2009 Ford Escape Hybrid: sudden loss of power

Filed Feb 27, 2023 · Steering · 270,000 miles · NV

The contact owns a 2009 Ford Escape Hybrid. The contact stated while stopped, the steering wheel started shaking abnormally. The vehicle then lost power steering functionality. The vehicle was taken to an independent mechanic and the power steering control module was reset; however, the failure recurred. The vehicle was taken to the independent mechanic and the mechanic stated that the vehicle was experiencing similar failure as in the federal safety agency Campaign Number: 14V284000 (Steering) and advised the contact to reach out to the dealer. The dealer was contacted, and the dealer stated that the vehicle was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 270,000.

Filed Oct 14, 2020 · Steering, Suspension · 100,000 miles · MA

Tl* the contact owns a 2009 ford escape hybrid. The contact stated that while driving at various speeds, the vehicle loss power steering assist with the power steering fault message displayed on the instrument panel. The vehicle failed to restart once the failure had occurred. Due to the failure, the contact was concerned that the ignition was defective due to the vehicle failing to restart. Upon investigation, the contact discovered that the vehicle was previously included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was notified of the issue and informed the contact that the recall repair was performed prior to her owning the vehicle and therefore not subjected to the free repair. Additionally, the contact experienced issues related to the suspension. The vehicle was taken to an independent mechanic for inspection. The mechanic discovered corrosion in the wheel well which affected the connection between the suspension and the unibody construction. The contact was informed that the mechanic needed to remove the hybrid battery, the fuel tank, and the fuel line to repair the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 100,000.

Filed Apr 22, 2019 · Steering · 149,015 miles · NV

Vehicle has had intermittent loss of power assisted steering function. System provides no warning of steering function loss. Currently the steering is showing evidence of the steering torque motor feedback loss. Produces small oscillations in steering wheel while sitting in park or at idle.

Filed Feb 2, 2019 · Driver assistance, Steering · 154,000 miles · CO

14s05 recall, code b2278 lost power assist system luckily I was not on the highway. I was driving in a neighborhood at less then 20mph. I have 154,000 miles on my car. This failure made it nearly impossible for me to steer my car. If I had been on a mildly busy street and needed to turn at an intersection I would not have been able to do it. I was moments from getting on the highway and can not imagine how I could have had any control of the vehicle. Ford should be replacing all the failed torque sensor. Should be a class action lawsuit!

Filed Oct 2, 2017 · Steering · 102,000 miles · NY

Tl* the contact owns a 2009 ford escape hybrid. The contact stated that the vehicle experienced a loss of power steering, while idle and at various speeds. The contact stated the vehicle was operable however, the steering column needed additional effort to be moved. The power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was not diagnosed for the issue. The dealer was not contacted. The manufacturer was contacted however, no further assistance was offered. The failure mileage was approximately 102,000.

Filed Jul 16, 2017 · Acceleration · 95,500 miles · OH

While driving you lose power/speed no matter how much you push the gas pedal, an alert symbol comes on the dash especially on the freeway. You have to get over and turn the car off and then back on and it will work for a while. They tell me it is the throttle body that needs repair but my VIN is not one of the effected ones...

Filed Jun 16, 2017 · Acceleration · 132,600 miles · NC

Vehicle lost all power when pressing accelerator at 40 MPH. Had to coast to bottom of hill and pull over, wrench light came on. No response when pressing accelerator. Vehicle sat for about 40 min, wrench light cleared and we were able to drive the vehicle to a ford dealership. Ford dealership said throttle body and gasket needed to be replaced. Model not covered under consumer satisfaction program even though manufactured during time frame and same plant as other vehicles that were within the program.

Filed May 11, 2017 · Engine, Fuel system · 108,287 miles · CA

My 2009 escape hybrid had the same throttle body failure as shown in pe13003 and dp12006. I was driving on busy street on way to airport when wrench light and engine light came on and car lost power to accelerate which was scary to say the least! I managed to drive (or rather limp) to side street to prevent being hit and tried turning engine on and off. Wrench light went off but engine light remained on and drove car to ford dealer in limp mode. I was advised by them that my car went into limp mode to prevent any further damage to engine. I let them know I have extended warranty(premium esp) that was good up to 109,913 miles /aug. 2017 and currently had 108,287miles. The throttle is covered under this warranty however I was told the throttle did not need replacing. I was told the throttle was spitting gas as throttle door not opening properly and "the throttle had a cold which needed taking care of" and just needed a throttle/ fuel injection cleaning service. I was charged $346.18 for fuel injection cleaning and flush, hybrid battery filter and labor. I'm concerned this will happen again as throttle was not replaced and my problem was identical to the others investigated in pe13003. I don't understand why throttle wasn't replaced. Are escape hybrids not included in previous investigations? Why not??? Under my warranty, if throttle was replaced it would have cost me less than cleaning it. Is this just a money making ploy at the expense of safety? Please advise if escape hybrids will be investigated for throttle problems. Thank you

Filed Mar 17, 2017 · Electrical, Steering · 112,000 miles · NJ

I am asking that the investigation into ford recall 14s05 be reopened as the repair options were not sufficient to ensure the vehicle be correctly repaired as well as insure the safety of vehicles operation. Vehicle steering wheel jittering, bumping and vibrating while vehicle is stopped and experiencing intermittent loss of power steering. Ford recall 14s05 performed on vehicle 12/17/2014. At the time ford chose not to replace electric steering column and elected to complete recall with alternate software update. On 3/17/2017 the same ford dealership that performed recall on vehicle has determined that the electronic steering column must now be replaced due to part failures stated in recall. Both the dealership warranty administrator and ford customer service state that recall has been closed on vehicle due to december 2014 maintenance therefore the repair costs of the recalled parts will not be covered.

Filed Dec 31, 2016 · Engine · 102,000 miles · FL

My 09 escape hybrid suffered the same throttle body failure investigated in pe13003 and dp12006 where the vehicle goes into 'limp mode' following the tb failure. In essence, my daughter was merging not the highway and suddenly lost power to the vehicle. She was able to exit to the shoulder and the vehicle would drive in slow speed but not normal. I had the vehicle repaired at the dealer and have the receipt. However, ford excluded the hybrid from its consumer satisfaction program 13n03. As my receipt shows, the tb part number is the same as those on the covered vehicles as is the diagnosis and fix (replace the throttle body). I've contacted ford for coverage of the repair iaw the csp 13n03 but their stance has been that my vehicle was not included in the program. I'm contacting you to see if there was a technical/logical reason why the escape hybrid (with the same 2.5l engine and tb part) was not included in ford's response and whether there is anything additional I can do from the consumer end. I realize this request is some time after the repair but I was never notified of the csp program since my VIN number was not included and only recently learned of the ford csp. Thank you. Charles

Filed Oct 24, 2016 · Steering · 114,000 miles · NC

When driving in the mountains the power steering assist fault indicator came up and vehicle lost power steering completely.

Filed Oct 14, 2016 · Steering · 95,000 miles · CA

Power steering failed while operating vehicle on public roads. I believe the falure was caused by a faulty steering torque sensor htat was the subject of ford recall notice 14s05. The vehicle was serviced by dealer to address this recall and the dealer performed a "software update" to correct the issue. "the update allegedly would make sure the suvs wouldn't lose power steering while driving and would provide audio and visual warnings if problems occurred. If a driver received warnings, they were told to return the vehicle to the dealer." the audio and visual alerts did not occur and the power steering system failed leaving only manual unassisted steering, making operation of the vehicle unsafe.