Tl* the contact owns a 2010 dodge ram 1500. The contact stated while driving 45 MPH, the drive shaft completely separated from the rear axle with no warning. The contact also mentioned that because of the failure, more damage occurred to the vehicle. The vehicle was taken to the dealer for diagnostic testing. The mechanic stated that the drive shaft had to be replaced. The vehicle was not repaired. The manufacturer was aware of the failure. The failure mileage was 58,000.
2010 Dodge RAM 1500 transmission complaints
Page 6 of 9: complaints 131 to 160 of 229, newest first, as owners wrote them.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated there was a recall associated the federal safety agency campaign id number 13v038000 (power train) but the part was unavailable. The manufacturer was notified and they were unable to provide an expected date for the part. The contact had not experienced any failures.
I purchased a 2010 dodge ram 1500(hemi) for the purpose of pulling a travel trailer after I retired. Approximately 4-5 months ago I received a "recall" due to a problem in assembly with the rear axle pinion nut being built without an adhesive patch on the pinion nut threads. I am now told I can not pull any type of trailer and that it may be many months before chrysler/dodge will have the parts to correct this problem. The dealer where I purchased the vehicle states that chrysler is not concerned with correcting this problem in a timely fashion. I contacted chrysler and received an answer that it will be months before the parts are available, "if then." due to this problem with the vehicle, my retirement travel plans have been put on hold, waiting on chrysler/dodge to correct the problem with the vehicle, which I bought in good faith from a dealer locally. This lack of concern by the dealership and chrysler/dodge is totally unacceptable. It is beyond comprehension why it should take "many months" to obtain an "adhesive patch" to correct their error in manufacturing this vehicle.
M34 recall - we brought the car to dealer april 2013 and they could not fix the recall yet (we have this documented - "as per tech not in effect yet"). On 8/31 we were on northern state parkway (eastbound) around 8pm when the car failed - very loud noise, loss of vehicle control, hit a curb and barely exited the parkway at route 110 exit. Vehicle could not move and realized the drive shaft came off and a passing car hit the drive shaft, several cars had to swerve around it, the car fluid leaking, etc. We had to call aaa and arrange a tow truck ($181.95 paid up front), arrange transportation for our 12 year old daughter who was in the car at the time of the incident and my wife and I were transported by the tow truck. This ordeal took 2 hours. We arranged for dealer to tow the car on 9/4 - smith haven chrysler jeep dodge, saint james, ny. The dealer has informed us that can repair the damage caused by the rear locking up and the drive shaft coming lose, but they do not have the part to fix the m34 recall. I opened case #23907979 with chrysler 9/5. I am getting conflicting information since chrysler representative informs me that the parts are available cbakm343aa, cbakm344aa, cbakm345aa, cbakm346aa but will "take a while" to get and that the dealer can only order/recieve one of the four parts at a time. This does not make sense to me. However, the smith haven dealer and the federal safety agency records (reference # 565888) indicate the parts to fix m34 are not available. Therefore, I am getting conflicting information regarding the ability to address the recall while the dealer is in the process of repairing the damages and returning the vehicle with the recall issue unaddressed and my family and I are facing a repeat of a potentially dangerous failure at any time in the future.
Rear axle pinion nut recall - known to cause accidents upon failure - 4 cases already. Manufacturer acknowledged the safety recall in january 2013 and sent out safety recall notices to all consumers that the recall affects. I have called the local dealerships numerous times regarding the recall and they simply say that the parts are not available. Nine months after the recall notice distribution I contacted dodge corporate to find out why the parts are not available and they state that dodge has failed to secure a vendor to supply the product. This concerns me a great deal that dodge puts the consumer in danger by not being responsible and making the repairs needed. This recalled part can cause a driver to lose control of their vehicle and injure themselves as well as others.
