After fueling the vehicle up, was heading home for the evening and traffic light turned green, went to go and the cars behind me became inpatient. The ford edge was rolling through the traffic light at less than @ 5 MPH. After clearing the traffic light intersection I was able to get the 2011 ford edge into a the nearest neighborhood. This was at night time with my three(3) year old grandson with me. Tow truck was dispatched and taken to the nearest dealership which happen to be the one the ford edge was purchased from on august 8, 2015. Vehicle was purchased for my daughter so that she could have a reliable mode of transportation for her and my grandson.work order # 98983 from "dick smith ford" dated january 5, 2015 at a cost of $95.00, and this is with me having an extended warranty. I notified ford motor corporation as to the "throttle body" being defective. I was informed via e-mail that (no recalls) have been issued for this problem on the 2011 ford edge. On january 6, 2015 when my daughter was on her way to work at fort jackson during the 7:00 am traffic again dead pedal with throttle body. I notified ford motor corporation again, via e-mail and telephone. I made it clear that I value the life of my daughter and grandson and if they should have a dead pedal while on the highway at greater speeds, what would happen if the vehicle behind them was not paying attention, then what. That's when corporation will find that it cost effective to pay out for a defect item on a vehicle instead of fixing as needed since it is a safety issue. Case number with ford motor corporation is # { [xxx]}. Vehicle is currently in my driveway with a new "throttle body" that I had ordered from a dealership in carolina, puerto-rico. Part number is as follows (at4z-9e926b) at my expense. At a cost of $125.00 .gds... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2011 Ford Edge acceleration complaints
Page 3 of 4: complaints 41 to 70 of 88, newest first, as owners wrote them.
Car suddenly lost speed and slowed to crawl while driving, issue is with the electronic throttle body.
Base model: in first week of august 2014, it experienced sudden loss of speed and severe vibration while driving on major thouroughfare street. It was unable to be driven and could not be moved out of the way. The "wrench" sign came up. After turning it off and waiting for about a 2-3 mins, it did start like normal. We brought to the dealership the same day. First we were told that it just needs computer reset and would cost $75, then they ultimately did it for free, while performing 30k miles services same day. Three month later I started experiencing the same issue again. I called the dealership and was told to bring it in. I did not have time for about a week due to tight work schedule, but during that week it kept occurring again, happened 3-4 times. Finally when it went for service at the dealership, they told me that it is throttle issue and quoted me about $800 to fix it. Upon further inquiring with technician, he told that this is not an uncommon issue on ford vehicles. Ford escape and fusion have been recalled to fix it under extended warranty for the similar problem, but ford edge has not been still covered for this issues. There is a fundamental problem with how ford has been handling the issue for the edge. What I have found that ford has not allowing / giving out service center to use the code to explore the black box right away if this issue comes up which leads to delay in finding out what exactly is wrong with it. This is very dangerous situation. If you are driving on major interstate or making a turn, sudden deceleration and stalling could be life threatening for the all passengers in the car. The federal safety agency has dropped the ball by not forcing ford to recall ford edge and have just enforced customer satisfaction program instead of recall. I hope the federal safety agency does not wait till the fatalities are reported. ( car is under my wife's name).
While driving my 2011 ford edge in heavy traffic it suddenly loss all acceleration dropping down to a crawl. This loss of speed almost caused the vehicle behind me to crash into my rear end. I had to coast to the side of the road, turn my car off and then restart. It took the car to the dealer and was told it was the electronic throttle body which they are having issues with. It is being recalled on some ford models but not on the edge. I think that this is crazy. If they know they have an issue why not fix it on all models. Thank goodness I was lucky enough that the driver behind me was paying attention. If this had happened on the interstate it could had seriously injured somebody. I hope that the nhtsb looks into this before someone gets killed.
While driving my 2011 ford edge in heavy traffic it suddenly loss all acceleration dropping down to a crawl. This loss of speed almost caused the vehicle behind me to crash into my rear end. I had to coast to the side of the road, turn my car off and then restart. It took the car to the dealer and was told it was the electronic throttle body which they are having issues with. It is being recalled on some ford models but not on the edge. I think that this is crazy. If they know they have an issue why not fix it on all models. Thank goodness I was lucky enough that the driver behind me was paying attention. If this had happened on the interstate it could had seriously injured somebody. I hope that the nhtsb looks into this before someone gets killed.
