Saw there was a recall for wiper motor defects for Ford Explorer and Escape, per the federal safety agency Campaign Number 26V117. We had intermittent wiper failure with our 2016 Ford Edge Sport years back, which resulted in Ford repurchasing the vehicle back through the BBB (back in 2019). If carry-over parts / design are similar between the Explorer/Escape & Edge, then you may want to investigate incase the scope of this recall needs to be expanded. Please give me a call if you have any questions. (I'd like to stay anonymous as I am a Ford employee) I think we still have videos of this that we can share too.
Ford Edge wipers problems
47 of the 14,136 owner complaints about the Ford Edge describe windshield wiper failure, most of them for the 2013 model year.
- owner complaints
- 47
- worst model year
- 2013
- typical mileage
- 55,000
By model year
Often reported together
Headlights 2Stalling 1Overheating 1Loss of power 1Engine failure 1Check engine light 1ABS 1
What owners say
The rear window spontaneously shattered/exploded. The rear defrosted was on as well as the rear wiper. It was 30 degrees outside.
The contact owns a 2019 Ford Edge. The contact stated that the windshield wiper motor had failed on the vehicle for a second time. There was no warning light illuminated. The windshield wiper motor was repaired in 2023; however, the failure reoccurred. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
On [XXX], around 7 PM, while my 2016 Ford Edge SEL was parked in front of my apartment, I used the remote start feature to start the vehicle. After activation, the rear window shattered unexpectedly. I could hear the crackling sounds, and the rear window was falling apart. There were no external impacts or visible damage to the window prior to this incident. The vehicle was stationary, and the weather conditions were normal at the time. I went to Elder Ford of Rochester Hills. The manager informed me that they could not do anything and that I should fix the car before returning it at the end of the lease period. I mentioned that there was Technical Bulletin FSA# 17B39 for the 2016 Ford Edge in Canada, but the manager informed me that it was only valid for Canada. He advised me to keep the receipt in case Ford USA issues a similar recall. FSA# 17B39 informs that war and salt can weep through the rear wiper motor shaft grommet. The residues in the rear defroster and cause uneven heat in glass and cause it to break or shatter. I live in Michigan so this is a common situation of salt/water during winter. It is unacceptable that this issue was not addressed. I had to pay $397 to fix a problem that was not caused by me. There are numerous complaints in forums about this same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On multiple occasions, the climate control system cuts out causing no defrost, the wipers stop working, and while driving the rear brake line failed which almost caused an accident. Ford stated it was outside of the warranty however the vehicle is driven only on streets and seems like a strange failure.
My engine light came on and the purge valve was replaced. I have 71k miles on my edge. Two weeks later the light came back on and on my way to the Ford service department, I started to get warnings of coolant leaking into engine, the car was powering down and i barely it there. I was told that I need a new engine at $8,500! I just put new tires on, new brakes and rotors, new wipers and replaced a purge valve, all for thousands of dollars. I don’t have $8,500 so I am out a vehicle!!! I borrowed my friend’s ford edge 2018 with 29k and within 3 weeks the engine light came on and I was driving it to be checked out with his mechanic to have it completely power down with the same frightening message of coolant leaking into the engine. Both our cars are sitting and out of commission!!! Ford needs to help its customers with repairs on their defective ecoboost engine design. My car was garaged, loved and always serviced at a ford dealership. I am sick over this entire situation for myself and friend and all the other ford customers faced with this poor engine design. My edge is a 2017 and my friend has a 2018…how can one person carefully driving both cars within 3 weeks time have both engines completely die and need total replacements!!! I hope a class action lawsuit comes soon!
Windshield wiperblades motor out not working. On wiper blade makes a noise the other wiper blade comes up and doesn't go back down
The first issue I am having is that the vehicle is telling me to put my car in park when it’s already in park. This has been going on for many months now. My second issue is when I fill my tank to full and try to start it, it has a hard time turning over. This has been going on for many months now. My third issue is that my front wipers will not turn off no matter what I do. And it’s been weeks. The fourth issue I have is that two of my tires keep leaking air since I have purchased a vehicle from the dealership and I have had it in and they claim they sealed it but they are still leaking. So I constantly have to fill them up with air. This has been going on since I bought it from the dealership.
The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the front windshield wipers were activated; however, the passenger’s side windshield wiper was not functioning correctly. The contact stated that the passenger’s side windshield wiper was not contacting the windshield. The contact replaced the windshield wipers however, the failure reoccurred. The dealer was contacted but provided no assistance. The contact was referred to the manufacturer. The manufacturer was contacted but no assistance was provided. The contact was referred to the federal safety agency Hotline. The failure mileage was approximately 17,000.
(First incident) Went to replace wiper blades as they were chattering. Lifted driver side arm and wiper blade fell right off without any intervention. (Second incident) Installed Bosch Icon wiper blades as they were supposed to be the best on the market. My wife was driving home at the start of the blizzard 12/21/2022 in Iowa and once again, the driver’s side wiper blade fell off while in use. Extremely dangerous situation for her and everyone else she met on the highway.
Related recalls
No recalls on record for this model year.
Questions about the Ford Edge wipers
Which Ford Edge years have windshield wiper failure problems?
The model years with the most reports are 2013 (13 complaints), 2016 (13 complaints) and 2011 (6 complaints).
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