The contact owns a 2010 RAM 1500. The contact stated while driving 35 MPH, the driveshaft detached from the sub-frame of the vehicle. The contact pulled over and the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the driveshaft needed to be replaced. There was no warning light illuminated. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 12V474000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure but provided no further assistance. The failure mileage was approximately 97,000.
2010 Dodge RAM 1500 transmission complaints
Page 2 of 9: complaints 11 to 40 of 229, newest first, as owners wrote them.
Truck broke down when driving city street normal conditions. Drive shaft fell off and broke in two. Related to safety recall n08 - rear axle pinion nut opened april 2013. Extensive damage done to truck, $13k or so in parts alone or more than truck value. Had my truck since june 2020, just now informing me they will not cover any damages caused by the safety recall issue (only the recall repairs which is minimal). Do I have any recourse with chrysler? Are they correct in their handling or do they owe me some kind of fair settlement payout since the damages are worth more than the truck value (trade in around $12k).
We have a 2010 dodge ram 1500 that was purchased used from a dealer on 8/15/19. Vin records indicate that recall work was performed in 2014 to secure the pinion nut. On 8/31/20, we were driving and heard a loud sound, our vehicle began to shake, fishtail and the rear end locked up causing us to come to a stop sideways across 2 lanes of traffic just missing hitting a pedistrian. The vehicle was towed to a mechanic whom after inspection stated there was no securement device in place which resulted in the pinion nut coming out causing our driveshaft to fall out and the rear end lock up.
On 8/31/20 while driving on a city street (shortly after exiting the highway) we heard a loud sound, our vehicle began to shake, fishtail and the rear end locked up causing us to come to a stop sideways across two lanes of traffic. We barely missed hitting a pedistrian. The driveshaft had fallen out. After a mechanic inspection for repairs, we were told the pinion nut came out which caused the drive shaft to fall out and the rear end to lock up.
Around the 115,000 mile mark the rear differential started to make a weird noise when I wasn't actively accelerating. When I was coasting I could tell something was wrong with the rear end of my vehicle. The transmission shop I brought it to confirmed the rear differential bearings have gone bad. At only 115,000 thousands miles I thought this was a manufacturer issue and a safety issue. Anywhere from 10pmh or faster the grinding noise can be heard.
Drove down the road and there was a humming sound from the rear end that progressively got louder then started to make a rattling shaking sound and leaking transmission fluid then when was driving down the road a loud bang and back wheels seized up completely which resulted in my swerving violently and ending up in a ditch. When I got out and looked the drive shaft was in the road. I had a tow truck tow it to my family's house where it still sits now but drive shaft is no where to be found. This all is found in recall n08
Tl* the contact owns a 2010 ram 1500. The contact stated that the vehicle failed to start after several attempts with several unknown warning lights illuminated. Additionally, on several occasions while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to columbus chrysler dodge jeep ram (2806 23rd st, columbus, ne 68601) where the vehicle was diagnosed with a defective engine switch. The manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was 122,000. *bf
Tl* the contact owns a 2010 ram 1500. While driving 65 MPH, the rear differential seized and independently slowed the vehicle down. The contact was able to get the vehicle off the road safely. Upon inspecting the vehicle, the contact noticed rear differential fluid on the ground and on the undercarriage of the vehicle. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. A local dealer was not contacted. The vehicle was included in the federal safety agency campaign number: 13v038000 (power train). The manufacturer was informed of the failure. The approximate failure mileage was 196,000.
Tl* the contact owns a 2010 ram 1500. While driving approximately 25 MPH, the driveshaft detached from the vehicle and caused the rear tire to stop spinning. The vehicle was towed to the contact's residence and was not able to be driven. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The contact mentioned that the vehicle was previously repaired per an unknown manufacturer recall for the same defect. The approximate failure mileage was 176,000.
Tl* the contact owns a 2010 ram 1500. After the contact replaced the brake rotors, he test drove the vehicle and a loud noise was heard. Also, there was a vibration from the rear of the vehicle. The contact drove the vehicle back to his residence and noticed that the driveshaft was detached. The vehicle was taken to don franklin somerset chrysler dodge jeep ram nissan (located at 1147 south highway 27, summerset, ky 42501, (606) 678-8178) where it was diagnosed that all the gears and bearings needed to be replaced. The contact stated the failure recurred twice. The manufacturer was notified of the failure and advised the contact to take the vehicle to a dealer. No further assistance was offered. The approximate failure mileage was 101,300.
