Reference the federal safety agency recall 16v‑313 and previous submission 11344194. Our motorhome with a spartan chassis suffered an exhaust bellows failure exactly described in recall 16v‑313. It is of the correct vintage and type described by 16v‑313. Spartan chassis company refuses to make repairs or honor the recall 16v‑313. They claim that our unit is excluded from this recall yet will not explain how or why it is not compliant with the recall. We fit within the time, dates and vins described. Spartan refuses to explain why the recall is not being honored despite the failure being a picture perfect example of the recall situation. Can you help me get an answer from them?
The worst 2013 Entegra Anthem problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Transmission2
- Body1
- Engine1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission2
- Body1
- Engine1
- Visibility1
Recalls 5
Suspension: front: control arm
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- Risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1‑800‑543‑4277 or Entegra customer service at 1‑800‑945‑4787.
Recall number 17V187000 · Recall details
Electrical system: wiring
- What is wrong
- Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.
- Risk
- Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.
- Remedy
- Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1‑800‑945‑4787.
Recall number 13V516000 · Recall details
Visibility: windshield wiper/washer
- What is wrong
- Entegra Coach is recalling certain model year 2013-2014 Anthem, Aspire, and Cornerstone motorhomes manufactured February 8, 2013, through June 13, 2013. The attachment mechanism that holds the windshield wiper arm to the wiper motor shaft could crack.
- Risk
- If the attachment mechanism cracks, the windshield wiper may separate reducing the driver's visibility, increasing the risk of a crash.
- Remedy
- Entegra Coach will notify owners, and dealers will replace the wiper arms, at no charge. The recall began on August 27, 2013. Owners may contact Entegra Coach at 1‑800‑945‑4787.
Recall number 13V330000 · Recall details
Visibility: windshield wiper/washer
- What is wrong
- Entegra Coach is recalling certain model year 2011-2013 Aspire and Anthem Class A motorhomes; and 2012-2013 Cornerstone Class A motorhomes, manufactured March 14,2011, through September 25, 2012. A wiper link was installed which is shorter than required for proper function of the wiper system.
- Risk
- The wipers may not operate as designed and the driver's visibility can be reduced, increasing the risk of a crash.
- Remedy
- Entegra Coach will notify owners and dealers will replace the wiper link, at no charge. The recall began on February 19, 2013. Owners may contact Entegra Coach at 1‑800‑945‑4787.
Recall number 13V028000 · Recall details
Visibility: windshield wiper/washer: linkages
- What is wrong
- Entegra is recalling certain model year 2011-2013 anthem and aspire and model year 2012-2013 cornerstone motor homes manufactured from april 19, 2011, through june 22, 2012. The windshield wiper arm can detach from the vehicle.
- Risk
- If this occurs, the driver's visibility can be reduced, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and dealers will replace the shaft attaching the arm to the wiper linkage, free of charge. The safety recall began on july 26, 2012. Owners may contact entegra at 1‑800‑945‑4787.
Recall number 12V312000 · Recall details
Technical service bulletins for the 2013 Entegra Anthem 16
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment
- INC (Informational Communication) Regarding Pairing and programming key fobs.
- Standard repair procedure: Shower enclosure and shower door installation instructions.
- Standard repair procedure (SRP)
- Process for cleaning soiled carpet
- Jayco and entegra coach storage tips
- (INC) Informational communication on when To Sanitize The Fresh Water System.
- False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness
- Informational Communication (INC) When replacing United brand shade motor with MCD motor, the United Shad...
- Informational Communication
What 2013 Entegra Anthem owners say
Most recent owner complaints, unedited.
The exhaust system separated between the turbo and the particulate filter on the cummins diesel engine. This is in a spartan rv chassis. The heat from the exhaust leak due to the flexible exhaust bellows caused extensive thermal damage. See the federal safety agency recall 16v‑313 as that recall describes the problem exactly.
Radiator has been replaced three times. 58,000 miles on the rv. Seems to develop leaks over a period of time. Just not made well.
Tl* the contact owns a 2013 entegra anthem. The contact stated that the automatic jacks detached from the vehicle and the door opened when operating the rv. In addition, water entered through the roof and windshield. The contact stated that the vehicle was previously serviced under the federal safety agency campaign number: 13v33000 (visibility), but the remedy failed to repair the vehicle. The vehicle continued to allow water in after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 1,400.
Compare the 2013 Entegra Anthem
Other model years
Questions about the 2013 Entegra Anthem
Is the 2013 Entegra Anthem reliable?
Owners have filed 4 complaints about the 2013 Entegra Anthem, 1.3 times a typical Anthem model year.
What is the most common problem with the 2013 Entegra Anthem?
Transmission and drivetrain, with 2 complaints. Next is body (1).
How many recalls does the 2013 Entegra Anthem have?
5 recalls, covering suspension, electrical system and visibility.
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