While driving my 2011 ford edge in heavy traffic it suddenly loss all acceleration dropping down to a crawl. This loss of speed almost caused the vehicle behind me to crash into my rear end. I had to coast to the side of the road, turn my car off and then restart. It took the car to the dealer and was told it was the electronic throttle body which they are having issues with. It is being recalled on some ford models but not on the edge. I think that this is crazy. If they know they have an issue why not fix it on all models. Thank goodness I was lucky enough that the driver behind me was paying attention. If this had happened on the interstate it could had seriously injured somebody. I hope that the ntsb looks into this before someone gets killed.
This is the second time I have experienced a complete loss of acceleration. I brought my car to local ford dealer about a month ago and they installed a software update and said that should fix the problem but the problem occurred again today. Luckily both times I was in a place where I was able to pull off the road. These are the symptoms: 1. Sudden and complete loss of acceleration while traveling at speed 2. Wrench icon showed up on the dashboard display 3. Coasted to stop and applied brake (car began to shake) 4. Shifted to park and shut car off 4. Restarted car and everything back to normal. The problem is that ford states they cannot replicate it and once the car has been restarted the wrench icon and problem go away. They say that once the wrench icon goes away the computer doesn't store the error code and therefore will not show them the problem. They tell you to drive the car to the dealer while the wrench icon is still on the dashboard but that would be impossible unless it happened right next to the dealer.
While driving down a local 4-lane road, the 2011 ford edge lost power, became unresponsive to the accelerator pedal, and the "wrench" symbol appeared on the instrument panel. The car would still move forward (perhaps 5 MPH or less), and we were able get the flashers on and to park on a side road. The situation was very difficult as we had to cross a lane of traffic at low speed, where traffic normally moves at 40-50 MPH. After looking in this data base and at other internet sources, this problem seems to be relatively common to the ford edge, but we have not received a recall letter about it.
My vehicle all of sudden slowed down to a coast would not accelerate, yellow icon wrench appeared. Took to the shop was going to cost over $600 to replace throttle body my make and model not under warranty. Was told that we could clean the throttle body and that could fix the problem. After a month of cleaning, vehicle throw a code p2111. Throttle body complete went out. Ordered part online cost only $150. This needs to be covered under warranty.
While merging onto freeway suddenly lost ability to accelerate. Wrench icon came on dash display. Was able to pull over to the side of the freeway. Turned car off, turned back on and was able to drive the car normally again. I am hoping there is a fix for this problem as it was very dangerous.
Actually happened twice. Once at 60 MPH and again at about 15mph. The car immediately decelerates on its own as if it is not getting gas. The "wrench" icon comes on. When the car is turned off and restarted, it functions normally. Several similar instances reported on internet.
I was driving along on a 2 lane highway when all of a sudden I had no power in the gas pedal, and an orange wrench light popped up in my dash. I pulled off the road and put my car in park. It was idling very rough. I turned the car off and after a few minutes I cranked it back up and it was fine. I took it to tallahassee ford on magnolia. When I got there and told the service guy what the problem was he immediately said it was the throttle body. Two days later he called and said they replaced the PCM. It was fine for 24 hours then it did the same thing again in downtown traffic. I took it back to ford and they replaced my dirty air filter and that was it. Now it's back at ford right now, because the problem is now happening more frequently and is very dangerous as I do a lot of interstate driving, and they just called to tell me it's the throttle body and it would be nearly $600 to replace it. I feel like I've gotten the run around!
Accelerator became unresponsive in heavy traffic at speed creating a very dangerous situation. The engine was running but you were unable to accelerate, had to maneuver out of traffic on to the shoulder of the road and wait in high volume traffic to be towed.
Was driving in busy residential area and the car started to shudder and eventually lost all power to the engine and the dashboard displayed a wrench symbol. It seemed like it was going to stall. I was able to get to the side of the road. I then turned the engine off and upon restarting was able to drive the short distance to the dealer. The dealer performed a PCM reprogram. Per the diagnostic notes, after getting a code of p260f they reprogrammed the car to the latest calibration, test drove it (approx 9 miles) and no sign of the problem. I picked the car up on friday, sept 5. Today, sept 7, 2014, just 2 days after "fixing" the problem, the exact same thing happened. Similar speed, car started to shake and unresponsive to accelerator. Fortunately, I was at nearly the same location so I was able to get to the side of the road without incident. After researching the issue, this appears to a pretty common problem in the ford edge owner community. However, if this issue were to happen while driving on a freeway, the outcome might be very different. Hoping someone can help with this issue. I no longer feel safe driving this car.