After taking the truck through an automated car wash the transfer case shift motor engaged putting the transfer case in 4 low. This happened in a parking lot at low speed. If this malfunction happened on the highway it would likely have caused loss of control.
2010 dodge ram 1500 w/ gear shifter located on steering column was parked in a driveway when the gear shifter popped out of gear and began to roll. As a result, owner of vehicle suffered left ankle and thoracic fractures requiring hospitalization. Vehicle came to rest after crashing into a residential property.
When I started the truck monday morning and put it in drive, it went straight into fourth gear. I thought I had accidentally put it in manual mode, so I turned it off and restarted it. In the drive position it would only operate in fourth gear. After a little research I discovered its called limp mode and it seems like the culprit is the transmission shift solenoid, sometimes called the range sensor, part number 68353383ab. I had taken it to a transmission shop and they told me that?s what the culprit was, but if I was going to replace it I might as well rebuild the transmission...$2800. Not being able to afford this, (nor did I think it was needed), I called advanced auto who ordered a solenoid pack for me, but it was the wrong one, (4800171aa). That?s when I called chrysler jeep dodge off 295 in jacksonville florida. [xxx] give me the correct part number, let me know that it was a special order, and that they were only allowed to order five a week and it would take 5 to 7 days to come in. I said that seemed odd and asked if there was an issue. He said let me look, and that?s when he told me that they were fixing 640 of these a week nationwide, but there was no recall. How is that so? I was lucky in that my issue happened in/on my own driveway/street where I could back up and figure out a plan. But I have read where this is happening to people as they are out and about with no warning. Dangerous or not, over 33,000 repairs in a years time seems to be at recall level. The part from dodge is $460 plus about 7 gallons of transmission fluid and a transmission kit, so over $500 and a hot mess if you?re willing to tackle it yourself. Add 2-4 hours shop labor at $60-$100/hr plus shop supplies and most of your day or multiple days (either way) if you're not willing or able to make the repair. This doesn't seem right, please investigate. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
Driving 25 MPH. Rear differential locked up. Drive line separated from the pinion gear. Violently thrown into the steering column. The rear differential was beyond repair. A replacement diffenential had to be replaced. Expensive repair. Chrysler refused to reimburse for the repair. Said it was my fault for not knowing about the existing recall notice. I was never notified of any such recall until after the incident.
Broken manifold bolts causing ticking noise.
Tl* the contact owns a 2010 ram 1500. The contact stated that the part was not available within a reasonable time frame concerning the federal safety agency campaign number: 17v821000 (power train). Chrysler dodge jeep ram at sheridan motor (1812 coffeen ave, sheridan, wy 82801, (307) 763-5884) indicated that they were only receiving one part per week. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ram 1500. The contact received notification of the federal safety agency campaign numbers: 12v474000 (power train) and 17v821000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tri-lakes motors (180 state hwy f, branson, mo 65616, (417) 334-7543) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ram 1500. The contact stated that the rear differential failed. While driving 35 MPH, the contact felt a strong shake and a loud noise coming from the rear of the vehicle. The contact was able to coast the vehicle onto a safe area and discovered that the rear differential separated from the vehicle. The contact was able to drive the vehicle to a mechanic who diagnosed that there were metal shavings found in the rear differential. The contact also stated that the computer head unit that controlled the heating, radio, and defroster failed. As a result, the defroster did not operate and the heat only blew onto the floorboard. The contact took the vehicle to an unknown chrysler dealer for the computer head unit. The dealer inspected the vehicle and advised that the computer head unit needed to be replaced. The manufacturer was contacted. The manufacturer advised that there was a technical service bulletin for the rear differential failure and a recall was not issued for the failure. The vehicle was not repaired. The failure mileage was 109,000.
Tl* the contact owns a 2010 ram 1500. The contact stated that the recall notice for the federal safety agency campaign number: 17v821000 (power train) was received in january of 2018. After contacting the local dealer (chyrsler of winona, 121 huff st, winona, mn), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. *tt
Tl* the contact owns a 2010 ram 1500. While driving 25 MPH, the sound of something vibrating was heard coming from the vehicle. The contact mentioned that the rear wheels seized and the driveshaft fractured. The vehicle was taken to ron carter chrysler jeep dodge of league city (3535 gulf fwy, dickinson, tx 77539, (281) 206-0656) and the contact was informed that the vehicle was diagnosed for the same failure in 2005. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 132,000.
