While having other recalls fixed it was discovered that the steering box was leaking and making noise while turning. The repair shop stated that there was no recall and that there were no repair parts available. The steering could fail anytime. Chrysler /dodge should be fixing this issue as I have found that it is a problem that they know about. Vehicle has 80,000. Miles on it.
2009 Dodge RAM 2500 steering complaints
Page 2 of 6: complaints 11 to 40 of 155, newest first, as owners wrote them.
Tl* the contact owns a 2009 dodge ram 2500. While driving 60 MPH, the contact lost control of the vehicle as it veered in both directions. As a result, the vehicle rolled over into a ditch and crashed into a pipe fence and a tree before coming to a complete stop. The air bags failed to deploy. The contact sustained minor cuts and bruises, which required medical attention. Police report was filed. The vehicle was towed from the crash scene to a tow yard, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Went to take the buyback . Went to a local dodge dealer and they offered to buy my vehicle for $16,000. This was just to buy it to resell. They said the value was $18,750 but they were buying it to resell and had nothing to do with the buyback. Told me to contact fca. Contacted fca and they said they would buy it back for $11,000. That would be all the would give me for it. I have the papers from the local dealer who made the offer. I believe this to be a unfair resale offer plus an additional 10% that the offer was suppose to be.
Tl* the contact owns a 2009 dodge ram 2500. While reversing, the tie rod fractured. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. The VIN was not available. Updated 12/03/15*lj updated 4/13/18*jb; manufacturer was made aware of failure in 2012, they did not have parts to fix it. Updated 10/11/18
Tl* the contact owns a 2009 dodge ram 2500. While driving various speeds, the vehicle failed to stay in position. The contact had to steer the vehicle in excess in order to keep the vehicle in position. In addition, a few months later while driving at 60 MPH, the steering wheel began to move independently in both directions and the contact lost control of the vehicle. As a result, the contact crashed into a divider and the air bags failed to deploy. The contact and front passenger sustained minor cuts and bruises that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 15v313000 (air bags). The failure mileage was 82,000.
Tl* the contact owns a 2009 dodge ram 2500. While driving at any speed over a crevice or pothole, the steering wheel and vehicle vibrated uncontrollably. In addition, all four tires would lose contact with the road surface without warning. The vehicle was pulled over to the side of the road. The failure recurred numerous times. The vehicle was taken to a mechanic who updated the drag link, but the failure recurred. The manufacturer was notified of the issue. The approximate failure mileage was 36,000.
Contacted chrystler online about recall buyback of truck, was told would be forwarded to another department, that the truck was on an n49 recall and an r25 airbag recall. Was told over 2 weeks ago ( aug 15th)somone would get in touch with me right away thru email. She told me she knew they would have the air bag fix buy november or december. Got in touch with 2 close dealers and they seemed to just wish me luck with the truck and buy back? I have not received any email or info on what is going on. Thanks
Letter from senator grassley on behalf of constituent re 2009 dodge ram 2500 issues. *smd the consumer stated the left outer tie rod broke.
The vehical was being reapired at a dealer and it has been in 3 times to 3 diffent dealers to fix a check gauge light and they have not been able to reapir it. I also boguht in for the tie rod recall inspection and was told the vehical did not have a defective part. I dont belive them since they have not been a honest dealer. The truck is part of the main recall but I was told though dodge that its not being covered because they fixed the truck which I dont believe happened. I dont feel safe driving the truck with all the issues with dodge. I also just had the turbo replaced and now im getting desiel fumes coming into the truck. Dodge is not willing and will not work with me to get these issues resloved.
Tl* the contact owns a 2009 dodge ram 2500. While driving at approximately 65 MPH, the vehicle lost power steering and vibrated. The contact stated that this was a recurring failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. Updated 09/18/15*lj the consumer stated when he hit a pot hole or dip in the road, the steering wheel would shake violently, along with the entire truck. The consumer stated he had no control over the vehicle. Updated 09/22/15*jb....updated 10-27-15 *bf the consumer stated he replaced the ball joints, shocks and steering dampener. It remedied the problem some, but he could still feel a light shimmy in the steering wheel which progressed for several months. The consumer wanted to participate in the buy back program. Updated 01/05/16. *jb the consumer stated the manufacturer would not buy the vehicle back at the kelly blue book value. *js
Tl* the contact owns a 2013 (na) dodge ram 2500. While driving the vehicle approximately 65 MPH on rough road conditions, it shook violently. The dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The failure mileage was approximately 33,200.
