The contact owns a 2013 Ford Edge. The contact stated that while reversing the vehicle, the rearview camera was inoperable with a distorted image displayed. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
2013 Ford Edge driver assistance complaints
Page 3 of 5: complaints 41 to 70 of 104, newest first, as owners wrote them.
The contact owns a 2013 Ford Edge. The contact stated that when she placed the vehicle in reverse(R) and reversing at approximately 2 MPH, the Back Over Prevention camera image was distorted. The failure had become constant. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The contact researched the failure online and related the failure the federal safety agency Campaign Number: 22V082000 (Back Over Prevention) and was aware that her vehicle was not included in the recall. The failure mileage was approximately 105,000.
The adaptive cruise won’t work, traction control, abs brake warning lights stay on. Ford won’t assist or assume in the responsibility.
Rear backup camera failure. Sometimes it is upside down, sometimes it is right side up and sometimes it is blank and sometimes show only black screen with verticals lines.
Continue to experience the soft brake pedal / loss of brakes / pedal to the floor without warning. Warning Collision lights continue to flash off and on. Has been checked by Ford several times and none can figure out the issue.
It is believed by driver that booster hose has failed. This became apparent when driving through New Orleans on I-10 westbound. When I came off interstate exit to a street near where I was going, I had to almost stand on brake pedal to stop and keep from rearending car in front of me. I checked my brake fluid and it was full with no leaks. There are no leaks on inside under brake pedal. This vehicle is a 2013 Ford Edge SEL AWD assembled ay Oakville, Ontario, Canada. There was no dash lights that came on to indicate that there is a malfunction. My vehicle may also have an electrical light problem to which I am not aware of.
Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. Dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. I asked if the issue was common and pointed out there was a recall on new Ford cars and trucks due to backup camera issues, and why this issue shouldn't be covered as it is has the same problem that the recall on newer vehicle has? There was no response other than asking if I wanted the camera fixed, or not.
The collision avoidance and cruise control system has become intermittent, undependable and dangerous while driving. There is no way to tell when it is woking or not and to depend on it is asking for disaster. The dealer doesn't seem to have a clue as to what to do about it.
Had to have transmission replaced at 48,000 miles. I was driving down the road and all of a sudden it just shut off while driving. I was on a city street driving about 40 MPH. I had to call the local police department to have them come park behind the car because multiple people almost hit me while stranded in the middle of the road. Oil pressure light came on for a single split second then went off. Right after the transmission gave out and engine shut off as a way to protect the motor. I was almost hit by several people. I started the car again and it idled fine. As soon as I shifted into drive it shut off again. This could have gotten me and my gf seriously injured. Rear cross traffic warning signals go off when nothing is around. It happens all the time and is super annoying.
Camera backup does not work, the passenger door will not latch, so it is open and flew open while driving.
My rear/backup camera is inoperative and doesn't engage properly. Also, my "check engine light" comes on ( and goes off) periodically; code "402" appears {emissions} issue!??
Tl* the contact owns a 2013 ford edge. The contact stated that the rear camera failed. The contact stated that the screen was black screen and while operable, the image was displayed upside down with a beeping sound. The contact stated that the failure was intermittent. The contact also stated that the liftgate failed to close or open completely. The vehicle was taken to corwin ford of springfield (3241 south glenstone avenue, springfield, mo, 65804, (417) 883-4330) to be diagnosed. The contact was informed that the rear camera and liftgate needed to be replaced. The manufacturer was contacted and stated that the vehicle was not included in the federal safety agency campaign number: 20v575000 (visibility). The vehicle was not repaired. The failure mileage was 68,000.
My backup camera is in 2013 ford edge is not working for past 2years just like in the 2020 models recall.
Tl* the contact owns a 2013 ford edge. The contact stated that while the vehicle was in reverse, the image displayed on the back over prevention screen was upside down. The contact had not contacted a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The approximate failure mileage was 71,000.
Tl* the contact's aunt owns a 2013 ford edge. The contact stated while driving 20 MPH, the transmission warning light illuminated and the vehicle decelerated independently. The contact was able to park on the side of the road and turn off the ignition. The vehicle was restarted and the warning light was no longer displayed. The vehicle was taken to koons ford lincoln of annapolis located at 2540 riva rd, annapolis, md 21401, (410) 224-2100 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was 131,995.
Vehicle door ajar warning light appears on dash as a bright red warning when door is actually closed. Loud beeping warning sound continually sounds off while driving, causing a distraction making unsafe to drive. Driver ignores other warning banners and alerts because this "door ajar alert" is constantly on and ringing. The driver and passengers are in danger because the saftey automatic door locks dk not lock while driving. The driver cannot lock doors with key fob because the door sensor shows the door is ajar. Dome lights are constantly on while driving make it very difficult driving at night, impeding sight of street signs, street maintenance workers, other vehicles, and pedestrians.
