We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. the federal safety agency Safety Recall: 21E-047 was for 2019 thru 2020 the federal safety agency Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2018 Entegra Anthem problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Engine5
- Fuel system3
- Body2
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine5
- Fuel system3
- Body2
- Transmission1
Recalls 4
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1‑800‑517‑9137.
Recall number 21V591000 · Recall details
Wheels: rim
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
- Risk
- An overloaded vehicle has an increased risk of a crash.
- Remedy
- Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1‑800‑517‑9137. Entegra's number for this recall is 9903405.
Recall number 18V450000 · Recall details
Exterior lighting
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1‑800‑945‑4787. Entegra's number for this recall is 9903363.
Recall number 17V695000 · Recall details
Suspension: front: control arm
- What is wrong
- Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
- Risk
- A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1‑800‑543‑4277 or Entegra customer service at 1‑800‑945‑4787.
Recall number 17V187000 · Recall details
Technical service bulletins for the 2018 Entegra Anthem 31
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- SRP ( Standard Repair Instruction) In certain conditions the Inverter/Charger shuts down due to high temp...
- Customer communication about a pending battery firmware update
- Standard Repair Procedure (SRP)
- Update to motor replacement customers regarding the technician visit and expectations.
- Motor replacement bulletin for a small number of customers with a possible motor defect
- Battery best practices document
- Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment
- Battery reset instructions
- INC (Informational Communication) Regarding Pairing and programming key fobs.
- Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
What 2018 Entegra Anthem owners say
Most recent owner complaints, unedited.
Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall the federal safety agency Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
While driving from Los Angeles to Phoenix on 03/07/2019, I received a series of check engine lights and warnings. These came and went , then eventually stayed on. When I got to the dealer in Phoenix, they sent me to an engine/chassis repair facility. The red stop engine light came on (with full derate to 5 mph) just as I pulled into the facility lot. (Whew!) The problem was a defective DEF head (codes 6255 derate 17 counts, 3868 def quality 59 counts, 4677 fluid level uprate 69 counts, 4572 temp uprate 69 counts). The shop had a new head overnighted from Spartan (took 3 days, actually) and repaired under warranty. I am reporting this because these heads are breaking in large numbers now, with a mandatory derate, and if it happens somewhere other than in a shop lot, Bad Things can happen. I understand that there is an investigation going on into this because of numerous failures. I am unwilling to take a long trip across the desert now because I might get stranded.
DEF Fluid Sensor failure codes displayed and warnings of impending engine delayed or shutdown. Cold not continue driving. My safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 Foot Motorhome. Many RV’s are having this issue and the Manufacture of this unit SHAW Industry can not supply any parts. Leaving many stranded!
Vehicle was stationary. After starting once to fill air pressure, turned off and 1/2 hour later turned key to on and the check engine light stayed on. Three error codes all relating to def were displayed. Spartan sent out a new def head and it was replaced. The next week after about 800 miles of driving and several stops and starts one of those three codes is now displaying. Waiting for cummins to diagnose the current issue. The def issue can lead to derating at any time, which I have not had explained to me quantitatively. This poses a considerable safety hazard if running at 65 MPH on a crowded interstate and the coach slows down to 5 MPH.
Compare the 2018 Entegra Anthem
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Questions about the 2018 Entegra Anthem
Is the 2018 Entegra Anthem reliable?
Owners have filed 7 complaints about the 2018 Entegra Anthem, 2.3 times a typical Anthem model year.
What is the most common problem with the 2018 Entegra Anthem?
Engine and cooling, with 5 complaints. Next is fuel system (3).
How many recalls does the 2018 Entegra Anthem have?
4 recalls, covering fuel system, diesel, wheels and exterior lighting.
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