After my Ford dealer applied their recall "fix" on the rear shocks of my 2021 Bronco with Sasquatch package my passenger side rear shock reservoir came off while driving down the freeway. It didn't hit anyone but it was scary never the less.
2021 Ford Bronco suspension problems
24 complaints (10% of all complaints for this car). Typical mileage when it fails: 40,000.
- owner complaints
- 24
- of this car's complaints
- 10%
- typical mileage
- 40,000
- crashes
- 0
- recalls
- 1
Which part fails
- Rear: shock absorber1
At what mileage
Complaints by mileage at the time of the problem.
Ford Bronco suspension problems in other years
Related recalls
Suspension: rear: shock absorber
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
- Risk
- An external reservoir that detaches from a vehicle can create a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will replace the rear shock absorbers, as necessary free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S01.
Recall number 25V025000 · Recall details
What 2021 Ford Bronco owners say
Most recent owner complaints, unedited.
See attached document for complaint.
The contact owns a 2021 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle was bouncing. Additionally, the rear-end swayed while driving over a bump. The dealer was made aware of the failure but confirmed that parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2021 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Ford Bronco. The contact stated while driving at various speeds, the vehicle bounced uncontrollably. Additionally, the contact stated that the vehicle made an abnormal squeaking sound while driving at various speeds. The vehicle was taken to the dealer, where the cause of the failure could not be determined at first; however, as the failure worsened, and the dealer informed the contact that the VIN was included in the federal safety agency Campaign Number: 25V025000 (Suspension). The contact was informed that the part to do the recall repair was unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 20,000.
I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it states in the recall it increases risk of crash. I was told to file a complaint and on top of all that they won’t give me an inspection sticker. When you hit a pothole bump or any other obstruction is throws the rear end of the car out from under you and is terrifying. Now there is a recall on the fuel pump I havnt exactly experienced this personally that I’m aware of. Thirdly I was in an accident just last month I rear ended someone on the interstate going about 65 and the air bags did not deploy. In summary it’s absurd that ford is allowing people to make payments on vehicles with their hard earned money they one are unsafe and two have nothing but issues and are unwilling to do anything about it.
I am filing a complaint regarding the mishandling of a safety recall on my 2021 Ford Bronco, serviced through Legacy Ford in Corbin, KY. My vehicle currently has four active recalls. One, Campaign 25S01/25V025, involves corrosion and possible failure of the rear shock absorbers. Although this recall was issued in January 2025 and officially appears in my Ford account, parts were unavailable when I contacted Legacy Ford. Ford’s recall line assured me that I would receive a loaner vehicle and/or temporary fix, but the dealership denied this. In fact, a Legacy Ford rep told my husband to “go to the junkyard” for replacement shocks. I called Ford’s Executive Customer Service to escalate the situation. I was told the campaign was still considered an “Advanced Recall” (despite its official status) and that they could not override the dealership’s refusal to provide assistance. This created a deeply unsafe situation—my husband and I experienced two near-accidents due to rear suspension instability, while our toddler was in the vehicle. After waiting weeks with no resolution and no loaner, my husband had to repair the issue himself just to make the car drivable. We received no reimbursement or follow-up, and today, three of the four recalls remain open with no solution available. I am requesting a formal review of Legacy Ford’s actions, communication, and refusal to assist with a documented safety issue. I would also like to be contacted by someone at Ford with the authority to resolve this matter appropriately.
The contact owns a 2021 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V025000 (SUSPENSION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear end of the vehicle was shaking and vibrating abnormally while driving, making the vehicle difficult to control. The local dealer diagnosed the vehicle and determined that the rear shock absorbers were faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 55,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford Bronco. The contact received notification of the federal safety agency Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, there was an abnormally loud sound coming from the rear shock absorbers. The vehicle was taken to the dealer, where it was inspected, and the dealer informed the contact that one of the rear shock absorbers reservoirs had separated from the vehicle. The dealer took pictures of the failure. The dealer informed the contact that the vehicle could be repaired at the contact's expense, and the contact could be reimbursed in the future. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
The contact owns a 2021 Ford Bronco. The contact stated while driving at an undisclosed speed, the vehicle bounced uncontrollably. No warning lights were illuminated. Additionally, the contact stated that while making a turn, the vehicle went sideways. The vehicle was taken to the dealer where it was diagnosed with a failed rear shock absorber. The contact was informed that the rear shock absorber needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact was advised to contact the federal safety agency Hotline to report the failure. The contact then received notification of the federal safety agency Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 81,000. VIN tool confirms parts not available.
Questions about the 2021 Ford Bronco suspension
Does the 2021 Ford Bronco have suspension problems?
Owners have filed 24 complaints about the suspension of the 2021 Ford Bronco, 10% of all its complaints.
At what mileage do 2021 Ford Bronco suspension problems start?
The typical (median) mileage in owner complaints is 40,000 miles.
Was there a recall on the 2021 Ford Bronco suspension?
Yes, 1 recall: 25V025000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Bronco have bad suspension?
The Ford Bronco model years with the most suspension complaints are 2022 (28 complaints), 2021 (24 complaints) and 2023 (13 complaints).
Other 2021 Ford Bronco problems
Engine 75Driver assistance 30Fuel system 30Electrical 29Brakes 22Visibility 17Body 11Transmission 9Airbags 7Acceleration 5Lights 3Steering 3Seats 2Seat belts 1
VIN decoder
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