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2004 Dodge Viper problems

The most common problem on the 2004 Dodge Viper is airbags. It has 2.0 times the complaints of a typical Viper model year.

Typical year2.0x the typical complaints
Owner complaints
8
Recalls
2
Service bulletins
27
Worst area
Airbags

The worst 2004 Dodge Viper problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Airbags
    3
  • Suspension
    2
  • Body
    1
  • Brakes
    1
  • Electrical
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Airbags
    3
  • Suspension
    2
  • Body
    1
  • Brakes
    1
  • Electrical
    1
  • Engine
    1
  • Steering
    1
  • Transmission
    1

Recalls 2

Air bags: frontalReported January 28, 2015 · 752,644 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R06.

Recall number 15V046000 · Recall details

Air bagsReported February 6, 2013 · 3,644 vehicles affected
What is wrong
Chrysler is recalling certain model year 2003 and 2004 Dodge Viper vehicles manufactured from November 1, 2001, through June 30, 2004. A component in the air bag control module may fail causing the front airbags and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk
Inadvertent deployment of the airbags and/or seat belt pretensioners could increase the risk of personal injury and the possibility of a crash.
Remedy
Chrysler will notify owners, and dealers will repair the vehicles free of charge. An interim notification iwas sent to owners on March 18, 2013. The recall began on March 26, 2014. Owners may contact Chrysler at 1‑800‑853‑1403.

Recall number 13V040000 · Recall details

See all 2 recalls for the 2004 Dodge Viper

Defect investigations

Rear suspension knuckle fractureOpened April 26, 2013, closed December 11, 2013

ODI opened PE13-010 on April 26, 2013, to investigate two complaints alleging loss of control crashes caused by rear suspension knuckle failure in model year (MY) 2005 and 2006 Dodge Viper vehicles.The incidents described in the complaints occurred in November and December 2012.Chrysler's response to ODI's Information Request (IR) letter for PE13-010 indicates that the left and right rear knuckles used in MY 2005 and 2006 Dodge Viper vehicles were used in MY 2003 through 2010 Dodge Viper SRT-10 vehicles and in all Dodge Viper Competition Coupe and ACRX race cars (see Figure 1 of attachment to this resume for a view of the rear suspension in the subject vehicles).Chrysler's response included information about 8 reports related to rear knuckle failures, including the 2 incidents identified by ODI in the opening resume for PE13-010.In addition, after PE13-010 was opened, ODI received 2 additional complaints resulting in a total of 10 incidents of rear knuckle failure in MY 2003 through 2010 Viper vehicles, including 8 alleging crashes.Based on its review of physical evidence from field inspections of 6 of the 8 incident vehicles identified in its response, including the two incidents that were the basis for ODI opening PE13-010 (VOQs 10492180 and 10492169/10491122), Chrysler concluded that collision forces were the causal factor of rear suspension control knuckle failure.Chrysler's assessment was primarily based on examination of knuckle fracture surfaces, as well as evidence of wheel rim damage that would indicate impact loading of the affected suspension components.Each of the fracture surfaces examined by Chrysler displayed clean, granular fracture surfaces indicative of single event, overload failure.None of the parts showed any indication of fatigue crack growth.In addition to the 6 vehicles inspected by Chrysler, ODI obtained a fractured knuckle from a recent incident involving a MY 2004 Viper (VOQ 10510248).the federal safety agency's Vehicle Research and Testing Center in Ohio submitted this part to a laboratory for fracture surface and metallurgical analysis.The analysis concluded that there was no evidence of fatigue in the part and that the fracture was due to a single overload event (see Figures 2-4 in attachment to this resume).Analysis of the fracture surfaces found evidence of a mix of load states, with some failures associated with rear toe links in tension (Figures 2-4) and some in compression (Figures 5-6).Seven of the 8 incidents in which the side of the knuckle failure was identified involved right knuckles, the side that is generally most common for impact failures involving wheel and suspension components.The single, left side failure was associated with an incident involving an impact with a concrete barrier dividing highway travel lanes.Analysis of the failure data indicated these are random events and do not show any clear patterns related to vehicle build range, vehicle age or mileage.Examination and testing of failed knuckles have not identified evidence of a manufacturing or design defect in the parts.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.VOQs associated with this investigation: 10523321, 10510248, 10492180, 10492169 (duplicate to 10491122).

