2014 Ford C-Max: check engine light

Filed Aug 16, 2021 · Transmission · 160,000 miles · CA

The contact owns a 2014 Ford C-MAX. The contact stated that the transfer shaft assembly bearing had failed prematurely which caused an abnormal, grinding sound to come from the transmission while driving at various speeds without warning. The contact had taken the vehicle to a dealer and had the transmission replaced under warranty. Recently, the contact stated that the same failure recurred with the check engine warning light illuminated. The contact had taken the vehicle back to the dealer where they had test driven the vehicle and confirmed that the same transmission defect had recurred. The contact was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 160,000.

Filed Mar 21, 2021 · Transmission · 86,225 miles · VI

There is a grinding or rubbing sound emanating from the transmission while driving, at any speed (generally not while stationary but sometimes), and the check engine light turns on. The local ford dealership (metro motors, st. Croix, u.s. Virgin islands) found "transmission variator to drive chain loose causing noise" and "[n]o internal serviceable components" and recommended "[r]eplacement of hybrid CVT transmission." the dealership specifically recommends replacement of the transmission part, jm5z-7000-arm, which is the same part indicated in the technical service bulletin 20-2219, published on june 29, 2020, on this same issue of grinding/rubbing noise emanating from transmissions in 2014 ford c-max (among other vehicles). The tsb further provides the part is "eligible under provisions of new vehicle limited warranty," however, the local dealership has stated ford motor company denied the claim, and the ford motor company has said it agrees with the dealership that the claim should be denied. However, the vehicle (mileage: 86,225 miles; years: not yet 7) is under an active new vehicle limited warranty as the terms have not expired. The local dealership is willing to replace the defective part, however, it says it needs written confirmation from ford motor company, which ford motor company has not provided, despite two letters of notice of defective part and multiple phone calls with the customer relationship center.

Filed Aug 25, 2020 · Transmission · 107,000 miles · IN

Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at various speeds, a loud high pitch wining sound was present coming from the engine compartment and the check engine light would remain illuminated. The vehicle was taken to the local dealer race ford located at 436 w 250 n warsaw in. Who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.

Filed Aug 5, 2020 · Electrical, Engine · 15,000 miles · PA

Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at 65 MPH, the vehicle loss motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The contact pulled over and the vehicle was restarted. The failure recurred five times. The contact took the vehicle to sunbury motors ford (945 n 4th st, sunbury, pa 17801) and an appointment was made to have the vehicle repaired which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Filed Sep 16, 2014 · Electrical, Engine · 2,100 miles · MI

1st incident the vehicle completely died while I was doing 50mph down a 5 lane road. All electrical went out while I was driving. Lost my power steering and braking was extremely difficult. Had to have the vehicle towed as it would not re-start. 2nd time about two weeks after getting the car "fixed" the vehicle died while I was driving on i75 with same scenario. I was able to pull over on shoulder and had to have the vehicle towed in. 3rd time after getting the "fixed" vehicle back the radio went out, then the clock went wacky, the check engine light came on and when off. Then while running errands the car simply did not restart. No power to the dash, locks, etc. Had to have it towed in. Took the vehicle back again and the 4th time after driving an 1 1/2 hours to work the vehicle would not restart without being jump started. I had it towed to the dealer again and they cannot find anything wrong with it and I am being forced to take back a brand new 2014 ford cmax energi with 4400 miles on it that keeps dying every week. I do not feel safe nor do I want the vehicle any longer. Ford has not yet sent any special assistance to the dealer to help rectify the problem.