As I was driving out of my neighborhood, I pressed the accelerator, felt a jerk, and then no response from the accelerator. The car was just in idle, with nothing I could do. The "wrench" light (check engine) came on. Luckily, I could easily pull over, since I had no control over my speed, except for braking. I shut the vehicle off, and turned it back on, and it seemed to be fine. 5 minutes later, driving on a four lane road, the accelerator went unresponsive again. I was able to pull onto a side street with my existing momentum (there was no shoulder or space on the main road). I contacted my dealership and made an appointment for the next day. The next morning, the same thing occurred while driving my daughter to school (I was able to pull off the road), and again, about 50 feet from the ford dealership. After evaluation, they said that the throttle body needed to be replaced. The part would take 2-3 days to order. They did not offer me a rental to use instead of my unsafe vehicle, but after I pushed, I was able to obtain a rental vehicle. I was not about to spend 5 days driving a vehicle I could not trust to be responsive when I needed it. Numerous other ford vehicles have had issues with the electronic throttle body, resulting in an extension of the warranty for this part. After doing more research, I believe ford needs to add the edge to this list: http://www.fordproblems.com/problems/electronic-throttle-body.shtml.
Going down a busy road at 45mph, my 2011 ford edge did a slight jerk and I lost the ability to accelerate. I was nearly rear ended! This incident has happened 3 times in 3 weeks. They occur at random and without warning. A wrench icon will display on the dash when it occurs. I had to coast to the shoulder of the road to stop since I could not accelerate, nor did the motor rev when I pressed the gas. Once stopped on shoulder, I cut the vehicle off and back on. It took longer than normal to crank. Once it finally started up I was able to continue driving with no problems. I brought the vehicle in to a ford dealer to see what the error messages read and they were unable to find any messages on my car. This fact made it so I could not use my warranty coverage to cover repair cost. This is ludicrous! Since this issue is recurring and ,after research, found to be prevalent in many ford models, ford should step up and recall this issue but they won't. This is a dangerous issue and could cause injuries!
I was driving when I lost acceleration. A wrench light came up on my screen. Thankfully my brakes still worked and I was able to coast to a stop, almost getting rear ended by a semi, but then the whole motor started shaking and sputtering. I put my vehicle in park and turned it off. When I went to turn it back on it hesitated for a minute, but then started. This didn't happen again until a few weeks later while on the highway going 60mph! I've had it happen multiple times since then and almost being hit a few other times. I've noticed that I don't have as much power when accelerating even when the wrench doesn't come up. Today it happened twice within a couple of minutes and the check engine light came on this time. I don't understand why they won't have a recall when so many people have an issue! I've almost been hit multiple times when this occurs and I would rather not have me or my child hurt from a malfunction that needs to be fixed!
While driving down a 4-lane expressway, my 2011 ford edge accelerator pedal stopped responding. The car did not lose all power, the accelerator just went dead. The car was idling very roughly, but when I pressed on the accelerator pedal nothing happened. There was no shoulder on the road so I had to stop in the middle of the road! I am so lucky that no one rear-ended me before I was able to maneuver off the road. I turned off the car and waited a minute or two and turned the car back on. The accelerator was working so I headed home. The car went "limp" two more times before I arrived home a couple of miles down the road. The next day my husband followed me to the dealership with his emergency flashers on. My edge went "limp" twice on the way to the dealership. The mechanic was familiar with the problem and diagnosed a bad throttle body. It was replaced for about $650.00 and the car runs fine now. This problem is common and needs to be addressed before someone is killed! I thank my lucky stars that this didn't happen on a busy interstate.
Tl* the contact owns a 2011 ford edge. The contact stated that while driving 20 MPH, the accelerator pedal failed and the vehicle stalled. The contact mentioned that the wrench warning light illuminated. The vehicle was taken to a dealer where the vehicle was repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 41,000.
Driving getting ready to make a turn, vehicle completely stalled out, didn't turn off but I lost power. Had no ability to accelerate. Immediately put on hazard lights, put into park and turned car off. Turned car back on and preceded with fear and caution. I had a similar incident at about14000 miles when I took it in for service they said nothing was wrong. I'm afraid to drive to work in the morning, if this happens during rush hour someone may be injured or worst. I usually have my grand daughter with me.
Tl* the contact owns a 2011 ford edge. The contact stated while driving the vehicle suddenly stalled. When the failure occurred, the power train malfunctioned and the power sensor light illuminated. The contact indicated that the defect occurred multiple times. The vehicle was taken to the dealer who diagnosed that the throttle body was defective. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 46,320.
