Car steering torque sensor not working properly causing power steering assist to be lost compromising electric power steering (eps) assist and increasing the risk of an accident. Ford has a recall 14S05/2014-193, but they are saying my car is not included on this recall at this time although it is exactly the same issue I am having now.
2009 Ford Escape Hybrid: loss of power steering
39 of the 153 complaints about the 2009 Ford Escape Hybrid describe loss of power steering.
- owner complaints
- 39
- of this car's complaints
- 25%
- typical repair cost reported
- $1,700
- typical mileage
- 100,000
- recalls
- 0
Is there a fix? No recall or service bulletin covers this area of the car yet.
Loss of power steering by model year
What owners say
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving in a parking lot at 15 MPH, the steering wheel became inoperable. The steering wheel was difficult to turn. The power steering assist failure warning light was illuminated. The contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering). The local dealer and an independent mechanic were contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 120,000.
The contact owns a 2009 Ford Escape Hybrid. The contact received notification of the federal safety agency Campaign Number: 14V284000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was able to restart but the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed as a failure with the electric power steering assist. The contact was informed that the power steering control module (PSCM) and the instrument cluster module, needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2009 Ford Escape Hybrid. The contact stated while stopped, the steering wheel started shaking abnormally. The vehicle then lost power steering functionality. The vehicle was taken to an independent mechanic and the power steering control module was reset; however, the failure recurred. The vehicle was taken to the independent mechanic and the mechanic stated that the vehicle was experiencing similar failure as in the federal safety agency Campaign Number: 14V284000 (Steering) and advised the contact to reach out to the dealer. The dealer was contacted, and the dealer stated that the vehicle was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 270,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering sensor failed warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 140,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that after his wife started the vehicle, it was discovered that the power steering assist had malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 59,746.
The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the power steering failed intermittently without warning. Upon investigation, the contact discovered the federal safety agency Campaign Number: 14V284000 (Steering) which she linked to the failure. The contact had taken the vehicle to the dealer where they informed her that an unknown sensor had caused the power steering failure. Additionally, the contact was informed that the driveshaft needed to be replaced. The contact was informed that the Vin was not under recall. The manufacturer was notified of the failure and referred the contact to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.
Tl* the contact owns a 2009 ford escape hybrid. The contact stated that while driving at various speeds, the steering wheel ceased causing the vehicle to become difficult to steer. The power steering failure warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The contact mention the federal safety agency campaign number: 14v284000 (steering) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 181,011.
Tl* the contact owns a 2009 ford escape hybrid. The contact stated that while driving at various speeds, the vehicle loss power steering assist with the power steering fault message displayed on the instrument panel. The vehicle failed to restart once the failure had occurred. Due to the failure, the contact was concerned that the ignition was defective due to the vehicle failing to restart. Upon investigation, the contact discovered that the vehicle was previously included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was notified of the issue and informed the contact that the recall repair was performed prior to her owning the vehicle and therefore not subjected to the free repair. Additionally, the contact experienced issues related to the suspension. The vehicle was taken to an independent mechanic for inspection. The mechanic discovered corrosion in the wheel well which affected the connection between the suspension and the unibody construction. The contact was informed that the mechanic needed to remove the hybrid battery, the fuel tank, and the fuel line to repair the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
Tl* the contact owns a 2009 ford escape hybrid. When the vehicle was parked after driving for some time, the contact attempted to accelerate and drive the vehicle; however, the steering wheel was locked. In addition, the power steering assist fault warning indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the lost torque signal failed and needed to be replaced. The vehicle had not been repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 78,000.
The power steering assist has gone out. Ford did a recall on this part but if you weren't having any problems with it at the time they did the recall they would just flash your ecu and call it good. This doesn't actually prevent the failure from happening. So eventually the power steering fails like it did to me while I was driving on the freeway, which is a known problem. They then want to charge you to have the steering angle torque sensor replaced. This is a safety issue and should be replaced by ford at their expense.
Tl* the contact owns a 2009 ford escape hybrid. While driving 30 MPH, the steering wheel seized without warning and a wrench warning indicator illuminated. The contact and a bystander pushed the vehicle over to the side of the road. The contact called an independent mechanic who inspected the vehicle and diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the VIN. The approximate failure mileage was 211,000.
Related recalls
No recalls on record for this model year.
Questions about the 2009 Ford Escape Hybrid power steering loss
Is loss of power steering a common problem on the 2009 Ford Escape Hybrid?
39 of 153 owner complaints about the 2009 Ford Escape Hybrid (25%) mention loss of power steering. The model year with the most reports is 2008.
How much does it cost to fix loss of power steering on the 2009 Ford Escape Hybrid?
Owners who mentioned a price put the repair at about $1,700 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2009 Ford Escape Hybrid?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2009 Ford Escape Hybrid
Loss of power 23ABS 17Brake failure 14Check engine light 14Steering lock-up 7Stalling 6Won't shift 6
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