Tl* the contact owns a 2009 dodge ram 2500. While making a turn at 10 MPH, the steering became wobbly and the contact heard an abnormal squeaking noise. The failure occurred several times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 49,000.
2009 Dodge RAM 2500 steering complaints
Page 3 of 6: complaints 41 to 70 of 155, newest first, as owners wrote them.
2009 dodge ram 2500. Consumer writes in regards to unable to schedule service at dealership to complete tie rod recall notice, due to lack of parts.
This vehicle received a recall alert 12/20/2013. This vehicle has been on the list at the dealership since feb. 2014 to have the needed repairs. According to the dealer, there is a long waiting list for the part and I haven't been called as of august 20, 2014. The dealership is flower motors, montrose, co. I don't understand why the parts are not available to fix this problem. I have to use this truck everyday and I'm concerned I may be in an accident. What advice can you offer? When can I expect to have this problem repaired?
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notification for the federal safety agency campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification of recall the federal safety agency campaign id number: 13v529000 (steering). The contact stated that the part needed to service the vehicle under the recall was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign number: 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) however, the part was not available to perform the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/2/14*cn the steering linkage was replaced. Updated 11/18/14
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification for the federal safety agency campaign number: 13v529000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer informed the contact that the recall parts were on back order.
Tl* the contact owns a 2009 dodge ram 2500. The contact received the federal safety agency campaign id number: 13v529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/15/14
Tl* the contact owns a 2009 dodge ram 2500. The contact received the notification for the federal safety agency campaign id number: 13v529000 (steering). The contact stated that she had contacted the dealer and the manufacturer numerous times and there was no date available for when the parts will be available for the repairs. The contact felt that the repair exceeded a reasonable amount of time. The contact did not experience a failure. The manufacturer was not made aware of the issue.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and stated that the part to do the repair was unavailable. The manufacturer was made aware of the issue. The contact did not experience a failure. The VIN was not available.
Tl* the contact owns a 2009 dodge ram 2500. While driving various speeds, the vehicle shook intermittently. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering); however, the dealer stated that the parts were unavailable. The manufacturer was not notified. The failure mileage was 99,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v528000 (steering), but the parts were unavailable. Neither the dealer nor the manufacturer could provide an estimated date as to when the parts would arrive. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that while pulling out of the driveway, the vehicle made a loud noise. After inspecting the vehicle, the contact noticed that the driver front tire was detached. The vehicle was towed to the dealer where the tie rod was replaced two years ago. The contact received notification for recall the federal safety agency campaign number 13v529000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The approximate failure mileage was 75,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign number 13v529000 (steering) and stated that the part to do the repairs was unavailable. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 10/7/14*cn updated 3/11/15
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering). The dealer and the manufacturer were contacted numerous times and they were not able to specify when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. Contact had not experienced a failure. Updated 10/02/14*lj updated 03/2/2015
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for recall the federal safety agency campaign number: 13v529000 (steering). The dealer and the manufacturer were contacted numerous times and they have no idea when the parts would be available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure. Updated 9/18/14*cn the consumer stated after almost 10 months from original notice, the parts arrived. However, no appointment has been made. Updated 1002/14
Chrysler issued a safety recall for a possible left tie rod ball stud failure. The recall notice says to call for an appointment so the parts can be ordered prior to the appointment. When I arrived for my appointment I was told that chrysler only sends them only one part per month, and they have hundreds of recalls. When I asked if it was safe to drive, their answer was , it should be. I have not heard from them since. That was 2 months ago. I feel some action needs to be taken against chrysler to see that the parts are made available to the dealerships. This is for recall notice # n49 / the federal safety agency 13v‑529.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification of the federal safety agency campaign id number: 13v528000(steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer stated that parts were not available. The contact had not experienced a failure. The manufacturer was not notified of the issue.
I had received a recall letter from chrysler (n49 / the federal safety agency 13v‑529) back in january and I had contacted my dealership (carl burger's dodge in la mesa, ca 91942) shortly after receiving the letter. I was told that my name was added to a list and that they would contact me after the parts had arrived to replace the left tie rod ball stud on my truck. In may, I sent the dealership an email requesting an approximation for the recall work to be performed. I outlined an upcoming trip that I needed to drive my truck on and I never got a response. I called the dealership in june and was told that my name was still on the list but that I am number 147 and that chrysler was only shipping them (1) tie rod per week. I have an out of state trip planned for the end of august and I have serious concerns due to some clunking that I am feeling in the steering wheel that this tie rod could possibly fail. Last week I received the same recall letter from chrysler. I am not sure what more I can do? Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Important saftey recall n49/the federal safety agency 13v‑529: the left tie rod ball stud on the truck may fracture under certain driving conditions. This could cause a loss of directional control and/or crash without warning. The 2500 dodge ram was purchase to tow a 27foot rv. This is its primary purpose. Since I received the recall notice (jan 2014), I've contacted folsom dodge (folsom, ca) each month. I am told that they do not have the parts to make the repairs, and that there are over 100 trucks ahead of my truck. Folsom dodge will call me, but I have not received a call back from them. I have called on the following dates: jan 27, 2014; feb 21, 2014; mar 21, 2014; apr 25, 2014; may 23, 2014; jun 20, 2014; and jul 7, 2014. I am call every two weeks. This is now "camping" season. This repair must be made as soon as possible. It's been over 7 months and still no parts????? Really!!!!! Each time we take the rv out, we are risking our lives unnecessarily. This is unacceptable.
Tl* the contact owns a 2009 dodge ram 2500. The contact received the federal safety agency campaign id number: 13v529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/16/14
Tl* the contact owns a 2009 dodge ram 2500. The contact received the federal safety agency campaign id number: 13v529000 (steering) however, the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Received first n49 notice and brought vehicle in for 60k service and recall repair on 1-15-14. Recall repair not able to be completed. Multiple calls to dealer and 2 more n49 recall notices received and dealer still not able to repair truck. Latest notice received 6-28-14.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a notification for the federal safety agency campaign number: 13v529000 (steering). The contact stated that the dealer and the manufacturer were not able to provide a time frame for when the parts would be available for the repairs. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v529000 (steering). The contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 13v529000 (steering), but the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
Recall n49 / the federal safety agency 13v‑529 I have been waiting to get the recall work done on my 2009 dodge ram 2500 since december 1 2013. My local dodge dealer, (don k dodge chrysler and jeep in whitefish montana) said they put me on a list of customers for the same recall. I have stopped in once a month (6 times) since I was put on the list. During my last visit, I was told by the service manager that there were 137 people in line ahead of me. The service manager also informed me that dodge is only allowing them parts to do one recall repair every two weeks. From my calculations, that puts my wife, three kids and I 5.25 years of at risk driving before my truck will be able to have the defective parts replaced. I would like my truck to be repaired as soon as possible, as I cannot afford to buy another one. 7 months of waiting to find out it will be 5 more years is not reasonable at all. I sincerely hope to get this issue resolved in the near future. Thanks for your time.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated the federal safety agency campaign number: 13v529000 (steering) had exceeded the reasonable amount of time for the recall repair. The dealer stated that the parts were not available. The dealer stated that the manufacturer was only sending one repair kit at a time. The manufacturer was made aware of the delay. The vehicle was not repair. The contact had not experienced the failure.
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