The contact owns a 2017 Ford Edge. The contact stated while driving 70 MPH, the high coolant temperature message was displayed. The contact became aware that the coolant level was low and added coolant. The vehicle was slow to start and began to shake. The contact restarted the vehicle. The accelerator pedal was depressed but the vehicle was slow to respond. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to coolant intrusion into cylinder #2. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The approximate failure mileage was 119,000.
2017 Ford Edge engine complaints
Page 17 of 32: complaints 461 to 490 of 913, newest first, as owners wrote them.
The contact owns a 2017 Ford Edge. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was taken to the dealer, where the same assessment was made. The dealer determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 81,500.
I took my 2017 Ford Edge to the dealership I purchased from (Eddie Pruitt Ford) due to the check engine light being on. I was told that the engine needed to be replaced due a coolant intrusion in #2cylinder. This is a known issue with this engine, as a TSB was provided to Ford mechanics. . The codes were P0301 and P0304, which means there was a defect in the engine that would allow coolant intrusion into the cylinder. This is a widespread problem and should be recalled by Ford.
Motor has coolant intrusion per FORD technical service bulletin. Vehicle show P0303 miss fire cylinder 3 code, low coolant, and white exhaust from the tail pipes. Issue confirmed by for Technical Service bulletin. 22-2229 issued/ revised June of 2022 pertaining to 2015-2018 Edge Vehicles with 2.0L Ecoboost engine . Flaw is in the cooling deck around the cylinders prematurely wearing causing coolant to leak into the cylinder head. triggering misfires and potential engine failure while in operation. Spoke with Ford and they stated the vehicle is out of warranty therefore they will not do anything about the issue.
The contact owns a 2017 Ford Edge. The contact stated that during a routine oil change, it was discovered that the coolant level was low, due to coolant intrusion into the engine. The check engine warning light was illuminated. A dealer was not contacted. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-229. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 102,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? -The Engine had to be replaced due to coolant and oil leaking through the 4th cylinder into the engine itself, effectively killing it. How was your safety or the safety of others put at risk? -The car unexpectedly shook very violently, and would not properly accelerate due to the problem. Smoke clouded the street as I drove to the repair shop - and other drivers were worried for mine and others safety. Has the problem been reproduced or confirmed by a dealer or independent service center? -The problem was confirmed by an independent mechanic as well as a Ford dealer, who told me this is a common occurrence with this specific engine, though there is no recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The Ford dealer inspected the engine and came to the same conclusion as the independent mechanic - the engine had suffered an intrusion of oil and coolant through the 4th cylinder which effectively killed the engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The check engine light had been on for around a year prior. Also, the acceleration had been getting weaker and weaker.
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light had illuminated and while attempting to decelerate, the vehicle started shaking and then stalled. The contact made several attempts to restart the vehicle and regain power. The failure had become more persistent. The vehicle was taken to an independent mechanic where it was diagnosed that the radiator coolant was leaking into the combustion chambers. The mechanic referred the contact to the dealer. The vehicle was taken to the dealer where the diagnosis was confirmed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was 70,000.
The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact called the dealer, and an appointment was scheduled for a diagnostic test. The dealer performed the diagnostic test and determined that coolant had leaked into the engine. Due to the failure, the mechanic diagnosed the vehicle with engine failure and provided the contact with an estimate for an engine replacement. The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the federal safety agency Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 63,000.
The contact owns a 2017 Ford Edge. The contact stated that while driving 35 MPH, the engine overheating message was displayed. The vehicle failed to accelerate over 20 MPH. The contact stated that several unknown warning lights were blinking, and a beeping sound was heard. The vehicle was taken to an independent mechanic and the contact was informed that there was coolant and oil mix in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 40,000.