I was driving down a major interstate highway in a construction zone (down to 2 lanes, concrete barricades on either side) when I started hearing loud grinding noises coming from under my truck. I couldn't pull off the road because there was no shoulder and the nearest exit was at least a quarter mile ahead so I was driving toward the exit when there was a loud pop, lots of smoke, and my vehicle skidded to a stop. Nearby vehicles narrowly missed colliding with me due to the smoke and the sudden stop and the fact that my drive shaft had come flying out behind me. As it turns out the rear differential had completely locked up (due to n08 rear axle pinion nut issue) and the torque had popped my drive shaft completely loose and left a massive crack in my transfer case. I had been to my local dealership less than two weeks before the incident but they did not provide the necessary repairs because chrysler has still not made the correct parts available. Chryler has been aware of this issue for over a year but still does not have the correct parts available to remedy the problem, which results in catastrophic failure and loss of vehicle control at high speeds.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the federal safety agency campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The vehicle did not experience the failure however, the recall letter was received in may 2013. The dealer advised that the part was not available for repair. The vehicle was not repaired. ....updated 10-21-13 *bf the consumer stated after seven months, the parts were still not available. Update 10/23/13
We received a re-call (n08/the federal safety agency 13v‑038) on our 2010 dodge ram 1500 truck several months ago. Every time I call to check the status, I am told that there is still no remedy for the situation and a follow-up re-call notice will be sent when a remedy is available. This is the rear axle pinion nut and I won't go into detail as to what is says could happen as I am sure you are well aware already. I believe that if customers had to be given a safer vehicle to drive while awaiting repairs for the ones they are paying for that a remedy would probably come a lot quicker. I actually believe that dealers should be made to provide alternate transportation at no cost to the consumer. I cannot fathom it taking this long to remedy this situation knowing the damage it could cause. Something really should be done about the length of time this is taking. Thank you for your time. I would appreciate any positive feedback on this.
Received safety recall n08/the federal safety agency 13v‑038 in early spring 2013. Parts were not available and the promised follow-up recall has yet to be received. The recall indicates failure could result in a crash putting my family at constant risk. This is entirely too long and indicates chryslers apathy towards their consumers and their safety, regardless of the rhetoric in their safety recall notices.
I owns a 2010 dodge ram 1500. I have attempted to have the vehicle repaired under the federal safety agency campaign number: 13v038000 (power train) but was informed that the parts were not available and that he would be contacted when the parts were to become available. I feel that since the failure was reported in february of 2013, there should have been a remedy available. The recall stated that the expected date to begin servicing vehicles was during may of 2013 and it is currently late august of 2013. The current mileage is 24,000 and I am uncomfortable driving the vehicle for any distance, but will be forced to take it cross country in the near future. I have called chrysler repeatedly and have been told it's a parts supplier problem, they are changing suppliers, it will now be 3-4 weeks....one excuse after another. Yesterday I called again and was advised to take the truck to a dealer and have them check the pinion nut to see if it was loose. I did so, it was not loose, and I was told "it should be ok" for the trip, but no guarantee. This is rotten way to do business. There is no failure yet.
Notified of the recall about 2 months ago. Called expressway dodge, they said there wasn't one. The first of july 2013 received formal notice in mail. Called expressway dodge to find out if the part was in stock, if so to set up an appointment. Iheld on the line for the stock clerck to check for the part, he came back and said yes they had the part, I made an appointment and took my truck to have it checked. No part, they didn't even offer to inspect my truck to see if it needed the said part. Very dissapointed
While traveling down a 2 lane paved road at approx. 55 MPH, a humming sound could be heard from under the vehicle upon releasing the accelerator. The hum increased in intensity very quickly, resulting in a large bang and near loss of control less than 1 minute after first hearing the sound. I would later learn that the rear-axle pinion nut had detached, resulting in the rear wheels locking and having the side-effect of dropping the driveshaft onto the ground. I had just gotten off of the highway a few minutes before, and if this had happened 1 minute sooner or 1 minute later, I would have most certainly lost control at higher speeds and other vehicles would have been involved, or in the case of happening 1 minute later I would have re-entered a dense high-speed traffic area and the chances of involving other vehicles would have risen significantly. Fortunately, for that brief stretch of road, I was the only vehicle within a few hundred yards, granting me the ability to regain control and get off the road at a safe turn-off, that happened to be the only turn-off in the area. To sum up my experiences, if this event had occurred at any other location during my commute, it would have turned out much worse, and it just so happened that this was the perfect spot as I did not hit any other vehicles and was able to pull off the road safely. It turns out that there is a recall for this exact component, but I had not been informed by mail or by my local dealer when I asked them about any open recalls barely a month before when periodic maintenance was performed. They did not show anything in their system and my vehicle remained 'officially roadworthy' until this incident. This is distressing, as my wife could have been driving or I could have had passengers.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign id number: 13v03800 (power train). The contact contacted the dealer and was advised that the part needed for the repair was unavailable and there was no time frame given for when the part would become available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v038000 (power train) but he was informed that the parts were not available and that he would be contacted when the parts were to become available. The contact felt that since the failure was reported in february of 2013, there should have been a remedy available. The recall stated that the expected date to begin servicing vehicles was during may of 2013 and it was currently mid august of 2013. The contact had not experienced a failure. The current mileage was 34,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v038000 (power train) but was informed that the parts were not available and a second notice would be sent once available. The contact felt that since the failure was reported in february of 2013 and the recall stated it was expected to begin during may of 2013, there should have been parts available in august of 2013. The contact had not experienced a failure. The current mileage was 60,000. .... Updated 10-17-13
2010 dodge ram truck. Consumer writes in regards to vehicle rear wheel issues. *smd the consumer stated he was towing a small u-haul trailer when the drive shaft disconnected from the rear differential and caused the rear wheels to lock up, and the vehicle came to a screeching halt. The consumer referenced recall # 12v474000. Updated 10/22/13
Tl* the contact owns a 2010 dodge ram. The contact stated that after receiving notification of the federal safety agency campaign I.d. Number 13v038000 (power train) the contact called the dealer. The dealer stated they did not have parts available to remedy the recall. Two month after receiving the recall notification, the manufacturer still did not have the parts to remedy the recall. The contact had not experienced a failure.
