2003 Dodge RAM 2500: ball joint or control arm failure

Filed Aug 8, 2019 · Steering · 199,600 miles · AZ · crash

Tl* the contact owns a 2003 dodge ram 2500. The contact stated that while his daughter was driving at 3 MPH, the tie rod detached from the vehicle and the steering wheel was loose. As a result, the vehicle crashed into the curb. The air bags did not deploy. There were no reported injuries and no police report was filed. The vehicle was towed to planet chrysler dodge jeep ram fiat of flagstaff (5190 n test dr, flagstaff, az 86004 (928) 433-6787) where it was diagnosed that the tie rod kit needed to be replaced. The vehicle was not repaired. The contact mentioned that a tie rod kit was installed prior to the failure. The manufacturer was contacted and stated the alignment and installation would be at the owners expense. The failure mileage was 199,600.

Filed May 1, 2019 · Suspension · 162,000 miles · TX

I was traveling at about 20 MPH, slowing down to make a turn when I heard a loud cracking sound. I pulled over but could not determine the source of the sound. I decided to return to the house to investigate further. On my way home, I stopped at a coffee shop and when tried to back up into a parking space, the passenger front wheel broke off. It completely fell off!! I am very happy we were moving at about 1-2 MPH instead of the 40mph on the road. Truck was towed to the dealer where I was told that the bottom ball joint had broken off. This is a very serious issue. Peoples lives are at stake here. I am the only owner of this vehicle and have all the repair/ maintenance records. The repair for this is over $3000.00. Why hasn't the manufacturer recognized this as a problem? *dt *dt consumer picked up the truck after getting it fixed about 7 miles driving down the highway the truck broke down again. It was towed and repaired second time around.

Filed Jul 6, 2017 · Airbags, Steering · OK

Took vehicle into jacksons of enid, 4405 w owen garriott rd, enid, ok 73703 on 4/27/17 for safety recall related work on passenger air bag inflator and outer tie rod assembly. Air bag light was coming on sporadically and increasingly often. Work performed, if any, by jacksons of enid did not solve the problem. Air bag light came on within a mile of the business and continues at various speeds and for longer periods of time. Outer tie rod assembly??? Can't tell. . What am I supposed to do? Wait until the airbag inflates while I am driving, possibly injuring myself or others? Or maybe lose a front wheel? This is not the only disturbing encounter that I have experienced at this business. Call me ((580) 984-1200). I do not trust jacksons of enid and they are the only game in town. Tried to contact bbb, but they are not bbb affiliated. Go figure.

Filed Jun 20, 2016 · Airbags, Body · 2,500 miles · IN

Tl* takata recall. The contact owns a 2003 dodge ram 2500. The contact received notification of the federal safety agency campaign numbers: 05v462000 (power train) and 15v312000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/17/16*lj the consumer stated the transmission failed at 2,500 miles. The ball joints and water pump failed and the windshield leaked. Updated 10/26/16.

Filed Mar 18, 2016 · Electrical, Engine · 81,000 miles · MI

Truck has the same electrical issues as the recalled newer trucks. It melted the fuse box and the truck wont run. I have replaced the fuse box, computer, all coils, all plugs, all wires, throttle body over 3,000.00 and the truck still does not run. Only has 81,000 miles on it. It was towed to a chrysler dealership and towed back out of the dealership because they could not tell us what is wrong with it. After 3,000.00 of lets try this I can not afford any more lets try this or that. This is a common problem and most people think they broke a valve in the hemi motor. I have run a compression test and this is not the case. My issue is electrical and I don't feel as thou I should have to spend any more money trying to figure it out when the dealership cant. The truck was under warranty the first time it was brought in for an electrical issue. Which they could not find anything wrong, and then it escaladed to the point of not running any longer. Started by melting fuses then melted the fuse box. And who knows what else it took out. When scanned it brings up different codes each and every time. Dealership charges for each and every wrong part that is replaced and then rescanned and they also charge labor for each wrong part replaced. Vehicle was running fine. Driving 2 miles down a dirt road speed of 25mph, vehicle started to miss and just continued to get worse to the point it will not idle. You can not hold a steady fuel pedal and keep it running it stalls. Passenger side airbag is recalled and not available, tie rod assembly is recalled not available a few months ago when I asked at the dealership. I currently own a 2003 2500 hd yard ornament. How can chryslers get away with this?

