Rear view camera display is upside down. Display was normal when the vehicle was purchased and then one day it flipped upside down and all overlay information disappeared (lines and distance indicators).
2013 Ford C-Max: backup camera failure
5 of the 187 complaints about the 2013 Ford C-Max describe backup camera failure.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 0
Is there a fix? 26 service bulletins cover this area of the car. See below
Backup camera failure by model year
What owners say
The backup camera always quits working while in the middle of reversing. It will work for a second, but then the display will flip upside down or go completely black and display a message saying "Camera unavailable. Please contact your dealership." It started doing this about a year ago, but was intermittent. It started happening more often over time, and now it always happens. It makes reversing dangerous, as the camera will quit working while the vehicle is still moving. This is especially dangerous in parking lots where there are pedestrians around. It is available for inspection upon request. It has not been inspected by anyone yet.
The rearview camera is usually upside down. Occasionally, a blank, black screen is displayed. Infrequently, it appears normal. A few times, a message is displayed saying it needs to be replaced. In view of the fact many models have a recall notice for this very problem, I elected to report it.
The backup camera image is intermittently reversed, or it sends an error message telling me to contact the dealership, or it simply displays a black screen and is it available for inspection upon request. My safety and the safety of others is put at risk, because it is nauseating and disorientating if I glance at the screen while trying to back up and it is easy to hit anyone or anything behind me as I back up as my brain tries to process the upsidedown image. The problem has been reproduced or confirmed by a dealer and an independent service center. The vehicle, or camera image has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The car was parked for 2.5 weeks while I was on vacation and it first appeared on my first drive upon returning.
The backup camera randomly works or doesn't work, or it will quit working midway thru using it. The screen will glitch out, or turn blue or gray or black, sometimes the camera image will be upside down.
Service bulletins that may apply
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not...
- Multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most...
- 2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require...
- Illuminated MIL with DTC P0C27 and/or P0C28. Follow the Service Procedure steps to correct the condition.
- Discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Ford C-Max backup camera
Is backup camera failure a common problem on the 2013 Ford C-Max?
5 of 187 owner complaints about the 2013 Ford C-Max (3%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2013 Ford C-Max?
There are 0 recalls and 26 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford C-Max
Power steering loss 18Battery drain 13Loss of power 13Grinding brakes 12Stalling 10Check engine light 9Transmission failure 9Won't start 9Door locks 7
VIN decoder
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