Tl* the contact owns 2010 dodge ram 1500. The contact stated that she received notification of the federal safety agency campaign number 13v038000 (power train) six months ago and was informed by the dealer as well as the manufacturer that the parts were not available. The contact had not experienced a failure. Updated 10/17/13
2010 dodge ram 1500. Consumer writes in regards to rear axle pinion nut recall notice. *smd the consumer stated when he called his local dealer regarding the recall, he was informed the parts were not available. The consumer stated it has been five months, and no one can give him a definitive answer as to when the parts would be available.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) in the mail several months ago and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was not notified. The contact had not experienced a failure.
I can not understand why it is taking so long to get this recall fixed on my truck. I have been calling every since they mailed it to me. I am always told so sorry we are still trying to get the parts shipped out to the dealers. Oh we do not know what is taking so long, oh yes we will call you when the parts are ready. Well this recall has been going on for quite some time now and I do not understand why they are so far behind. It says my rear axil can freeze up and cause a major accident...so if this is true then why do they not have the parts after this long? There has been no problem with the truck yet but then I do not drive it very far since it may lock up the rear end and cause me or my family to be hurt...along with someone else in their car!!!! I call my local dealer and I get the same crap for an answer.....
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign id number: 13v038000 (power train) several months ago and was informed by the manufacturer that the parts were not available to complete the recall service. The contact had not experienced a failure. The VIN was unavailable.
Transmission failure at 38000 miles, dealer unwilling to repair, the problem was reported at 20k miles imminent bearing failure in the transmission, now truck is barely operable.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) several months ago and stated that the dealer informed him that the parts were not available. The manufacturer was not notified. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated there was a recall associated with the federal safety agency campaign id number 13v038000 (power train) and the part was unavailable. The manufacturer was notified and they were unable to provide an expected date that the part would be available. There are no failures at this time.
I was driving when the pinion nut on the rear differential came loose allowing the pinion gear to seize the differential and shear the drive shaft from the differential.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the time expected to have the vehicle service per the federal safety agency campaign id number: 13v038000(power train) had exceeded a reasonable time frame. The manufacturer was contacted and stated that there was not a guaranteed time frame for when the recall service would actually begin. In addition, the manufacturer advised the contact that the vehicle should be parked and not driven until the recall service could be performed. The contact had not experienced a failure.
The vehicle started making a grinding sound, then started jerking right before it abruptly came to a complete stop. Upon getting out of the vehicle to see what had happened, the rear drive shaft was disconnected from the truck and hanging down on the road. We then tried to put the vehicle in neutral and push it off of the main road we were on to a safer side road. The truck was completely locked up and would not move forward or backwards. Upon researching the problem, it has came to my attention that this is part of the safety recall that has been issued by dodge.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the vehicle was included in the recall under the federal safety agency campaign number: 13v038000 (power train). The dealer was contacted and stated that the part for repair was not available. The contact stated that while driving approximately 55 MPH, he heard a whining sound coming from the rear of the vehicle. The manufacturer was made aware of the failure. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 23,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact received recall notice the federal safety agency campaign number: 13v038000 (power train) in the mail several months ago but the dealer stated that the parts were not available. The manufacturer was notified of the issue. The contact had not experienced a failure.
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