Tl* the contact owns 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer made aware of the problem. The contact had not experienced a failure.
2009 Dodge RAM 2500 steering complaints
Page 6 of 6: complaints 131 to 155 of 155, newest first, as owners wrote them.
Received recall notice n49/the federal safety agency 13v‑529 regarding the left tie rod ball. Called my dealer (red bluff dodge) in late december and was told that they did not have the parts. Called again on 1/14/14 and was told that they do not have the parts and that dodge would only send them one replacement part per week. I am now on a six (6) month waiting list to get this problem fixed.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that he received the federal safety agency campaign number: 13v528000 ( steering). The contact stated that he attempted to get the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before january of 2014. The contact had not experienced a failure.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that the federal safety agency campaign number: 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification november 2013. The manufacturer was contacted and stated that the dealer was only receiving one part per week. The contact had not experienced the failure. The approximate failure mileage was not available and the current mileage was 103,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency recall campaign number: 13v529000, steering; however, the part was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the failure. There are no failures at this time.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that while driving approximately 50 MPH, a loud was heard from the front driver's side tire. The steering wheel also became difficult to maneuver. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 09v005000 (steering) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 60,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact was driving approximately 25 MPH when the driver's side wheel began to shake excessively. The vehicle was taken to the dealer and diagnosed as the steering dampener needing to be replaced. The vehicle was repaired and the manufacturer was notified of the defect. The contact received notification of the federal safety agency campaign id number: 13v529000 (steering) and contacted the manufacturer however, the manufacturer could not confirm if the vehicle was included in the recall. The failure mileage was 35,000.
Was at home, backing out of drive way,, the driver side tie rod fell off! Could not get a tow truck inside my drive to take to the dealership to get fixed. So I got a buddy to help me remove the old tie rod end and replace it with a moog tie rod end. Had it realigned. My complaint is dodge won't reimburse me for the parts and labor. Dodge supposedly checked this out 3-27-12 at bill hodges dodge in vinita, ok. They did a measurement and decided it was ok. Well not so!, it broke in my drive way backing straight back. What if I had been driving down the turnpike 75 MPH? If it needs checked on a recall it needs to be replaced!!!!
Backing up horse trailer and tie rod end broke completely off driver side. Vehicle was inspected on 3/12/12 per recall but nothing was done. Its a shame dealers are sending you off with steering components that are not safe.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that the vehicle shook violently while driving at any speed and while hauling a trailer. The contact lost control of the steering while the failure occurred. The vehicle was taken to the dealer several times for the failure; however, the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 30,000 and the current mileage was 71,000.
Was driving on interstate 64 doing 70 MPH hit small bump in road after a bridge truck started shaking really bad had to slow down an pull off on side of road to make it quit shaking just about got run over big rig was right behind me seems like this happens to alot of dodge trucks would like to see recall before someone gets killed maybe I should just get rid of the truck not real happy consumer.
Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign id number 11v350000 (steering:linkages:tie rod assembly) and took the vehicle to the dealer for service. After the repairs, the contact was reversing from a parking space when the vehicle exhibited a loud, abnormal pop. The contact exited the vehicle and noticed that the front driver's side tire was facing in the opposite direction of the passenger side tire. The vehicle was towed to a dealer where it was confirmed that the tie rod assembly had failed. The vehicle was serviced for the second time per the recall. The manufacturer was made aware of the failure. The contact had not experienced a failure prior to the vehicle initially being repaired per the recall. The failure mileage was 38,791 and the current mileage was 39,100.
Tl* the contact owns a 2009 dodge ram 2500. The contact received a recall notice for the federal safety agency campaign id number: 11v350000 (steering: linkages: tie rod assembly). The vehicle was taken to the dealer who stated that the tie rod did not need to be replaced. The vehicle was then taken to an auto body shop for a paint job, who notified him that the tie rod broke and needed to be replace. The manufacturer was made aware of the failure but refused to reimburse the contact for the cost of the repairs. The failure mileage was 61,000.
Hi, I took my truck to sears to have the tires rotated and the steering checked because I had started to feel crow hopping when making slow turns. When they removed the front tires they checked to find what was creating the crow hopping as I had requested. They found that the cv joint on the drivers side was not working as it should, and upon removing it they also found that the ball joints were bad. At this point I had sears do the work because of safety concerns. They repaired the problem and so far the crow hopping seems to have gone away.I now understand that there has been a the federal safety agency campaign id#11v350000 . I have owned this vehicle since it was new ,but have never gotten a recall notice on this problem. I have contacted dodge and talked to customer service about re-imbursment and was told that there was nothing they could do because the parts replaced where not mopar and possibly because the work was not done at dodge. I think this is not right because I did not get a notice and I was not taking the truck until it was safe to do so.
