2015 Ford C-Max: backup camera failure

Filed Nov 2, 2026 · Visibility · ID

There has been an open rear view camera recall on this vehicle for nearly a year now, but Ford has not made parts to address it. The intermittent failure of the camera is an ongoing safety hazard.

Filed Oct 18, 2026 · CO

Backup camera does not work 50% of the time. Ford has a recall #25SA9 that is about a year old. Ford not provided any guidelines on when they will address the matter.

Filed May 15, 2026 · Driver assistance · CA

The contact owns a 2015 Ford C-Max. The contact stated that the rearview camera became inoperable. No warning lights were illuminated. The contact received the recall notification letter related to the federal safety agency Campaign Number. 25V695000 (Back Over Prevention). The local dealer was contacted, who referred him to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was unknown.

Filed Dec 29, 2025 · Electrical · SC

the federal safety agency Complaint Update / Addendum I am submitting this update to my existing complaint regarding Safety Recall 25S49 (the federal safety agency Recall No. 25V695) for my 2015 Ford C-MAX Hybrid (VIN: [XXX] ). Ford Motor Company has now formally stated, in writing through the South Carolina Department of Consumer Affairs, that: • The rearview camera defect may cause a blank or distorted image while in reverse • The condition increases crash risk • Parts are not currently available in sufficient quantities • No repair will be available until Q2 2026 or later • No loaner vehicle or rental reimbursement is authorized • Owners are expected to continue operating affected vehicles indefinitely Due to this recall and lack of remedy, my vehicle was removed from service on October 14, 2025. As of December 29, 2025, the vehicle has been unusable for 76 days, resulting in $2,209.32 in documented lost income based on historical earnings of $29.07 per day. Ford has acknowledged the safety defect but is offering no interim solution while delaying the repair for potentially over six months. I am concerned this creates an unreasonable safety and economic burden on affected owners and may represent a broader issue impacting many consumers. I am requesting that the federal safety agency review Ford’s prolonged delay, lack of interim remedy, and refusal to provide alternative transportation while a known safety defect remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 22, 2025 · Electrical · SC

I am filing a formal safety complaint regarding the federal safety agency Recall 25V695 / Ford Recall 25S49 on my 2015 Ford C-MAX (VIN: 1FAD*************). Ford Motor Company’s recall notice dated October 2025 states that the rearview backup camera may display a blank or distorted image, increasing the risk of a crash. Ford further confirms that parts are not available and that there is no estimated timeline for repair. Due to this acknowledged safety defect, my vehicle was removed from service on October 14, 2025 following a rearview camera inspection. I rely on this vehicle for income-producing transportation services. Prior to removal from service, my vehicle generated $1,221 over 42 days, resulting in a documented daily average of $29.07 per day. As of today, the vehicle has been unavailable for 71 days, resulting in a verified loss of income totaling $2,063.97, which continues to increase by $29.07 per day. I received the official recall letter on November 7, 2025, yet Ford has provided: No repair parts No estimated repair date No interim remedy No loaner or rental assistance Despite multiple contacts with Ford and the Department of Transportation Vehicle Safety Hotline, there is still no remedy. I am requesting that the federal safety agency review the effectiveness of this recall and Ford’s failure to provide a timely remedy for an acknowledged safety defect that is causing ongoing financial harm.

Filed Mar 8, 2024 · Driver assistance · CA

2 issues 1) back-up camera has started to intermittently fail. Sometimes it displays when you start to back up then goes blank. 2) the driver side rear door is stuck shut. The inside panel binds against the door jam and prevents it from opening.