Tl* the contact owns a 2010 dodge ram 1500. The contact stated that while driving approximately 40 MPH, the vehicle abnormally pulled to the right. As a result, the contact crashed into a tree. The contact sustained injuries to the back and neck. A police report was not filed. The vehicle was destroyed. The contact had also received notification of the federal safety agency campaign number: 13v038000 (power train) but had not taken the vehicle to the dealer for repairs. The manufacturer was not made aware of the problem. The approximate failure mileage was 175,000.
2010 Dodge RAM 1500 transmission complaints
Page 5 of 9: complaints 101 to 130 of 229, newest first, as owners wrote them.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the part needed to complete the federal safety agency campaign id number 12v474000 (power train) was unavailable. The manufacturer was notified of the problem. The contact had not experienced a failure.
I received a pinion nut recall notice in about january of 2013. As of now both dealerships that I have contacted multiple times are unable to address this issue. Their reason is that parts are not available to fix this recall. It has been about a year since the first notice. This is unacceptable.
I have been waiting over 7 months for a recall fix on the rear axle pinion nut. I am being told repeatedly that the parts are unavailable.
On december 26 I was driving on the highway at about 55 mpg when I heard a loud noise and just after that my back wheels locked up leaving me stick in the middle of the highway at this time I also was pulling a car trailer witch made it a lot more dangerous as a man driving a truck stopped to help us get out of the road a man driving a honda ran in to the back of the trailer wile I was under the truck tying a strap to pull it out of the way so now we had an accident on our hands. After looking up the truck I found out there was a recall for this part so I called the local dodge dealer and they said they would not help me because I had purchased the truck in mexico witch sounds like bull to me can u guys help me get my recall on my truck and get it fixed.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that she received notification of the federal safety agency campaign number: 12v474000 (power train ) in september 2012. The contact stated that she contacted the dealer on numerous occasions to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was not notified. The contact did not experience the failure.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that while driving 5 MPH, the vehicle failed to respond to acceleration attempts without warning. In addition, smoke was seen coming from under the hood area. The contact later discovered that the engine had caught on fire. The manufacturer was made aware of the failure. The vehicle was not inspected to determine the cause of the failure nor was it repaired. The failure mileage was 62,000.
I've received numerous recalls about the rear axle pinion nut. I've contacted 3 different dealerships in the area and either the part still isn't available or they just won't return my calls. I have not had an issue yet with the truck and I hope I never do since dodge won't call me back. This is very frustrating!! Apparently, this product failed at some point and now I can't get the part replaced.
We have received your complaint. Thank you for filing a complaint with the federal trade commission. Based on the information you have given us, we recommend that you take the following steps, if you have not already. Step: 1 you may find useful information on our consumer protection website. Step: 2 if you have done the above steps and have any additional questions or any additional information you would like to add to your file, please call 877‑382‑4357 to speak with a counselor. When you call, please have this reference number:[xxx]to help us quickly retrieve your information. You might also like here are some additional links that will provide some useful information. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train). The dealer was contacted and stated that the part was not available for the repair. The contact had not experienced a failure. The vehicle was not repaired. The current mileage was 35,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train). The manufacturer and the dealer were contacted and stated that the part was not available for repair. The contact stated that while stopped he noticed that the axle would not turn forward. The failure recurred intermittently. The VIN was not available. The approximate failure mileage was 130,000.
Tl* the contact owns a 2010 dodge ram 1500. While driving 35 MPH, the vehicle began to shutter in the rear. The vehicle was towed to the dealer. The failure was not inspected nor was the failure diagnosed. The vehicle was previously remedied for the federal safety agency recall campaign number: 13v038000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 31,600. Updated 06/27/14*lj 09/18/2017
Received safety recall m34 the federal safety agency 12v‑474 months ago and still not repaired. Dealer says they don't have parts and will notify me when they are available. Date of recall was january 2013. It appears to me that chrysler has no intention of making the repair as it has had more than adequate time to acquire the parts. Is no one following up to insure the recall requirements are fulfilled or are we waiting for a major injury to occur when this part fails? Is everyone experiencing this problem or is a local issue. Any assistance is appreciated.
2010 dodge ram 1500. Consumer writes in regards to rear axle pinion nut recall notice and unsatisfactory customer service at dealership. *smd the consumer was also informed the parts were not available. When the consumer called back three months later, he was told, there was nothing that could be done with regards to repairing the vehicle until he returned from oversees.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number 13v038000 (power train) however, the contact was unable to have the vehicle repaired under the recall because the part was unavailable. The dealer was notified and could not provide an expected date for the remedy part to become available. The manufacturer was not notified of the problem. There are no failures at this time.
