2008 Ford Escape: power window failure

Filed Jul 24, 2019 · Visibility · AZ

Have a 2008 ford escape. At 24,000 miles the window regulator on the drivers side broke. At 28,000 miles the window regulator on the left rear window broke. The car was under warranty for both these repairs. At 45,000 the right rear window regulator broke. At 59,000 miles the drivers side window broke again. I paid for both these repairs at my local big o tires, since it was no longer under warranty. Now at 65,000 miles the front right side window regulator has broken. I called ford customer service to complain and ask them to help pay for repair since this obviously a defective part. I was informed it would take 4 days to render a decision. I told them that was unreasonable, that I would be unable to go any where that I would have to lock my car. They returned to the phone a few minutes later and told me I am responsible and they would not cover any costs because it was no longer under warranty. I believe this window regulator is a defective part. I do not feel that I should have to continue to pay to have a defective part placed in my car. I live in arizona where it is 115 degrees...I never even roll down the windows, so it's not breaking due to overuse! I believe ford should be paying for this repair.

Filed Sep 15, 2014 · Visibility · 138,000 miles · TX

In the last 12 months 3 of the 4 electric windows in my wife's ford escape have fallen into the door due to the regulators failing. I find it hard to believe that a recall for this equipment problem has not been called. In 2 of the incidents, the windows fell while being parked in a business parking lot which could've made the vehicle open to theft.

Filed Oct 9, 2013 · Visibility · 15,000 miles · AZ

Starting at around 15,000 miles my window regulator/motor broke in my 2008 ford escape. Currently in october of 2013 I have replaced all of the window regulators/motors (4 total) in my car. The windows broke at around 15,000 miles, 30,000 miles, 60,000 miles and now at 85,000 miles. When speaking with my ford service advisor he has stated that this is a huge issue with the ford escapes and continues to say that is really should be a recall for this make/model. The last window broke when I was driving and sounded like a gun was fired at me and my drivers side window dropped, causing me to swerve in traffic. This is a major safety concern and should be a recall. As stated all 4 of my windows have now been replaced and they cost about $380 per window to replace. Ford customer care has been unresponsive to this issue and they should be held accountable for the lack of safety of the window motors/regulators which creates an unsafe environment for the driver and all passengers in this ford model. I would strongly encourage the federal safety agency to review this claim seriously and recall this part, as ford is creating an unsafe environment for all individuals driving this car.

Filed Oct 11, 2012 · Electrical, Visibility · TX

Out of nowhere in sept and oct of 2011 my sun roof, right passenger and right back passenger windows stopped working. They fell straight down.. The motor and the band quit and now come august and october of .2012 the same thing on the left. I bought this brand new on 2008 out of the dealership and now I have to spend my time and money for a defective auto.

Filed Sep 8, 2012 · Transmission · 45,678 miles · OK

The RPM gauge on the 2008 ford escape seemed to be "idling" high. The RPM's did not match how fast I was going in MPH like it usually does. It was like the car was hesitating to move. The wrench light came on and I looked up what that meant in the owner's manual. It said powertrain fault/default, take to dealership immediately! The back window stopped working too. I am sooooo disappointed in this vehicle!!! I'm still making payments, as I bought the car barely 4 years ago. With so few miles, it should not have these types of problems.

Filed Sep 14, 2011 · Visibility · 70,000 miles · AL

Tl* the contact owns a 2008 ford escape. The contact stated that three of the windows on the vehicle dropped down into the door panel abnormally. The vehicle was taken to the dealer who repaired the window regulators on two of the windows. The third window needed to be fully replaced. A complaint was filed with the manufacturer, who offered no assistance. The VIN was unavailable. The failure mileage was 70,000.