A pinion nut in the drivetrain failed during normal use while driving down a highway at 65 MPH, the main driveshaft separated from the truck and sheared half of the transfer case off. The driveshaft also destroyed the rear differential and damaged a large are of the under carriage. This but was under recall and an accredited dealership made the initial repair by replacing the transfer case and driveshaft. The rear differential was repaired. After the repairs were made the trucks drivetrain would not operate correctly and would try to shift itself into 4wd intermittently without the transfer case selector being moved. The dealership was unable to troubleshoot the problem for a number of weeks but finally discovered the transfer case motor was broken and that the initial repair should have included this part as it was obviously damaged in the incident but could not make the repair because it wasn't listed on the initial repair. Fca refused to replace the part and would not accept an appeal to have the case reviewed to include the new information as the area manager responsible for our claim closed it without allowing the new troubleshooting results to be considered.
Driving about 35 MPH and a whirring started in the rear end. Only happened when I was coasting, not when gas was applied or brakes. After about 15 minutes of driving and several stops the drive shaft fell off. I was coasting down hill on a two lane road as the noise got very loud. First there was a clunk and obviously something was dragging underneath, which I thought was the muffler. There was no where to stop on the road so continued to coast. Less than 5 seconds later another clunk and then it was quiet, piece had fallen off. I was able to pull to side of road but vehicle was inoperable. Estimate from dealership is to replace drive shaft and whole rear end assembly, $6200. Only explanation given was that a u-joint broke and fell off. Drive shaft falling out damaged whole rear end assembly.
Tl* the contact owns a 2010 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train); however, the parts to do the recall repair were not available. The dealer (sterling heights dodge chrysler jeep ram, 40111 van dyke ave, sterling heights, mi 48313, 586‑939‑3900) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Electrical issues have been prevalent since the date of purchase in 2013. Must be a short in the entire truck somewhere. My lights on the passenger mirror blink all the time while running and or opening the door. Hubs/cv axles have had to replace both driver and passenger side 3 times each now. This vehicle in not used and abused. I take care of it with regular maintenance. I have heard from others who own same year model and have seen online on forums others have had these issues also. This causes the cv, hubs, and rotors/brakes to be replaced.
Tl* the contact owns a 2010 ram 1500. The contact received notification of the federal safety agency campaign number: 17v821000 (power train). The contact called chuck patterson toyota at 530‑895‑1771 (located at 200 east ave, chico, ca 95926) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Eddy's chrysler dodge jeep ram (11028 w kellogg dr, wichita, ks 67209, (316) 773-2002) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 ram 1500. The contact stated that when the shifter was engaged, it intermittently jammed. The failure occurred without warning. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Larkmark south dodge chrysler jeep ram (7820 e 171st st, belton, mo) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was unknown. Parts distribution disconnect. **tr updated 10/31/18
While in reverse the truck makes a loud popping sound and it feels like the brake is grabbing the rotor. The caliper was changed and the issue persists. I was told by the local dodge dealership it could be the drive line rear-end pinion nut backing off the bolt that this is a common issue, either way there are numerous complaints and this should be recalled before someone is seriously injured or killed. This only occurs when backing up slowly with the brake pedal pressed.
Tl* the contact owns a 2010 ram 1500. The contact stated that the vehicle lost power several times without warning and stalled. The vehicle was towed to the dealer (twin rivers chrysler-jeep-dodge inc, 529 w court st, beatrice, ne 68310, (402) 228-3311) for diagnostic testing and repairs. The results of the diagnostic were not available. The manufacturer was not made aware of the failure. The contact was not aware that the vehicle was included in the federal safety agency campaign number: 17v821000 (power train). The failure mileage was not available.
Tl* the contact owns a 2010 ram 1500. The contact received notification of the federal safety agency campaign numbers: 17v821000 (power train) and 18v160000 (fuel system, gasoline). The contact called baxter chrysler dodge jeep ram lincoln at 402‑817‑7449 (located at 6601 telluride dr. A, lincoln, ne 68521) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
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