Rear camera intermittently fails. The camera operates fine at times, but in many cases, an error appears on the screen indicating the camera is inoperative. I have attempted to stop the car , put it in park, then reverse to see if it woukd reset. It does nit reset. There are times when the camera initially operates but fails as I back up. I have been to ford dealer and they say that the camera must be replaced. Don't quite get that - why will the camera work fine during knee attempt to backup and then fail during next attempt to backup! The problem began last summer (summer of 2019)
While driving the car 40 miles it completely died and the steering wheel locked up. I took the car in for diagnostic test and it came back nothing. The car was giving back to me and it had the warning flashing on the dash with the wrench . I took several pictures. Driving west on I-40 during rush hour traffic. I paid for this repair and see this exact same thing has happened. Several month later the brakes felt like I was pushing on a brick. I was unable to stop,. The ford company has a recal on the brake boaster and I was told to pay 900.00 and maybe some time they will include my 2013 ford edge. Sept 16 2019 , the check engine light is on. There is a recallfor the ford edge 2013 but again not mine I have a faulty purge valve . Ford is charging 349.00 to put on a part that is again on recall. This part is also on the outside of the car.
My back up camera says "camera is unavailable. Please contact your dealership." when I put the car in reverse. I just bought the car two days ago and it started doing this, this morning.
The electric components in my ford edge is a major safety harazd with locking the SUV rear doors both left and right of my SUV.very very concern with the safety aspects as I am a parent of 2 kids age between 10-12 years old ...I need reassurance that ford will recall my 2013 ford edge se SUV before there's a very very serious situation .please help me to help my family safety...thank you
All the car sensors have gone out it says the doors are open at all time even when closed tightly the lights come on and go off on their own when it's parked and the engine is shut off the engine oil light pops on and off the air pressure light stays on the air bag light goes on and off the back up camera hardly ever works. The head lights have dropped down and only shine out about a 15 feet ahead of you while driving.
Why driving 40 MPH the car engine light flashed on oil pressure low. The engine shut off and the steering locked up making it in possible to get the car off the road. This is extremely dangerous. I had just driven on 4 hwys to get home 50 minutes. What if this happens why someone is on the highway.
I went to the dealership to get an oil change and tires rotated. They said I needed rear brakes . Appointment was made for 2 days later. When I drove the car home after the oil change, the engine check light came on and will not turn off. I told the service advisor about the engine check light . It is still on.
I bought this car in july of last year, it is now october. My heat worked fine this past winter but since trying to use it this year since it has started getting colder, all I get is cold air. I have even had the thermostat replaced which made it work for a day but had to take my car back in 2 days after the repair. My mechanic said it is the computer which I can't find anything about in my warranty guide. I know I am not the first one to have these issues as I have seen many complaints online. It would be great if I could get some help getting this issue resolved soon due to my 3 young children.
Unsafe electric issues, very concern.
Sudden loss of power while driving. The engine and all systems shuts down while going 50 miles an hour on the highway. Have to coast to a stop and restart. This has happened on 2 occasions in the last 3 months. I'm going to get myself killed in this thing. Also rear back up camera image upside down when it does appear and driver door indicator alarm is on when door is clearly shut. I have taken the vehicle to dealer to no avail. They were to contact the factory but never got back with me on the clear electrical computer malfunctions of this vehicle.
On 6-22-17 I purchased the ford edge from town and country toyota. Less than a week later the car computer indicator consistently began to denote door ajar. The car was taken back to the dealership where it remained for 4 days. On 7-13-2017 while driving on busy street in charlotte nc around 4:30 pm in the afternoon the ford edge computer system flashes that the oil pressure is low. Immediately after this information was placed on the car computer screen the breaks locked, the steering lock and the car stops while in transition with no warning and I am sitting underneath the green light in the middle of an intersection on the street.
Door latch system malfunction. This triggers a door adjar signal in the vehicle. This ultimately keeps the interior lights on and prohibits you from locking the doors of the vehicle
The "door ajar" light stays on showing drivers side door open when it is not. Drains the battery, it causes the alarm to go off randomly and it is not safe as I am not able to lock the doors. Today will be the 7th time I am taking it to a certified ford dealer for repair.
Engine control module-PCM. After 3 years of replacing/repairing items on my car, they now say that the PCM is the cause. I have replaced multiple sensors, catalytic converter, drive shaft, turbo, cooling system, and the list goes on. Had the PCM been diagnosed the first time my check engine light came on and replaced the sensor, I could of saved a lot of time. Every time I would go in, the diagnostic test would show 02 sensor which was replaced numerous times, then they would say catalytic converter, so on so on going down the list. I would get stranded on the highway because the car would completely shut down. Not one person in the past 3 years said the PCM was to blame. After a week of trying to diagnosis my car after once again being stranded on the highway, they are saying the PCM. The mechanic states that the computer module is on back order with ford. The ford rep states that they are selling them faster than they can be made. If this part is on back order (2 weeks) and can't keep them in stock, there seems to be an issue with the PCM for fords. Everything that I have read states it is very hard to diagnosis a PCM but there needs to be a code that appears when it is faulty because this could of been covered under warranty 3 years ago but instead, I have paid a lot of out of pocket to get to this point of replacing the PCM. Pcm in high demand with ford indicates a red flag for this part and issue. Please review.
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