While driving on the highway, my ford edge lost acceleration. The engine remained idling but would not accelerate. I had to coast over to the side of the road, turn the engine off and restart. It would run fine for a few miles then repeat. I managed to get it to a ford dealer who said it was a very common problem with the throttle body and it needed to be replaced but was not covered by my warranty. $610 later and many hours lost from work, I am a very unhappy ford owner. Having researched this problem on line, I am finding it is a common problem with the ford escape and now becoming more common with the edge.
My wife was driving her 2011 ford edge on the highway at 60 MPH with me and another passenger when all of a sudden the car began to decelerate very quickly. My wife shouted that the vehicle would not respond when she applied the accelerator pedal. We were in full traffic as cars sped beside us and came up quickly behind us slamming on their brakes to avoid hitting us. I turned on the hazard lights and told her to try to coast over to the shoulder because the vehicle would still not respond. She had to cut off several other vehicles to make it over to the shoulder but luckily no accident occurred. When we stopped, she again tried to apply the accelerator but still no response. She put the car in park and turned off the vehicle. She waited a few seconds and started the car and put it back in drive. The car finally responded and we were able to make it home without further incident. This was a very, very scary and dangerous situation. This car is well maintained and only had 51,000 miles. When this was happening, it reminded me of the toyota incidents but instead of accelerating uncontrollably on the highway, we decelerated uncontrollably. I hope ford looks into this situation more closely.
I was coming home from a soccer game and just lost power I pushed on the gas pedal nothing happened. Car loses power. Ford house had to replaced throttle body and recal PCM and allok. They explained it to me air was in it so it messed computer signal up. I don't know why I would have to pay to fix this issue. Ford needs to fix. 2011 ford edge has issues..updated 08/11/14 *bf
Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 55 MPH, the vehicle decelerated independently and then stalled with the illumination of the wrench warning icon. The vehicle was restarted after several attempts and resumed normally however, the failure recurred five times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 25,640.
Re: 2011 ford edge limited: on way to dealer for requested service/repair re: sudden and unexpected engine loss of power (stall - 3 episodes within 2 weeks) while underway the vehicle stalled 3 additional times. At time of stall (loss of engine power) the engine remained running; check engine light was on; "wrench" showed on dash instruments; all electrical power remained on and operating. Necessary to put hazard lights on, glide to stop off road, place transmission lever in neutral then in park and turn engine off. On restart, check engine light was on. I called advantage ford dealership from road; they said ok to proceed to dealership. These incidents occurred in heavy traffic on us-1. No warning from car re: engine rumbling or other before stall. Felt in danger but able to navigate safely. Internet search prior to dealer visit indicated "throttle body" problem with ford escape primarily. Only 1-3 complaints re: ford edge.
My edge kept shutting down unexpectedly on different occasions but would never set of a code just tell me the awd is shutting down and would have no gas power to get off the road just hopefully I had enough speed going to coast of to the side of the road. And after shutting the car off then turn the car back on it would start and go again took it to the ford dealers to put it on their diagnostic computer and did not show up showing an unexpectedly shut down.my edge had probably done this a dozen times in the last 6months and yesterday it did it 4 times right in a row but this time it set of the engine light so I could read the code it produced which read throttle actuator locking up so I am going to replace the throttle body and see if this cures my problem.
Since the first year, when I leased it I've had trouble with the vehicle pulling and accelerating while driving. I've taken it to the dealership many times for this and they've stated no problem, but the last time I took it they found there was a problem. Unfortunately for me whatever they did was short lived, because it's back to pulling again and the kicking, like when you get rear ended by another car. My biggest fear is to one day be on the freeway and it pulls or accelerate and causes an accident.
Tl* the contact owns a 2011 ford edge. The contact was driving approximately 10 MPH, when the vehicle became resistant to acceleration attempts. The contact turned the engine off and restarted the vehicle, and was able to drive without a failure. The failure recurred. The vehicle was taken to the dealer for diagnosis. The technician stated that the throttle body would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.
While driving in traffic at approximately 40 MPH, the engine suddenly went into safe mode and the vehicle slowed causing following traffic to take evasive action to avoid the car. Although it was difficult in traffic, I was able to move to the right lane and then into a gas station parking lot without significant incident. I shut the engine down and restarted. The wrench alarm was gone and the engine ran normally. I drove to a dealership where a throttle body issue was diagnosed. The total fee was $500 and the vehicle still drove normally.
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