Power steering went out when I was driving and barely avoided a collision. Light went out another time when I was driving.
Ford Crown Victoria power steering loss problems
46 of the 2,855 owner complaints about the Ford Crown Victoria describe loss of power steering, most of them for the 1995 model year.
- owner complaints
- 46
- worst model year
- 1995
- typical mileage
- 126,021
By model year
Often reported together
Loss of power 7Ball joint 5Pulling 1Steering lock-up 1Overheating 1Headlights 1Grinding brakes 1
What owners say
The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact inspected the steering column underneath the hood and noticed that the steering shaft was corroded. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 13V385000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 141,000.
I was informed by my mechanic that my steering column shaft needs to be replaced on my 2004 primary vehicle. Ford says they do not have a recall and will not cover the service. I have a recall for THE SAME ISSUE for my (not currently driving) 2005 Ford Crown Victoria Interceptor made in the SAME LOCATION (St. Thomas). 2005 Manufacturer Recall Number 13S08, the federal safety agency Recall Number 13V385000). The recall includes cars originally sold in NH (both of mine) and says: SEVERE CORROSION CAN SEIZE THE LOWER INTERMEDIATE SHAFT WHICH MAY CAUSE THE UPPER INTERMEDIATE SHAFT TO COLLAPSE AND THE STEERING COLUMN LOWER BEARING TO SEPARATE. Safety Risk: IF THE LOWER BEARING SEPARATES, THE VEHICLE MAY EXPERIENCE A LOSS OF STEERING, INCREASING THE RISK OF A CRASH. How can Ford say there is no issue when there is an active recall for it on model years 2005-2011? Have there been reported issues/crashes of 2004 cars with this defect? Is there anything I can do to have Ford cover this? Or are they not bothering because there probably aren't many 2004s still on the road? Is it possible to get Ford to provide the manufacturer lot/date codes of the defective steering parts? As my 2004 & 2005 were built in the same location, I would bet my 2004 was built with the same steering part manufacturer lot as my 2005- they probably don't turn out the volume of police Interceptors as commercial cars. Thank you
When your on the highway sometimes it feels like the steering wheel floats away and like you already have lost steering controls but they come back. I have a sheet from when I got the recall for the headlights, that said 13r01 for the steering column shaft. I haven't gotten that fixed or remedied so I'm confused as to why it says the work order isn't outstanding.
Tl* the contact owns a 2005 ford crown victoria. While driving 35 MPH, the steering wheel became inoperable and the vehicle lost steering ability. The dealer diagnosed that the vehicle needed to be repaired per the federal safety agency campaign number: 14v704000 (steering). The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
There has been a loss of steering control and the steering becomes tight at low speeds. Ford dealer says it is the power steering rack after I took it in for the recall of the power steering column.
On 3/5/14, owner brought the vehicle, a 2007 ford crown victoria police, to an authorized ford dealer who completed factory recall 13s08 that called for replacing steering shaft assembly. On 11/30/14, when turning at approximately 10 MPH, the steering became very stiff requiring excessive physical force to turn the wheel. A collision with a pole was barely avoided. Steering has remained stiff and sluggish despite checking power steering levels and tire pressure for proper inflation. Owner considers the vehicle to be unsafe to drive at this point.. The consumer stated ford issued another recall to address the improper repairs done under the first recall. However, he was informed his vehicle was not included. Updated 06/29/15.*jb updated 12/22/2015
Corrected description for complaint 10618222: driving on highway at 70 m.p.h., noticed increasing "play" in steering wheel; stopped at rest area. When ready to leave, started to back out and turned steering wheel less than 1/2 turn to the left. I heard/felt something "pop," at which point the steering wheel would spin freely and no longer affected the front wheels--complete loss of steering control. Had car towed to a ford dealer, who confirmed the steering column had broken components. The dealer also noted that this vehicle had previously received repairs to the steering under ford recall 13s08. Ford dealer stated they had contacted ford motor company about covering all or part of the repair, but "corporate had refused." the expensive repair ($1,093.60) was all mine. Can 't help but wonder if the recall repair went far enough.
I was responding as a volunteer ambulance emt from my residence to the fire station for an emergency call when the steering locked up. I tried to turn the steering wheel back and forth while applying the brakes and it began to steer again. I continued to the station about 3/4 mile away, made the ambulance call. Upon completion of the call I lifted the hood and observed the lower joints of the steering shaft were rusty and corroded. I sprayed the joint with wd-40 and turned the steering back and forth. In preparation for a trip two days later I was checking the vehicle and found the "exhaust heat shield" lying on the frame between the engine and frame. It was then I figured the part had come off and jammed between the steering shaft and the frame causing a momentary loss of steering control. I have not replaced the heat shield. After a factory recall replacement of the lower shaft resulted in the car steering like new with very little effort for a month or so. I then noticed the steering seemed to bind again at times. I looked and the upper steering shaft is corroded so I sprayed the u joint contained in the upper shaft with lubricant. I contacted the dealer who said the upper shaft was not part of the recall so I called ford and was told the same thing. The upper shaft joint is experiencing the same failure as the lower shaft. Corrosion in the u joint is causing the needle bearings to not operate properly resulting in more difficult turning of the steering. I lubricate the joint at times. I believe the "upper steering shaft" should be included in a recall due to corrosion effecting the parts due to design not sufficient to prevent contaminates from entering the steering u joints. The "exhaust heat shield" was deteriorated due to corrosion of the mounting holes used to secure the shield to the exhaust manifold mounting bolts.
The three bolts holding the steering gear box to the frame failed due to corrosion allowing the unit to become separated from the frame leading to a loss of steering control.
Related recalls
Steering: rack and pinion: pinion shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V‑385. The prior repairs may not have been correctly performed.
- Risk
- Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy
- Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V‑385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S25.
Recall number 14V704000 · Recall details
Steering
- What is wrong
- Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- Risk
- If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- Remedy
- Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1‑866‑436‑7332. Ford's recall number is 13S08.
Recall number 13V385000 · Recall details
Steering: linkages
- What is wrong
- The pitman arms were not fully lubricated at the assembly plant. The "ball joint" at the outer end of the pitman arm can become contaminated and corrode.
- Risk
- Such corrosion can result in abnormal wear of the joint, resulting in separation of the joint. Loss of steering control can occur increasing the risk of a vehicle accident.
- Remedy
- Dealers will inspect the vehicles and if the joint is found to have significant wear, the arm will be replaced. Those pitman arms not replaced will have the "ball joint" fully greased.
Recall number 96V135000 · Recall details
Questions about the Ford Crown Victoria power steering loss
Which Ford Crown Victoria years have loss of power steering problems?
The model years with the most reports are 1995 (12 complaints), 2005 (7 complaints) and 1996 (4 complaints).
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