2009 Dodge RAM 2500: ball joint or control arm failure

Filed Sep 25, 2015 · Steering, Suspension · 64,000 miles · MO

Tl* the contact owns a 2009 dodge ram 2500. While reversing, the tie rod fractured. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. The VIN was not available. Updated 12/03/15*lj updated 4/13/18*jb; manufacturer was made aware of failure in 2012, they did not have parts to fix it. Updated 10/11/18

Filed Aug 24, 2015 · Steering · IA

Letter from senator grassley on behalf of constituent re 2009 dodge ram 2500 issues. *smd the consumer stated the left outer tie rod broke.

Filed Aug 20, 2015 · Airbags, Engine · 92,000 miles · CT

The vehical was being reapired at a dealer and it has been in 3 times to 3 diffent dealers to fix a check gauge light and they have not been able to reapir it. I also boguht in for the tie rod recall inspection and was told the vehical did not have a defective part. I dont belive them since they have not been a honest dealer. The truck is part of the main recall but I was told though dodge that its not being covered because they fixed the truck which I dont believe happened. I dont feel safe driving the truck with all the issues with dodge. I also just had the turbo replaced and now im getting desiel fumes coming into the truck. Dodge is not willing and will not work with me to get these issues resloved.

Filed Aug 19, 2015 · Steering, Suspension · 165,000 miles · MO

Tl* the contact owns a 2009 dodge ram 2500. While driving at approximately 65 MPH, the vehicle lost power steering and vibrated. The contact stated that this was a recurring failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000. Updated 09/18/15*lj the consumer stated when he hit a pot hole or dip in the road, the steering wheel would shake violently, along with the entire truck. The consumer stated he had no control over the vehicle. Updated 09/22/15*jb....updated 10-27-15 *bf the consumer stated he replaced the ball joints, shocks and steering dampener. It remedied the problem some, but he could still feel a light shimmy in the steering wheel which progressed for several months. The consumer wanted to participate in the buy back program. Updated 01/05/16. *jb the consumer stated the manufacturer would not buy the vehicle back at the kelly blue book value. *js

Filed Jul 17, 2015 · Airbags, Steering · AZ

Tl* the contact owns a 2009 dodge ram 2500. The contact received notification of the federal safety agency campaign number: 15v313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified of the unavailability of the part. The contact had not experienced a failure. ...updated 09/22/15 *bf the consumer received a recall notice, regarding the tie rod. However, the dealer stated the parts were not available. The consumer stated the tie rod eventually broke as he was pulling into a parking lot and damaged the driver's side tire. Updated 10/01/15

Filed Jun 30, 2015 · Airbags · CA

I have a problem with dodge sending out safety recalls to replace defective parts and when I take my vehicle to the dealership to replace them im told the parts are back ordered. How can you recall parts whrn you dont have replacements. This is twice now. Currently it is recall notice 25 / the federal safety agency 15v‑313 and not so long a ago it was one about a defective tie rod end that took over a year to replace. Im I not to drive my vehicle for a year? Im putting my children in danger when doing so. These conditions are unacceptable in my opinion.

Filed Feb 27, 2015 · Steering · 70,000 miles · LA

Tl* the contact owns a 2009 dodge ram 2500. The contact stated the while driving the vehicle at any speed, the power steering failed without warning. The vehicle was taken to dealer for diagnostic testing. The dealer stated the contacts vehicle was affected by the federal safety agency campaign number: 13v529000 (steering), the federal safety agency campaign number: 11v350000 (steering) and the federal safety agency campaign number: 09v005000 (steering) and would need to be serviced. The vehicle was serviced for all outstanding recalls. However, the failure persisted. Every time the failure occurred, the vehicle was diagnosed and repaired at the dealer for a tie rod failure. The failure mileage was approximately 70,000.

Filed Dec 16, 2014 · Steering · 102,000 miles · MT

Tl* the contact owns a 2009 dodge ram 2500. While driving approximately 20 MPH, the front driver side tie rod ball stud fractured. The vehicle could not be driven and was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 13v529000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,000.

Filed Dec 2, 2014 · Suspension · 80,000 miles · VT

Ball joint design on these model year trucks is horrible, the upper ball joint moves up and down while the bottom is stationary, when the top joint moves it causes to much pressure on the bottom ball joint, causing it to fail. We have now replaced the upper and lower joint in june, and again the lower joint in december. Our mechanic has seen multiple trucks with the same problem. The upper ball joint needs to be redesigned. It is a costly venture to replace ball joints every 6 months.

Filed Nov 5, 2014 · Steering · AK

I received a notice of safety recall in november or december 2013 and was informed I needed to call the dealership beginning january 6, 2014. It is now november 5, 2014 and I am just now having the repair done. As a result of this extreme delay I was unable to use my truck to tow my boat out of storage and thus incurred a $750.00 charge. I contacted the dealership numerous times over the past year and was informed each time they would call me for an appointment which never happened. I had one appointment cancelled because they had run out of replacement parts. I am due reimbursement of the storage charge of $750.00 because I was unable to tow my boat out of storage. I can send the receipt for the storage charge and the work order when the tie rod was replaced for documentation of this outlandish situation.

Filed Sep 26, 2014 · Steering · 39,000 miles · ID

I received a "safety recall" concerning the left front tie rod (ball joint) mid december 2013. As of date 09/26/2014 and approximately 10,000 miles later the recall has not been done. The dealer claims there are no parts available.........8 months????? "safety recall"?????? "steering could fail"?????? No available parts??????? Come on.

Filed Sep 2, 2014 · Steering · MT

2009 dodge ram 2500. Consumer writes in regards to left tie rod ball stud recall notices. *smd the consumer contacted two dealers, and they both informed him, the parts were not available. Recall# 13v529000.