My vehicle fails to properly turn off after it has been put into park. As a result, I believe the regular battery is being drained at an alarming rate. If my vehicle sits overnight 8-10 hours, it is very likely that the battery will be dead and the car doors will not open. At first I thought it was just a manufacturer error with the batteries, but once I had purchased three batteries in less than 6 months. At this point, It seems to be an electrical draw issue that I am uncertain how to resolve as these cars are barely 10 years old.
2013 Ford C-Max: doors won't lock, open or latch
7 of the 187 complaints about the 2013 Ford C-Max describe doors won't lock, open or latch.
- owner complaints
- 7
- of this car's complaints
- 4%
- recalls
- 2
Is there a fix? There are 2 recalls and 1 service bulletin for this area of the car. See below
Doors won't lock, open or latch by model year
- 20181
- 20151
- 20147
- 20137
What owners say
We have a recall notice relating to the door latch that may come open while driving and the Ford dealer in Longmont, CO says they don't have parts to replace the defective door latch part. We have been waiting for several months now and the Ford dealer doesn't have the parts. We don't feel safe driving the car until this recall can be fixed.
I have received 3 safety recall notices regarding the door latches, one in january 2017 (recall notice 16s30), one in august 2020 (notice 20s30), and now again in december 2020 (notice 20s30). I have responded twice and supposedly the latches were fixed or replaced by the dealer. Now that I have received the third notice of required dealer inspection, I am very worried that the previous repair had not been done , or had been done incorrectly. Ford will not respond, other than stating I must bring the car to the dealer. This is very concerning from a safety point of view and is time consuming and expensive when missing time from work. They provide a website to check the latch numbers on each door, however, after entering the numbers, the website states that the vehicle must be inspected by the dealer. The representative on the phone said to refer to the website.
My door latches broke for second time, in two year. Ford say it is my problem, because repairs were done.
The driver's rear door lock does not close the door. The car was returned to the service on a previous call related to locks. The work was reportedly done. After observing the wear of the lock elements, it looks like they are original locks. Maybe the dealer charged the car manufacturer for the repair and never replaced the locks with the correct ones. I am afraid to use the car when the back door does not close.
Tl* the contact owns a 2013 ford c-max. The contact stated the vehicle failed to start-up after several attempts. Tri ford inc located at 12610 il-143, highland, il 62249, (618) 654-2122) was contacted by phone and informed of the failure. The contact stated that the battery was drained. The failure was caused by the radio remaining on and the door locks actuating independently after the vehicle was turned off and parked. The contact found information online, which stated that replacing the radio fuse would fix the issue. The contact replaced the fuse however, the failure recurred. The contact recharged the battery however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
My rear passenger's door latch on the driver's side is not working properly. It is keeping the door closed but not even to lock the door. When I lock the doors with the key fob it beeps twice which would indicate a door is not closed properly and is not securely locked. Although on the dash it is not indicating a door is not closed.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V‑246, 16V‑643 or 17V‑210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S30.
Recall number 20V331000 · Recall details
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S30.
Recall number 16V643000 · Recall details
Questions about the 2013 Ford C-Max door locks
Is doors won't lock, open or latch a common problem on the 2013 Ford C-Max?
7 of 187 owner complaints about the 2013 Ford C-Max (4%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Ford C-Max?
There are 2 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Ford C-Max
Power steering loss 18Battery drain 13Loss of power 13Grinding brakes 12Stalling 10Check engine light 9Transmission failure 9Won't start 9Backup camera 5
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