The engine coolant leaks into the pistons due to cracked cylinder wall Car is goes through coolant very quickly which may cause the engine to overheat or catch fire. There is no noticeable leak from outside the vehicle and is not obvious the coolant gets low/empty very quickly Vehicle has been inspected by Ford Dealership and a third part mechanic, both confirmed the coolant leak and cracked cylinder wall A check engine light came on, but it was for misfires in the engine, not identifying the coolant leak. (Coolant in the cylinder caused car to misfire on start up)
At about 99000miles the engine light came on, resulting in a diagnostic coe P0302 ( Cylinder #2 missfire). This caused the vehicle to have trouble starting and the front end to shake. Soon a warning light indicatingh the engine was very hot iluminated after checking spark plugs, coils, throtle body, air filter, I notice my antifreeze coolant reservoir was empty, however there was no sigh of leak. I been driving the vehicle since then requiring to constantly add coolant to the reservoir. I have not taking the vehicle to the dealer for this particular reason. My vehicle experiences all the synptoms for a leak into to the cylinder. I can not afford to pay for the replacement of an engine or for repairs cuased by a poor design by Ford. I dont kmnow where to go to get this fix
Have misfiring when starting car -Had check engine light come on with code p302 ( cylinder 2 misfire). I had the spark plugs replaced, problem continued then had the ignition coil in cylinder 2 replaced to diagnose if it was firing problem or in the motor. Turns out the long block (engine )will need replace do to ford coolant leak in cylinder ,witch may cause overheating- engine loss - as bad as engine fires. Whats worse is that the new engine is the same 2.0 ecoboost engine with high chane of same issue happening again. All of this was over a 2 month period with a certified mechanic trying to diagnose every time. All active recalls have been done and done by ford dealer also. The potential of a fire or engine loss in any of these ecoboost motors is high a risk.
My 2017 Ford Edge Titanium is in Pep Boys shop having the engine block replaced due to coolant leaking into the cylinders. This issue has been diagnosed by my mechanic and could have been a possible fire hazard. The engine overheats to extreme temperatures causing the engine to catch fire. The engine light came on while I was driving car. The engine also alerted me by voice in the car that it was reducing my speed and power to the the motor due to overheating. After 3 different mechanics assessed the situation it was determined that the engine coolant was leaking into the cylinders. The engine has been replaced now. This has apparently affected other models.
The contact owns a 2017 Ford Edge. The contact stated that upon approaching the vehicle, she observed an oil leak underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the plastic oil pan. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 38,000.
Engine light came on. Took vehicle to Villa Ford of Orange. They hooked up a code reader and said 2 codes came up: misfire and spark plug. They couldn’t look at it that day so I took it to Fullerton Ford, they said come back first thing The next morning. Took it back To Fullerton Ford, they looked at it and told me there coolant in the engine and the engine was blown. I bought this vehicle brand new 7 years ago. I only have 42,131 miles on it. It is not out of warranty by mileage but is out of warranty by years. All of the maintenance has been done by Villa Ford of Orange. There has been no negligence on my part. And no reason for the engine to have blown with only 42,000 miles on it. This is definitely a defective engine and have heard of others with this same issue with this engine. Ford needs to step up to the plate and recall this engine. Thank you in advance for your help.
Engine light on loss of engine coolant and engine miss fire.
The contact owns a 2017 Ford Edge. The contact stated that the vehicle failed to start occasionally. In addition, the vehicle stalled while driving. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the cylinders. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.
The contact owns a 2017 Ford Edge. The contact stated that while his wife was driving 55 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into cylinder #2 had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The VIN was not available. The failure mileage was 100,000.
The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was idling, the vehicle was shaking and shuddering abnormally. The check engine warning light was illuminated. The vehicle had been taken to the dealer where it was diagnosed and determined that coolant was leaking into the #2 spark plug. The dealer suggested that the engine be replaced or purchase a new vehicle. An independent mechanic also confirmed the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was 72,000.
Failed flex plate on ford edge not covered by ford. Customer satisfaction program does not cover due to mileage even though our vehicle was over the mileage threshold prior to ford sending out the notice.
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the engine overheated. The contact allowed the vehicle to cool down. The vehicle was then taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the engine failure was due to coolant leaking into the cylinders. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the heater failed to operate. The check engine warning light was illuminated, and the temperature gauge displayed that the engine was overheating. The contact pulled over and turned off the vehicle. The contact waited until the engine cooled down and restarted the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the coolant level was low and added coolant to the coolant reservoir. The contact was informed to monitor the vehicle for leaks, but no leaks were found. The contact stated that later while driving, the vehicle was shaking with the check engine warning light illuminated. Additionally, the heater was inoperable again. The contact checked the coolant level and discovered that the coolant was low. The vehicle was taken back to the independent mechanic, who referred the contact to an engine specialist. The vehicle was then taken to the engine specialist, who diagnosed that there was coolant intrusion into the engine and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 80,000.
Engine coolant leaking into engine block causing it to overheat.