Filed Jan 26, 2016 · Airbags, Steering · 150,000 miles · NC

I contacted dodge dealer in april of 2015 to inspect tie rod end steering linkage. They informed me that they can not get the parts, it's going on a year now. I contacted chrysler about this and they informed me that the dealership has the parts. How am I supposed to get this recall addressed?

Filed Nov 9, 2015 · Steering, Suspension · 141,000 miles · OK

At 138916 mile took vehicle in for warranty recall n62 left outer tie rod assemble , since that time have had six instances of uncontrolled sever and dangerous vibrations almost to the point of losing control at highway speeds of 60-70mph. The most recent occurrence was yesterday while making a left hand curve at 60mph; vehicle not has approximately 141,000 miles

Filed Sep 27, 2015 · Suspension · 95,000 miles · NY

On vacation towing a 5000 pound boat the front and started shaking violently the so-called dodge death wobble.had to turn around and go homeat a much lower speed.brought it to warwick dodge in new york for recall on tie rod assembly.they had it for 2 days they said they looked at it and did absolutely nothing.no wonder dodge had to pay billions of dollars this is how you remedy problems.I've spent thousands on front end parts every mechanic tells me something differenti've replaced ball joints stabilizer links u-joints calipersand still have same problem my wife is afraid to drive with me.

Filed Aug 5, 2015 · Steering · 125,164 miles · DE

Tl* the contact owns a 2003 dodge ram 2500. The contact stated that while driving approximately 50 MPH, the front end of the vehicle started violently shaking without warning. The vehicle was taken to a dealer where it was diagnosed that the front ball joints, the steering linkage, and the front tie rod ends needed to be replaced. The vehicle was repaired. The contact mentioned that the failure occurred after the vehicle was inspected under the federal safety agency campaign numbers: 13v528000 (steering) and 09e001000 (steering). The manufacturer was notified of the failure. The failure mileage was 125,164. Updated 11/12/15*lj

Filed Jun 9, 2015 · Body, Suspension · 60,000 miles · FL

Tl* the contact owns a 2003 dodge ram 2500. The contact stated that the dashboard was falling apart. When the air conditioner was activated, there were particles flying out of the vents. While driving approximately 10 MPH over a bump, the steering wheel seized and something on the front end felt loose. The vehicle was taken to the dealer for diagnostic testing. The technician diagnosed that the upper ball joint and stabilizer bar needed to be replaced. The vehicle was repaired and the dashboard was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

Filed Dec 11, 2014 · Suspension · 42,323 miles · SC

Tl* the contact owns a 2003 dodge ram 2500. While making a turn, there was an abnormal noise coming from the front end of the vehicle. The contact discovered that the ball joints were fractured. The vehicle was taken to the dealer where it was diagnosed that the upper control arm and sway bar links needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,323. Updated 09/03/15*lj updated 9/8/2017

Filed Oct 2, 2014 · Steering · 130,000 miles · MI

Dodge is refusing to cover recall notice n62/the federal safety agency 13v‑528. I presented original receipts and documentation as requested since I already had to pay to repair the "tie rod ball stud". I received a phone call informing me that they would not cover the recall since I had the truck repaired with "after market parts". I do not agree with this. I should be compensated due to the recall. The parts failed and I replaced them last december. I then get notice that the parts were bad. Why would I put the same parts back on if they failed in the first place? I put "better" after market parts on . No where on the recall does it say that I am supposed to have used "mopar" parts. Please look in to this. I feel they are avoiding responsibility.