2010 dodge ram 1500. Consumer writes in regards to rear axle pinion nut recall notice. *smd the consumer stated he has been waiting five months, for the parts to arrive. Recall # 13v038000
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) and notified the dealer to have the remedy performed however, he was made aware that the part was not available. The manufacturer was also notified. The vehicle was not serviced per the recall. The contact had not experienced a failure. The current mileage was 46,800.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that while driving 55 MPH, a banging noise was heard from the rear of the vehicle. The contact later discovered that the drive shaft became detached and the transmission was torn apart. The contact also mentioned that he had previously received notification of the federal safety agency campaign number: 13v038000 (power train) and stated that the parts were not available for the vehicle to be repaired. The vehicle was towed to the dealer and was sitting on the lot. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 42,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the vehicle was included in the federal safety agency campaign number: 13v038000 (power train). The dealer was made aware of the recall notice and stated that the part was not available for repair. The manufacturer was contacted and stated that the recall would not be performed because the part was not being manufactured. The vehicle was not repaired. The contact had not experienced a failure. The VIN was not available. The current mileage was 27,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign number: 12v474000 (power train). The contact attempted to have the vehicle repaired in 2012 but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that while driving 40 MPH, the rear of the vehicle lifted from the ground and dropped. The vehicle was towed to the dealer where the failure was located at the rear differential bolt, which had become separated from the drive shaft. In addition, the transfer case was also damaged. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 44,036.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign number: 13v038000 (power train) however, the parts were not available. The contact mentioned that he received the notification over 10 months ago and still was unable to have the vehicle repaired due to unavailability of the necessary parts. The contact had not experienced a failure. Updated 11/12/13
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the parts needed for service under the federal safety agency campaign number 13v038000 (power train) were not available. The manufacturer advised the contact that the part was not available and they did not know when the part would become available. The contact did not experience a failure. The recall letter was received march 2013.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that she received notification of the federal safety agency campaign number: 13v038000 (power train ) in april of 2013. The contact attempted to get the vehicle repaired on several occasions but the dealer stated that the pars were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
We were going 70 MPH, in the left lane passing a semi-truck, towing our boat in traffic when we heard a loud noise & started seeing parts coming out from underneath our vehicle. The vehicle became uncontrollable, but between the two of us, we were able to get to the right side of the road, but still blocking traffic in the right lane. A park ranger came behind us, put on his flashers to warn traffic behind us & an incident response truck also came. They were able to pull us about a half block to a spot in the road where we were no longer blocking traffic. A tow truck came & took us 50 miles to ellensburg, wa where our truck was repaired under warranty at university auto center. We had received a safety recall notice (n08/the federal safety agency 13v‑038) several months prior to the incident, but with every service at our local dodge dealer we were told that the parts were not yet available & not to worry that no problems had occurred yet. We were without our vehicle for 15 days. It has been repaired, but we are nervous about driving it. We have been told by several that the outcome could have been way more serious including fatal if we were not towing our boat. The weight of the boat held us down. We are faithful dodge customers, so will be contacting them direct to relay all of this information to them in our words. It was a very scary experience & we feel that the chrysler corporation needs to compensate us. In august while driving on the freeway, pulling a boat, the gears started falling from the rear end and the consumer was all over the highway, as a result of the recall not being performed. All four wheels locked up due to the dribbling breaking the transfer case. The consumer has since purchased another vehicle. Updated 12/11/13
Driving on freeway truck started making a humming noise was going 65mph, heard loud bang lost power , luckily could pull to the right shoulder between medium and freeway and access road. Looked underneath truck and noticed oil leak underneath differential and gear shaft. Gear shaft was not attached to powertrain. Called my local dealer he gave me the 1800 number for roadside assistance, instructed me to tell the wrecker to take truck to dealer. Since it was late left truck at dealer
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that the federal safety agency campaign number 13v038000 (power train) had exceeded a reasonable time for repair. The manufacturer advised the contact the part was not available and they did not know when the part would become available. The contact did not experience a failure. The recall letter was received december 2012. The approximate failure mileage was 32,000 and the current mileage was 41,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train) in the mail and stated that the dealer informed him that the parts were not available for the repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2010 dodge ram 1500. The contact stated that he received notification of the federal safety agency campaign number: 12v474000 (power train). The contact was informed that the parts were unavailable. The vehicle was not inspected or repaired. The manufacturer was not notified. The failure mileage was 35,000.
Tl* the contact owns a 2010 dodge ram 1500. The contact received notification of the federal safety agency campaign number: 13v038000 (power train). The contact was informed that the parts were unavailable. The vehicle was not inspected or repaired. The manufacture was made aware of the issue. The contact had not experienced a failure. Updated 10/17/13*lj the consumer stated the vehicle has no power going up a bridge or going in reverse. There is a clicking sound.
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