer advised that the part was not available. The manufacturer advised that they did not know when the part was going to become available. The contact did not experience the failure however he feels that he might cause a crash.
Safety recall n08/the federal safety agency 13v‑038 issued 2/13. Letter received that 'parts required to provide a permanent remedy for this condition are currently unavailable. Chrysler will contact you again by mail, witha follow up recall notice when remedy parts are available.' continued to call dealer and continuously told parts have not been recieved yet. In may 2013, had dealer confirm rear axle pinion nut was tight (they still did not have parts to fix recall). Have in writing that nut was tight and all was fine. Aug. 16, 2013, the nut fails and driveshaft snaps free (gears sheared off). Lost complete control of vehicle due to rear wheels locking. Luckily had just exited rt 80 on to side road. Dealer confirmed all due to pinion nut failure. Dealer ordered all new parts to rebuild truck. When asked if this will render the recall 'fixed' he says no. We still have to get the recall pinion nut fixed on the new part. But there is no fix!! So they are basically placing my family in a death trap again. Who is going to stop the blatant negligence at this point? Isn't this site for the protection of the people? Help us! This isn't a hot spilled cup of coffee. This is not a frivolous request.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that in march of 3103, he received notification of the federal safety agency campaign number: 13v038000 (power train ). The contact stated that he notified the dealer and they stated that the parts would be available until june 2013. The contact waited until june to have the vehicle repaired but the parts were still unavailable. The contact stated that he wanted to get the vehicle repaired and feels it was a safety issue with the replacement parts not being available. The contact had not experienced a failure. Updated 10/17/13
Referencing the federal safety agency campaign number: 13v038000. I received notice my truck is involved in this recall late april or early may 2013. The letter stated when parts were available I would be sent a follow up letter so that repairs could be made. I contacted marmies motors in great bend, ks 6/20/2013 and they stated the follow up letters had not been issued. It is now august 15, 2013 and I still have not received the follow up letter. This is entirely to long of time period and chrysler is making a mockery out of the federal safety agency not only in the delay of notifying owners about parts availability, but also their slow notification time of the original recall letter which according to your notice was to begin in march, 2013.
While driving down the freeway at 65mph I heard a whining sound. I reached my exit and there was a clunking sound and I immediately pulled over and turned the truck off. When I inspected the truck the drive line was on the ground disconnected from the rear axle. The gears were locked up and the truck could not move. Truck was towed to the dealership the next day. After 5 weeks there are still no replacement parts. They are repairing the truck and using stock replacement parts that contain the same defect that caused the failure. 8/15/13 the warranty center said the non-defective replacement parts are on national backorder.
This is the n08 recall of dodge trucks mfg without pinion nut adhesive.
Tl* the contact owns a 2009 dodge ram 1500. The contact referenced the federal safety agency campaign id number 13v038000 (power train) and stated that the part needed to complete the recall service remained unavailable. The manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. The contact had not experienced a failure. Updated 09/05/13
I have been waiting for about 6 months for chrysler to get new rear axle pinion nuts in. They sent me a recall that the defective nuts could cause an accident. Yet every time I call they can't even tell me when the new pinion nuts will be in. Are they waiting for an accident to happen. Is there any thing you can do to expedite this? The recall no is n08/the federal safety agency 13v‑038.
Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago but was unable to have the vehicle serviced because the parts needed were not available for the repair. The manufacturer was notified. The VIN was not available. The contact had not experienced a failure.
I received safety recall n08/the federal safety agency 13v‑038 approximately 4 months ago. To date, the manufacturer has not provided the dealer with the proper part (rear axle pinion nut) to correct the problem. I have been advised that failure of this part could cause a crash without warning.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that while driving approximately 35 MPH, a noise emitted from the rear end of the vehicle. In addition, whenever driving in reverse the rear axle would seize. In order to disengage the rear axle, the gear shifter was moved into neutral and then the four-wheel drive mechanism was engaged. The contact referenced the federal safety agency campaign id number 13v038000 (power train), however the remedy part was unavailable. The manufacturer was notified and they were unable to provide an expected date for the part. The approximate failure mileage was unavailable.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that she received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and the dealer informed her that the parts were not available. The manufacturer was notified. The contact had not experienced a failure. Updated 8/15/13
Rear diff started blowing fluid everywhere, wobbling and the seal went. Dodge charged me $$ to fix that. Pinion nut was not replaced because the haven't manufactured it. Dealership informed me my pinion nut was tightened to spec... Now july hits, my diff is whining really loud. Starts approx: 15mph worse at speeds around 45mph. When you reach 65/70mph there is a really loud whistling sound with the whine. Dodge still has no part made, spoke with dodge and I have to continue to replace parts and pay repair costs for a recall they have yet to address (except for the one letter they sent me for the recall). Dodge will send a rep to evaluate the safety of my vehicle (this was the answer given to me the first time and the second), needless to say no rep was there. Dodge doesn't want you to drive an "unsafe" vehicle, however they have yet to properly repair it.. My question is, how is the vehicle safe?
Tl* the contact owns a 2009 dodge ram1500. The contact stated that they received the federal safety agency recall campaign id number:13v038000(power train) in april and was told by the manufacturer in july that they did not have the parts available nor did have a time frame for when the parts would be available. The current mileage was 29,000.
Had issue with clunking noise from rear end approximately 1 year after purchasing vehicle. Took truck into the dealership and was told by the service advisor that the pinion nut was loose and the rear driveshaft could have separated at any time. It is now 3 years later and I am receiving a recall notice for this same rear axle pinion nut. I called the dealership to have it corrected and chrysler does not have the parts required to remedy a permanent fix. The safety recall form from chrysler also states that parts are not available to correct. I can't believe that this was not addressed way back in 2009 when it was supposedly corrected and that chrysler would let me drive a vehicle that had a known defect.