PE13010

Technical service bulletins for the 2004 Dodge Viper 27

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 27 bulletins for the 2004 Dodge Viper

What 2004 Dodge Viper owners say

Most recent owner complaints, unedited.

Filed Mar 19, 2014 · Airbags · 3,000 miles · MD

Tl* the contact owns a 2004 dodge viper. The contact stated that the air bag sensor warning light would sporadically illuminate, indicating that the air bag system was disabled. The vehicle was included in the federal safety agency campaign id number:13v040000 (air bags) but the contact was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago. The manufacturer was also contacted and provided an unreasonable date for when the vehicle would receive the recall repairs. The failure was recurring. The manufacturer was notified of the failure. The approximate failure mileage was 3000.

Filed Oct 28, 2013 · Airbags · NC

Tl* the contact owns a 2004 dodge viper. The contact stated that the federal safety agency campaign number 13v040000 (air bags) had a exceeded a reasonable time for repair, the dealer advised the contact that the part was not available for repair. The contact had not experienced a failure.

Filed May 16, 2013 · Steering, Suspension · 32,000 miles · FL

Tl* the contact owns a 2004 dodge viper. The contact stated that while driving approximately 5 MPH, he heard an abnormal thumping sound. The vehicle was inspected by an independent mechanic, who advised the contact that the rear suspension knuckle was causing the failure. Additionally, the contact noticed a whining sound coming from the steering wheel and the steering wheel became difficult to maneuver. The mechanic advised that the power steering connecter had expanded, causing power steering fluid to leak. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 32,000. *tr duplicate to 10511754*smch

Filed May 13, 2013 · Airbags, Suspension · 23,240 miles · FL · 1 injury

Tl* the contact owns a 2004 dodge viper. The contact stated that the rear suspension started to separate from the vehicle. The contact lost control of the vehicle while traveling 10 MPH and veered off the roadway. The air bags immediately deployed, although the contact's vehicle had not impacted anything. The contact sustained neck injuries from the air bag deployment. The vehicle was taken to the dealer and the contact was told that the rear suspension knuckle needed to be replaced. The vehicle was not repaired. The failure mileage and current mileage was 23,240. *tr duplicate to 10512426 *smch

Filed Nov 23, 2010 · Electrical · 24,300 miles · MD

Tl*the contact owns a 2004 dodge viper. While driving 70 MPH the vehicle became disabled and the warning lights illuminated indicating that all of the electrical component on the vehicle had failed. Occasionally, after turning the vehicle off and on it would reset itself and at other times it would be an hour before he was able to restart it. The vehicle was taken to the dealer who stated that the body control module components failed and had to be replaced. This failure occurred at least four times. The dealer replaced the components each time per the warranty. The manufacturer was not notified. A claim was filed for the failure with the warranty department. The failure mileage was 24,300.

Filed May 30, 2006 · Engine · MI · 1 injury

2004 viper blows excessive heat in the cabin area. *ts in addition, the heating issue also caused the side exit panels to become extremely hot which resulted in the consumers wife burning the back of her right calf when she exited the vehicle. The dealer informed the consumer the heat was coming from the engine. The dealer suggested driving with the air condition on at all times.

Filed Apr 11, 2006 · Body · MI · 1 injury

2004 dodge viper puts out excessive heat in the cabin area, caused consumers wife to burn her calf when exiting. *ts ***nar*** the side panels became very hot when the consumers wife was injured.

Filed Dec 14, 2004 · Brakes, Transmission · 2,000 miles · NY

The brake pedal and clutch pedal on this vehicle is rusted and presents a safety hazard since your foot either slips off or sticks to the pedal depending on the type of shoe being worn. The regional service manager for dodge and the dealership admits an inferior metal was used to mfg. The pedal but will not make any repairs or replacements.

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Questions about the 2004 Dodge Viper

Is the 2004 Dodge Viper reliable?

Owners have filed 8 complaints about the 2004 Dodge Viper, 2.0 times a typical Viper model year.

What is the most common problem with the 2004 Dodge Viper?

Airbags, with 3 complaints. Next is suspension (2).

How many recalls does the 2004 Dodge Viper have?

2 recalls, covering air bags.

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