My check engine light has come on twice in the past month. I was told the first time it was my spark plugs and that possibly coolant was leaking into the head gasket. They fixed my spark plugs and the light went off. A month later the light comes on. Turns out coolant is leaking into the head gasket which is a KNOWN COMMON PROBLEM IN FORD CARS! When I called Ford they were not shocked to hear this. They even told me how often they see it and the guy I talked to said he doesn't understand how there is not a recall. I was told how extensive and expensive the repairs are and that I should just get a new car. My car is well maintained, less than 100,000 miles and less than 10 years old. I have gotten 3 other opinions from mechanics who have said the same thing. They say this is a COMMON problem in Fords and they see it constantly. Shame on Ford for letting it go this long. I will never purchase a Ford again and tell everyone I know to never purchase one.
Engine replaced for the first time on october 2023 and a second time new engine again in nov. 2023 This is wrong!!
The coolant is leaking into the engine. This has been reported more than 900 times and Ford has yet to issue a recall or make people aware of the issue. This can be hazardous breaking down on the highway and especially when traveling alone with areas having no cell service. On 4/4/2024, I was on my way to the office when my car started overheating out of nowhere and went into low power mode. Cars zooming past me because I couldn’t keep up is very dangerous. I was stuck and couldn’t get over anywhere. On 4/10/24, I’m told to get proof that I had routine maintenance done to my car and on 4/11, I was told the engine needed replacing. It was acknowledged that this is a known issue.
Purchased 2017 Ford Edge new from Ford dealership. Vehicle maintained by same dealer since new. At approximately 81950 miles the check engine light appeared. Error codes indicated cylinders 2 and 4 were misfiring. All four spark plugs and coils were changed and engine light cleared. Approximately 5 lays later it reappeared and engine ran ruff. Took vehicle to a ASE certified shop that ran a diagnosis indicating several codes. Further investigation revealed water in number 2 cylinder. Was informed by shop tech that there is no repair as engine block design is faulty. Returned to Ford dealer and was informed that engine would need replaced at a cost of $10,000. Drove vehicle for a few more days (approx. 100 miles) during which on 3 occasions the engine would suddenly run ruff and stop resulting loss of power steering and brakes. - engine failure, yes available for inspection - engine stopping, loss of power steering and power brakes - yes confirmed by dealer and independent service center - yes, check engine light and engine running ruff (81950 miles)
I was informed by my mechanic, that due to a design defect, antifreeze was leaking into the engine block of my car. They said that the engine might explode and a new one was over $7000.00
I have a 2017 Ford Edge and have the issue of intrusion of coolant into the cylinders, which I learned from some research is a known problem that this model is having. It initially was a check engine light. I brought it to an oil change place and they ran the code and said I needed a tuneup. I got a tuneup and the light returned. It caused the engine to overheat. Luckily, I was not stranded but could have easily been stranded with my grandkids in the car on a roadway. The only resolution is a complete engine replacement costing me $8,000 because Ford has not issued a recall on this known problem and is not standing behind their product.
Purchased [XXX] 2017 EDGE SEL AWD TWIN SCRL 2.0L ECOBOOST ENG. The FORD PREMIUM CARE plan was purchased for additional $2595.00. [XXX] with 54899k miles, check engine light appeared, the red wrench appeared on the MIL, cooling fan running on high and harsh shifting. Diagnosed with transmission failure and replacement, completed on [XXX] at PARADISE FORD IN COCOA FLORIDA. On [XXX] , 108746k miles the check engine light appeared on the dash. Diagnosed AT BILL MARSH FORD GAYLORD MICHIGAN as PO302 and PO316. Known TSB [XXX] 2.0L ECCOBOOST COOLANT IN CYLINDERS. running rough and shudder. DIAGNOSED AT SECOND DEALERSHIP ON [XXX] WITH SAME CONCLUSION. PO302 PO316. After checking the ECO system it was determined that #2 sparkplug was seized with coolant leaking into the cylinder. Plug was removed and replacement of long block recommended. After further investigation a known technical issue is present in that component, a class action law suit is pending, (Quill and Arrow Law) and a recall pertaining to the failure of 2.0L ECCOBOOST ENGINE. The car is no longer reliable for daily basic transportation unless the 2.0L engine is replaced. With only 108k miles on the car I feel another 100K miles is feasible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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