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2011 Ford Edge acceleration complaints

Page 4 of 4: complaints 71 to 88 of 88, newest first, as owners wrote them.

See the summary of 2011 Ford Edge acceleration problems: which part fails, at what mileage and related recalls.

Filed Sep 13, 2013 · Acceleration, Fuel system · 70,000 miles · TN

The throttle body of this car was defective. I understand ford has this problem with this car and other cars with the same maker of the part. The car will suddenly lose all function of the accelerator. No power whatsoever. I see this as a safety issue as if this happened in an intersection, on the highway in a middle lane, the car and passengers are helpless to make the car accelerate until the car is stopped, put in park, turned off then restarted. Then everything resets and the car will go again. I just shiver at this happening in 70 MPH rush hour traffic in the middle lane and you can't drift over to the side. And you are adrift, completely helpless. It happened 6 times to my car in the past 3 weeks, once on a 2 lane highway and each of the others in town and in traffic. Luckily I was able to maneuver to the right side of the road and stop.. The diagnosis was throttle body and, yes, ford has had problems with these and other models.. On top of that it's a 500.00 repair that should never happen to begin with. I see it as a definite safety issue.

Filed Sep 4, 2013 · Acceleration, Electrical · 62,000 miles · NC

Driver side door latch is not recognizing that the door is shut. Keeps saying door is ajar when it is clearly closed. As a result, I have to disconnect my battery every time I exit the vehicle to keep my battery from dying since the interior light stays on. When driving, the car door does not lock, the interior light stays on and the warning indicator incessantly beeps. Also, the awd went out on the vehicle in the middle of heavy traffic, causing me to have to stop in the middle of the road because I obviously couldn't accelerate. This has happened multiple times. I took the vehicle to ford 3 weeks ago and they stated they couldn't find anything wrong with the car, however, not even a week later, it did it again. I, two days ago, had my car towed to the same ford dealership, where they are now replacing the throttle body. I have a 14 month old child, and the 4 times this has happened, he has been in the car. I have read online that I am not the only one this has happened to, yet there are no recalls for this make and model. Disappointed and irritated!

Filed Jul 22, 2013 · Acceleration · 50,000 miles · LA

Tl* the contact owns a 2011 ford edge. The contact stated that the vehicle stalled while driving at various speeds then the malfunction indicator light illuminated. The vehicle was taken to the dealer who located the failure at the throttle body. The vehicle was not repaired. The approximate failure and current mileage was 50,000.

Filed Jun 28, 2013 · Acceleration, Engine · 42,109 miles · AL

Travel on interstate highway in middle of three lanes at 75mph. Power to engine ceased. Engine would not respond to accelerator. Coasted across right lane of heavy traffic to get to right shoulder. Coasted to stop.

Filed Jun 25, 2013 · Acceleration, Engine · 28,000 miles · FL

While driving at highway speeds twice, and 45 MPH once, the engine completely stalled and would not accelerate. The warning "wrench" light illuminated with each occurrence. Car had to be coasted to a complete stop, turned off and then restarted. It was taken to dealership on each occurrence and I was told without a "service engine soon" light or with the "wrench" light illuminated there was nothing they could do. The car cannot be driven once it stalls so there is no way it can be driven to the dealership with this error displayed and once it is turned off this warning will not display once restarted. Our service department knows exactly that this is a throttle body problem but they are not authorized to replace it without this error documented through the computer diagnostics. My description is not enough. Sent away with a potentially hazardous and malfunctioning vehicle still under warranty. In contact with regional manager who should get back to me within 48 hours.

Filed Jun 11, 2013 · Acceleration · 38,000 miles · OH

Tl* the contact owns a 2011 ford edge. The contact stated that while driving 65 MPH, the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis where it was stated the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 38,000.

Filed Jun 10, 2013 · Acceleration · 68,000 miles · AL

Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 48 MPH, the vehicle decelerated independently. The wrench warning icon illuminated on the instrument panel. The failure recurred once. The vehicle was taken to an authorized dealer, who stated that the throttle body would need to be replaced. The vehicle was scheduled for repairs. The manufacturer was not made aware of the problem. The approximate failure mileage was 68,000. The VIN was unavailable.

Filed May 7, 2013 · Acceleration, Fuel system · TX

Tl* the contact owns a 2011 ford edge. The contact stated that the vehicle stalled without warning. The contact stated that the check engine light illuminated when the failure occurred. The vehicle was towed to the dealer and it was determined that the throttle body valve needed to be replaced and the fuel system needed to be cleaned. The VIN was not available. The failure mileage was unknown and the current mileage was 44,000.

Filed May 6, 2013 · Acceleration · 44,905 miles · TX

Tl* the contact owns a 2011 ford edge. The contact stated that the vehicle stalled without warning. The check engine warning light illuminated on the instrument panel at the time of the failure. The vehicle was towed to the dealer and it was determined that the throttle body needed to be replaced. The failure of the throttle body caused fuel to be cut off from the engine. The contact stated that the throttle body was cleaned. The failure and current the mileage was 44,905.

