The contact owns a 2010 Ford Escape Hybrid. The contact stated that after the vehicle was started and was still in park(P) in the driveway, the steering wheel failed to turn and seemed to be seized. The contact stated that the "Power Steering Assist" warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the federal safety agency Campaign Number: 14V284000 (Steering) recall repair had been completed in 2014 and that he had to pay to for Electronic Power Steering Assist repair out of pocket. The contact stated that he was the second owner of the vehicle. The failure mileage was approximately 207,000.
2010 Ford Escape Hybrid: loss of power steering
10 of the 59 complaints about the 2010 Ford Escape Hybrid describe loss of power steering.
- owner complaints
- 10
- of this car's complaints
- 17%
- typical mileage
- 180,000
- recalls
- 0
Loss of power steering by model year
What owners say
The contact owns a 2010 Ford Escape Hybrid. The contact stated that while operating the vehicle, the "Power Steering Failure" message displayed, and the steering wheel was difficult to turn in either direction. The vehicle was taken to the local service center who determined that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.
The contact owns a 2010 Ford Escape Hybrid. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message "Power Steering Assist Fault" was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The contact stated that she was able to continue driving by using physical strength to steer the vehicle. The contact stated that the vehicle was parked at the residence. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under the federal safety agency Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer and to the federal safety agency hotline for assistance. The failure mileage was approximately 130,000.
The electric power steering stopped working 3 times while driving my daughter had to put the flasher on and muscle the car to the side of the road the last time she was almost hit by another car. At the same time the radio and fdim would come on erratically and really loud. Took the car to larry h miller ford in slc utah they charged her 90.00 which she never agreed to, reprogrammed the car only and replaced no parts. Larry miller ford sent my daughter out with a car that is not safe, the radio and fdim still go off and on in a startling fashion and knowing that this problem will most likely occur again. I just want the car fixed so all safety hazards are addressed.
My vehicle was in park and I started it. The 'power steering assist fault' alert sounded and displayed. I could not physically steer the car and my husband had to drive the car home. We took it to our usual mechanic, who ran diagnostics and found dtc b2278. He did not want to replace it, and suggested we look into a recall. He even provided the recall number which appeared applicable. Our vehicle was manufactured at the kansas city plant during the manufacture time frame of recall 14s05, but our VIN does not show eligible for the recall. We believe it should be included in recall 14s05, since that specific recall was for this exact problem, known to occur on vehicles manufactured at that plant during that timespan. I would like to know the exact reason my vehicle is not currently included in recall 14s05. I would like to know specifically which criteria is used to decide which VIN numbers are eligible for this recall.
Tl* the contact owns a 2010 ford escape hybrid. While driving approximately 15 MPH and attempting to make a turn, the vehicle lost steering ability. The vehicle was driven to an independent mechanic who determined that the electric power steering assist failed and needed replacement. The vehicle was driven to latham ford (637 columbia street ext, latham, ny 12110) and was awaiting diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 231,000.
Power steering: wife started car with baby in the back, and the power steering system was out. Cluster displaying "power steering assist fault". Fuse appears to be intact. Contacted ford about recall# 14s05, and multiple reps say there is no active recall, even though it's listed on the federal safety agency site.
Tl* the contact owns a 2010 ford escape hybrid. While driving at low speeds, the vehicle lost steering functionality. The contact stated that the power steering required excessive effort to operate. The power steering and traction stability control warning indicators illuminated. Leif johnson ford (501 e kaenig ln, austin, tx) diagnosed that the steering column needed to be replaced. The manufacturer was notified of the failure and referenced the federal safety agency campaign number: 14v284000 (steering). The contact was informed that the recall was satisfied after the software was updated. The contact stated that the recall letter stated that there were three steps that were to be performed regarding the recall; however, the dealer only performed the first step. The failure mileage was 95,000. *bf *as the consumer wanted to add 4 questions to evoq and they are as follows: why or how, would reprogramming the pscm remedy the faulty torque sensor? Why would or how could this satisfy the recall enough to close it out, all the while, the faulty torque sensor is still in my vehicle? If a software update was completed, customers should keep a faulty part in their vehicle, even though that faulty part is prone to a failure that could lead to an accident? If this is not the position held, can you confirm for me then, it seems to be the position of ford, that if the replacement parts have a lower probability of failing, this still does not warrant an extension to the coverage for those older/original parts, is this correct?
Problem first arose while driving ~60 MPH on highway, there was a slight jerk of the steering wheel, as well as a dinging-alarm heard. Did not notice a warning on the dash at the time, car drove fine the rest of the day besides this quick incident. A few days later, the power steering went out upon turning right at a stop light, steering was very hard but manageable. Upon starting the car again later the same day, I noticed a message of "power steering assist fault" on my dash along with dinging heard, and no power steering at all. Drove home without power steering, forced and difficult turning. Found that there were recalls for this problem of my car, just not for my VIN specifically.
Powersteering light came on, power steering failed. Reset by turning car off, then restart... Did this more than 4 times.
Related recalls
No recalls on record for this model year.
Questions about the 2010 Ford Escape Hybrid power steering loss
Is loss of power steering a common problem on the 2010 Ford Escape Hybrid?
10 of 59 owner complaints about the 2010 Ford Escape Hybrid (17%) mention loss of power steering. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2010 Ford Escape Hybrid?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2010 Ford Escape Hybrid
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