We noticed for the past month that our tires were wearing on the outside of both front tires. We took the truck to 3 different les schwab tire businesses (weiser, idaho, emmett, idaho and ontario, oregon) and all 3 businesses told us that there was nothing wrong with the tires. Driving at 25 MPH last month, (july 8, 2015), we encountered a steering problem. The truck was wanting to turn at it's leisure while pointing in a straight direction. The steering was sloppy, would not self center, would drift to the left and right and not correct. Approximately 15 minutes after this happened, we had a blow out on the passenger front. What was left of the tire and the driver's side was completely worn and "rough" looking. There was no way to change the tire as the wheel itself was "bowed" in. We had it towed to steve's hometown motors in weiser, idaho and they couldn't tell us what happened, but that the whole front end parts needed to be replaced, I.e., $2871.98 in parts and labor. They could not tell us what happened or why we needed these parts. They found that the adjuster bar was loose and all the front end needed all new parts. We did take it in for all the "recalls" on the front end and now fiat/chrysler is offering to "buy back" these vehicles that weren't fixed. Our question is, can we be reimbursed for these repair costs due to these "faulty front end steering repair recalls". We believe that we are one of the customers that had the recalls done, but either incorrectly or with faulty recall parts.......updated 09/22/15 *bf updated 12/12/2017
Tl* the contact owned a 2012 (na) dodge ram 2500. The contact stated that while driving approximately 30 MPH, the contact depressed the brake pedal and the vehicle independently veered to the left. As a result, the vehicle crashed into the rear of the preceding vehicle. The contact sustained bruises on his leg, which required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure multiple times. The approximate failure mileage was 25,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 13v529000 (steering) and 15v313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. In addition, the contact stated that the front steering linkage failed and needed to be replaced. The vehicle was repaired. No further details on the failure were available. The failure mileage was unknown.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified of the unavailability of the part. The contact had not experienced a failure. ...updated 09/22/15 *bf the consumer received a recall notice, regarding the tie rod. However, the dealer stated the parts were not available. The consumer stated the tie rod eventually broke as he was pulling into a parking lot and damaged the driver's side tire. Updated 10/01/15
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated the while driving the vehicle at any speed, the power steering failed without warning. The vehicle was taken to dealer for diagnostic testing. The dealer stated the contacts vehicle was affected by the federal safety agency campaign number: 13v529000 (steering), the federal safety agency campaign number: 11v350000 (steering) and the federal safety agency campaign number: 09v005000 (steering) and would need to be serviced. The vehicle was serviced for all outstanding recalls. However, the failure persisted. Every time the failure occurred, the vehicle was diagnosed and repaired at the dealer for a tie rod failure. The failure mileage was approximately 70,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
Tl* the contact owns a 2009 dodge ram 2500. While driving approximately 20 MPH, the front driver side tie rod ball stud fractured. The vehicle could not be driven and was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.
I received a notice of safety recall in november or december 2013 and was informed I needed to call the dealership beginning january 6, 2014. It is now november 5, 2014 and I am just now having the repair done. As a result of this extreme delay I was unable to use my truck to tow my boat out of storage and thus incurred a $750.00 charge. I contacted the dealership numerous times over the past year and was informed each time they would call me for an appointment which never happened. I had one appointment cancelled because they had run out of replacement parts. I am due reimbursement of the storage charge of $750.00 because I was unable to tow my boat out of storage. I can send the receipt for the storage charge and the work order when the tie rod was replaced for documentation of this outlandish situation.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.
I received a "safety recall" concerning the left front tie rod (ball joint) mid december 2013. As of date 09/26/2014 and approximately 10,000 miles later the recall has not been done. The dealer claims there are no parts available.........8 months????? "safety recall"?????? "steering could fail"?????? No available parts??????? Come on.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The contact went to the dealer on several occasions and was informed that the part was not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering). The contact went to the dealer on several occasions and was informed that the part was not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2009 dodge ram 2500. Consumer writes in regards to left tie rod ball stud recall notices. *smd the consumer contacted two dealers, and they both informed him, the parts were not available. Recall# 13v529000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering). The dealer could not repair the vehicle for eight months because the parts were not available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering). The dealer was contacted numerous times and was informed the parts were not available. The vehicle was taken to the dealer to be inspected. The technician verified that the vehicle needed the replacement and was put on the waiting list. The manufacturer was not contacted. The contact had not experienced a failure. Updated 10/09/14*lj the consumer stated the problem was fixed. Updated 10/30/14
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the parts for the repair were not available. The contact believed that the manufacturer had exceeded the reasonable amount of time to provide the recall repair. The contact had not experienced a failure. Updated 10/02/14*lj the consumer stated that the issue has been resolved. Updated 3/9/2015
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