2009 dodge ram. Consumer writes in regards to recall l16. Concerning fracture on the left tie rod end *tgw the consumer stated the service dept informed him, in order to check for a fracture, it would need to be done with an ultrasonic detector and a transducer or some type of dye. The consumer stated in his opinion, the recall has not been resolved.
Drivers side (short) tie rod end fractured while plowing 1" snow in parking lot. Going straight forward, heard a clunk, then lost control of vehicle and stopped with plow in snow pile. In hindsight, this is a very scary failure and it is difficult to imagine a better outcome. Dealer fixed as a warranty claim and claims that the truck is not part of your investigation/recall for a very similar failure, making me wonder if there is a broader problem here. I tried to get the broken part, but the dealer would not provide it. No injuries or damage, but extremely inconvenient repair that cost me time, money and effort to hand shovel. Plus my wife's time off work. Best wishes, hope this helps make a safer vehicle.
Tl* the contact owns a 2009 dodge ram 2500. While driving approximately 20 MPH, the steering became uncontrollable. The contact was able to stop the vehicle and the vehicle was towed to an auto shop. The technician stated that the front drivers side outer tie rod end was fractured and would have to be replaced. The vehicle was repaired. There was a recall under the federal safety agency campaign id number: 11v350000 (steering:linkages:tie rod assembly) but the manufacturer advised that the VIN was not included in the recall. The approximate failure mileage was 80,000.
Tl* the contact owns a 2009 dodge ram 2500. The contact stated that after the vehicle was parked and engine was turned off, he heard a loud noise coming from the front end on the vehicle. The contact inspected the vehicle and noticed that the front passenger side tie rod was completely fractured. The vehicle was towed to an authorized dealer where the tie rod was replaced. In addition, a front end alignment was performed. The manufacturer was notified of the failure and they advised that there were no recalls related to the defect. The approximate failure mileage was 59,613.
The complaint has to do with the complete failure of the driver side tie rod assembly. The stud completely sheared from the end of the tie rod assembly. The driver side tie-rod failure occurred on the morning of april 26,2011. This failure happened with almost no warning. The steering became loose for a second or two and then the front of the truck shook violently for just an instant and then the tie-rod failure occurred with total loss of steering resulting in both front wheels pointing inward to their full extent. At this point I was traveling between 20-25 MPH. The truck then skidded across two lanes of traffic and stopped at the curb. I would also like to point out that nothing was struck by my vehicle to cause this failure.
Tl* the contact owns a 2009 dodge ram 2500 quadcab 4x4 swb. The contact stated that while driving, the power steering failed. The vehicle was taken to the dealer who stated that the failure was associated with the recall under the federal safety agency campaign id number: 09v005000 (steering:linkages:tie rod assembly). The remedy was applied but did not correct the failure as the failure recurred within six months. The vehicle was towed back to the dealer and the manufacturer was contacted who offered to file a complaint and stated they would be calling him back with additional information. The vehicle was not repaired. The failure mileage 15,000 and the current mileage was 25,490.
Tl* the contact owns a 2009 dodge ram 2500 quadcab 4x4. The contact stated that the front driver side bolt stud on the tie rod fractured causing a loss of steering capabilities. The vehicle was towed to the dealer who verified that the bolt joint had fractured. The manufacturer was contacted who did not offer any assistance since the vehicle was not included in the recall associated with the federal safety agency campaign id number: 10v657000 (steering:linkages:tie rod assembly). The vehicle was repaired. The failure mileage was 22,068 and current mileage was 22,468.
Drivers side tie rod end broke at joint. I was backing out of a parking spot and started to turn the wheel and it broke. I was towed under warranty and the part was replaced, but they did not cover it under warranty because of my larger tires. I am a member of many internet forums and this is happening to too many trucks. Stock or modified trucks it does not matter there is a problem with the part itself or the geometry of the steering. This is dangerous and somebody is going to get severely hurt or killed if this is not addressed soon!
We own 3 2006 to 2009 dodge ram pickups with the cummins diesel motors. All three of them have had tie-rod ends either break or fall off while driving. It is a miracle that all of the instances occurred at low speeds. When they break you lose complete control over the steering. I am nervous to continue driving these vehicles. The parts department at the local dodge dealer said they are having the same issue with several other vehicles of this same make and model.
I just purchased a 2009 dodge ram power wagon 2500. I've been driving it for about 10-14 days now. (this is my 7th ram!) I immediately noticed a different feel in the steering wheel. When driving straight in the "12 o'clock" position, the steering wheel feels as though it not even connected to the wheels! There's no feeling of tension on the steering wheel, feeling as if the truck is driving on its own. Then, when hitting a bump, the wheels want to jump in one direction, causing you to have to counter steer to regain tension on the steering wheel to enable you to control the wheels, and sometimes nearly causing you to loose control! For a truck of this caliber (and price!), the steering should feel definite and constant. My dealership performed service (march 12, 2009) to the tie rods due to a recent recall. Didn't seem to make a difference at all. There has to be another issue or problem going on here.
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