Filed Feb 8, 2013 · Acceleration, Brakes · 23,195 miles · OH

I pulled into a parking space. Felt the car move forward. Immediately turned the steering wheel to avoid the car directly parked in front of me. Accelerating to 25-30 miles per hour and not knowing what was happening, steered the car up the parking lane into a snow-covered field, circled and came back into another row of the parking lot. I had my foot on the brakes the whole time. When I got to the end of that row and realized I had no brakes, finally threw it in park. The car stopped, gears grinding. The vehicle maintained the same speed the whole time. If there would have been people or other car movement at the time, I don't know what would have happened. Ford inspected the vehicle and found nothing.

Filed Oct 8, 2012 · Acceleration, Fuel system · 26,400 miles · KY

The throttle body failed while I was driving about 65 miles per hour on interstate 65. This fail happened at an extremely busy portion of I-65 as you leave indiana and cross into louisville, ky. Luckily, the time of day was approximately 1:30 p.m. So traffic was rather light. If this had happened during rush hour, I would not have been able to get my car off the interstate and over to an emergency lane. Who knows what that result would have been - a horrible crash - possibly death. Ford really needs to step up and recall the throttle body part. As I have researched this on the internet, I see many instances where ford appears to have several models (old and new) that are experiencing failed throttle body components. This is unacceptable and will surely cause additional fatalities (they have already had one fatality due to this part failure).

Filed Sep 19, 2012 · Acceleration, Engine · 33,000 miles · IL · crash

I attempted to park behind a parked vehicle. I backed out of a driveway approx 60' from the parked car and when I put the car in drive the engine started to race & rev very quickly (6 - 7 RPM) like the accelerator was stuck. The car raced forward and would not stop until it hit the parked vehicle. I tried to brake immediately but the car continued to move forward. I applied both feet with more pressure on the brake and the car would not stop. The only thing that finally stopped the car was the parked car in front of me. My husband was the passenger and can verify the facts. Another person (female) who lives at the house next to the parked vehicle also came out to verify that she heard a car's engine racing/revving up before the actual impact. There were others in the yard (graduation party) across the street that also heard the revving/racing engine before they heard the impact/crash. There was no fault of mine that this car had a mind of it's own and proceeded to accelerate forward and the brakes could not stop it from hitting a parked car. I am just glad that we were not injured and that no one else was hurt or killed.

Filed Aug 22, 2012 · Acceleration · 20,000 miles · NY · crash · 1 injury

Tl* the contact owns a 2011 ford edge. The contact stated that while driving approximately 1 MPH, the vehicle unexpectedly increased acceleration and then crashed into a tree. The driver sustained injury to the shoulder. The vehicle was towed to a collision center and repaired for the exterior body damages. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

Filed Jun 26, 2012 · Acceleration, Engine · 37,550 miles · TX

My wife was driving home from work on the freeway when all of a sudden her vehicle went "limp". While the vehicle was in "limp' mode there was no acceleration and you can feel huge vibrations as if the engine was about to die. She was forced to maneuver her way through three lanes of traffic with her hazards on in order to get to a "safe" spot. The only way she was able to get out of the situation was to turn off the vehicle and restart it. The on board computer had a wrench light up and a message asking to look in our manual. Per our manual this is a powertrain issue. This has happened two more times in less than four days and twice our three month old son was with us/her. My wife is currently taking the vehicle to a ford dealership and she just called to inform me that it had happened the third time. This is a dangerous thing and has disaster written all over it!

Filed Jun 8, 2012 · Acceleration · NY

Letter from congressman king on behalf of constituent regarding her issue with the 2011 ford edge; please respond to massapequa park district office at 1003 park blvd., massapequa park, new york 11762 *tgw the consumer stated the vehicle suddenly accelerated from 30 MPH to 90 MPH. The consumer was unable to stop the vehicle. The vehicle was towed to the dealer. When the service tech drove the vehicle into the bay, the vehicle was still accelerating. The dealer performed tests, but they did not make any repairs.

Filed Jun 5, 2012 · Acceleration · 54,917 miles · GA

Tl* the contact owns a 2011 ford edge. The contact stated that while driving 55 MPH the vehicle stalled. The contact was able to pull the car to the side of the road and restarted the vehicle. The vehicle traveled another 15 miles at 65 MPH before stalling again. The contact took the vehicle to the dealer for a diagnosis and the throttle body was repaired. The failure and current mileages were 54,917.

Filed Mar 26, 2012 · Acceleration · 10,000 miles · PA · crash · 1 injury

Tl* the contact owns a 2011 ford edge. While driving approximately 10 MPH, the engine began to rev up and the vehicle accelerated in reverse independently to 35 MPH. The vehicle began to spin and the contact crashed into a motor home. The police reported to the scene and a report was filed. The vehicle was towed to a tow yard. The passenger of the vehicle sustained injuries and bruising to his ribs, arms, legs, and head. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 10,000.

Filed Nov 14, 2011 · Acceleration · 10,000 miles · MO

Tl* the contact owns a 2011 ford edge. The contact stated that the vehicle would intermittently surge forward while driving approximately 40 MPH. The vehicle would continue to accelerate until the brakes were applied. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The throttle body was replaced, but the failure continued. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 10,000. A field service engineer inspected the vehicle; repairs were completed which corrected the concerns. Ford motor co informed the consumer that they will not issue any type of refund. However, the consumer stated nothing has been settled and ford responded with an offer letter of a five year warranty. Updated evoq 02/24/12

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