Tl* the contact owns a 2009 dodge ram. The contact stated that he received a recall notice for the federal safety agency campaign number 13v038000 (power train) several months ago and was informed by the dealer that the part was not available. The manufacturer was notified but they were unable to provide a date the parts would be available. There were no failures at this time. The VIN was unavailable.
Tl* the contact owns a 2009 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) and contact the dealer to schedule recall service. The dealer advised that the parts needed to complete the service were not yet available. The manufacturer was notified but was unable to provide an expected date for the parts to become available. The contact stated that the recall letter was received several months ago. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 1500. The contact stated that they received recall notice the federal safety agency campaign number: 13v038000 (power train) three months ago but was informed by the dealer that the parts were not available for the repair. The manufacturer was contacted who could not provide an arrival date for the part. The VIN was not available. The contact had not experienced a failure.
There has been a recall on my vehicle regarding the rear axle pinion nut potential failure. Notification #n08. I received notification several months back from chrysler stating I would be contacted by local dealer to schedule required repair. Having not received any other communication as of 6/17/13 regarding scheduling of repair I called dealer myself. I was told that the part (nut with locktite) has not been provided to dealers and they are equally frustrated with this issue as they are receiving several calls from other concerned owners. They send out a letter warning you of the potential danger if this nut does fail but do not resolve factory issue in timely matter. The factory will not reimburse an owner if repair is made by others. Any advice or assistance would be very appreciated. Thank you
Tl* the contact owns a 2009 dodge ram 1500. The contact received the federal safety agency campaign number recall 13v038000 (power train) several months ago. The failure was not experienced; however, the repair exceeded a reasonable time for repair. The manufacturer advised that the part was not available and they did not know when the part was going to be available. The current mileage was 13,126.
2009 dodge ram 1500. Consumer writes in regards to rear axle pinion nut recall notice. *smd the consumer was informed by the dealer and chrysler group, the parts were not available, and no specific time was given.
Received my safety recall 3 months ago. Issues could cause "crash without warning". Chrysler still doesn't have the parts to fix my vehicle.
Tl* the contact owns a 2009 dodge ram 1500. The contact received a recall notice for the federal safety agency campaign id number 13v038000 (power train). The contact stated that the parts were not available for the repair and was concerned about driving the vehicle. The manufacturer was made aware of the issue and could not provide an estimated time of arrival. The contact had not experienced a failure. The current mileage was 40,000.
Recall for the loose pinion nut and resulting differential lockup/ drive shaft breakage has still not been accomplished yet. 7 months after the initial recall. What is the federal safety agency doing about this. This is a safety issue that dodge is not taking care of. We need action on this before someone dies.
Driving on 390n in rochester n.y. At approx. 5pm heavy traffic .loud bang and rear tires locked up,, both granddaughters began to scream" whats happening". I had no clue. Looked to right to try to get out of traffic and saw what I thought was my driveshaft spit out from under r r tire.. We were lifted up in air at back of truck and I lost all propulsion, mind you my 5 and 6 year old are screaming as the other half of the drive shaft pounds on the pavement and bottom of truck .I still have no idea what is happening. Somehow and that's what I told the sheriff I got the truck which was now freewheeling off to the side of the road approx. 75-100 ft from my driveshaft that hit the bridge guardrail and stopped from hitting anyone in traffic. I collected myself ,calmed the girls whos big concern was now,, someone is going to smash us and called 911 and my daughter. Then I looked. My driveshaft was torn in two ,oil and parts were everywhere we should be dead but we are not honestly I have no clue how I got that truck over and stopped. Me and the girls pray every night for god to protect our family and angels road in that truck that day.the tow truck driver had to skid the truck up onto the flatbed it was seized so badly,, and my daughter came and safely got the girls off the busy highway and home. The help truck said he had never seen anything like it..the dodge dealership has been helpful but chrysler has been unhelpful to its dealer and myself with an indifference that discussed me. I hope you do something before someone dies!!!!
I am getting periodical noise from my rear axle. I am concerned with the recall for the rear axle pinion nut. I took my vehicle to the dealer today and was told no parts till sept @ 2013! This is a very dangerous issue and there are over 45 documented cases with injuries involved. This needs to be addressed immediately!!!!!!!!!!!
Tl* the contact owns a 2009 dodge ram 1500. The contact stated there was a recall associated with the federal safety agency campaign id number 12v474000 (power train). The vehicle was taken to an authorized dealer who stated that the part was unavailable and refused to inspect the vehicle for potential safety issues. The manufacturer was notified and they were unable to provide an estimated date for the a remedy part to become available. The contact had not experienced any failure at this time. ...updated 07-10-13 *bf updated 07/16/2013
Driving down the road 35 MPH rear differential locked up truck went into skid out of control driveshaft broke slid off road.
The rear axle pinion nut on your truck VIN:([xxx]) may have been built without an adhesive patch on the pinion nut threads. The lack of this adhesive patch could allow the rear axle pinion nut to loosen and/or the rear driveshaft to separate from the rear axle. A loose pinion nut could cause the rear axle to seize and a separated driveshaft could cause a loss of motive power. Either situation could cause a crash without warning. Safety recall n08/the federal safety agency 13v‑038 I called earnhardt dodge, located at 1300 s. Arizona ave, gilbert,az at 480‑926‑4000 and they said they can't repair the vehicle because dodge didn't sent them the parts and the repair manager said they don't know when they will get the parts. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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