My car had been having no issues and working as expected. I left to depart for my destination and my driver's door made a terrible grinding noise and didn't open smoothly. There was resistance. I am able to drive the vehicle without issue, but I cannot open the driver's door all the way. My local Ford Dealership won't repair the door, citing that I need to wait for the recall from Ford. I'd like to have a fully functional door on the vehicle I purchased.
2020 Ford Escape Hybrid: grinding or squealing brakes
7 of the 290 complaints about the 2020 Ford Escape Hybrid describe grinding or squealing brakes.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Grinding or squealing brakes by model year
- 20241
- 20223
- 20213
- 20207
- 20091
- 20084
- 20073
- 20064
- 20052
What owners say
On the driver door, the door check welds have failed. Heard a grinding clunking sound and had my mechanic look at the car; he identified what had occurred. I have researched online and found instances where once this is broken the door might open without warning. Because of this I am very gentle in using the door, opening it just enough to get inside. I do not use the window. I had my dealer body shop look at the door and they advised this is a problem they have been seeing. Their repair estimate is about $750. That’s just to rivet the part in place. They advised that to replace the part is approximately $2500. The odd sound the door was making started gradually and became worse. I first noticed a couple of months ago. There were no warning lights or messages prior to failure.
Initially driver side door began sluggishly opening proceeding to a grinding open which and finally incomplete opening. Power window has also become inoperable. Dealer charged $400 to look at what is obviously a known problem and said needed a brand new door and quoted $3,000+ (10% of a new car!) Refused service and a mechanic explained the situation regarding the welding failure and said he "opted" to not attempt to re-install the door check, meaning the door now will fly wide open if not perfectly controlled (which will obviously result in damage to hinge system. We found our car with several hilarious flyers printed (attached below) showing the full awareness of the issue.Our escape is a fully loaded Titanium model and issue began developing at about 49,000 miles. Car has never been in a crash of any kind and has 50,000 miles the VAST majority being 300 mile round trips on the highway for work.
Ford Escape’s Door Hinges are Defective: Our 2020 Ford Escape driver door hinges had to be repaired by a non-Ford dealer body shop as the car was out of warranty. The Columbus, Georgia Ford dealer diagnosed the problem as being defective door hinges but they do not do body work. The door's rivets popped out and the hinges made grinding and popping sounds when opened or closed. There were no warning lamps or messages about the failure before it occurred. We would appreciate it if the federal safety agency would issue a formal recall for this defect so we could be reimbursed for what we paid. Thank you very much.
Yesterday when I opened my driver side door there was a grinding/popping noise. I looked on-line and saw that it is the door check defect on the 2020 and 2021 escapes that is an issue with the welding. I called the dealership today and they said because it is over the milage for the warranty that it will not be covered. Ford issued a Technical Service Bulletin TSB-SSM 50150 but there is not a recall and there are several class action lawsuits regarding the issues. I was told to file a report with your agency.
Broken weld points inside the front driver-side door. There was no accident or impact to the door. The door was used properly and never overextended or caught by the wind to my knowledge. I am the primary driver. My spouse occasionally drives the car and he doesn’t recall any such incidents either. I opened it to get in one day and started hearing a popping sound. Immediately after the popping sound, I was not able to close the door. Ultimately, I was able to close the door but there are creaking and grinding noises every time I use the door.
Door started squeaking. Dealership checked and found that, "Door skin spot weld is broken under door weather strip near door check." Door has never been damaged by owner.
Related recalls
No recalls on record for this model year.
Questions about the 2020 Ford Escape Hybrid grinding brakes
Is grinding or squealing brakes a common problem on the 2020 Ford Escape Hybrid?
7 of 290 owner complaints about the 2020 Ford Escape Hybrid (2%) mention grinding or squealing brakes. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Ford Escape Hybrid?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2020 Ford Escape Hybrid
Loss of power 13Check engine light 11Door locks 9Backup camera 8Power windows 6Stalling 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Ford Escape Hybrid?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history