The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to roll up the rear driver's side window, the rear driver's side window failed to roll up as intended. The vehicle was taken to the dealer. The contact was requested to pay for a diagnostic test. The contact declined to pay for the diagnostic test. The contact stated that the failure was a known failure with the vehicle. The contact stated that the rear passenger's window regulator was replaced in November 2025. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 67,000.
Ford Escape power windows problems
86 of the 27,594 owner complaints about the Ford Escape describe power window failure, most of them for the 2020 model year.
- owner complaints
- 86
- worst model year
- 2020
- typical repair cost reported
- $3,000
- typical mileage
- 58,000
Is there a fix? There are 13 recalls for this area of the car. See below
By model year
Often reported together
Door locks 4Check engine light 2Won't start 1Wipers 1Transmission failure 1Stalling 1Hesitation 1Harsh shifting 1
What owners say
My husband I originally purchased this vehicle around October 2020. We are the only owners and when we purchased it, it had 78 miles on it. Since I purchased it I have had to pay out of pocket for all the tire sensors to be replaced, I have had to purchase a new heater fan, and a sensor for a seat belt that prevented my adaptive cruise control from working. A while back, a warning light came on saying my adaptive cruise control was no longer working. I took it to Ford and was told it would cost $1600 to fix it. Surprisingly, it started working on it's own a few days later. Currently I took the car in because my rear passenger window wouldn't go up. I was told that it would cost almost $1800 to fix it. I have taken it to Ford to have 2 of the 3 recalls fixed. They do not show that it was fixed and I was told they weren't able to fix it. I pushed the button one day to send the cloth covering on the moon roof back. It snapped and no longer works, their is a crack in my dash, and I frankly don't have the money to fix a window motor that should have not quit after six years. I take excellent care of my car. I have all the maintenance taken care of. I expect to have the brakes fixed, new tires, new battery. What I don't expect is for the sensors and motors to go out. I have been driving for over 40 years, owned multiple vehicles and I have to say I am so disappointed with Ford. I understand that the problems I am having is not just me, that many Ford Escape owners are having similar issues. I would just like some assistance.
Rear passenger window failed two different times, we have gotten it fixed. Now today the rear driver window will not go up or move.
My car was inspected two times at the dealership for the door welds possibly cracking. The second time (a year ago) they said that I would need the entire door replaced. When I’m entering and exiting the vehicle the door shuts on me. I also live in a high wind area. The window will not go up or down without the door being open. Every time I call the dealership they forward me to their service manager ‘Jonathan’ and he never answers not returns my calls. I had been dealing with this issue for nearly three years or longer. I’m scared my door is going to fall off while I’m driving.
My door start making a crunching noise i looked it up on YouTube and learned its called the door check bracket it looks like the dealership i bought it off put rivets in to band aid it up the window won't go down either very upset about this situation as it is my first purchase from a dealership
The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the message "restraint indicator lamp” was displayed. The contact’s daughter retracted the seat belt and reinserted the seat belt, but the message remained illuminated. The contact stated that the vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. On another occasion while the vehicle was started, the rear passenger’s side window button was depressed, and the window fell inside the door. The contact stated that the vehicle was taken to the dealer where it was determined that several clips and the window regulator needed to be replaced. The front driver’s side window was previously repaired under a Customer Satisfaction Program. The manufacturer was not notified of the failure. The failure mileage was 22,260.
The contact owns a 2023 Ford Escape. The contact stated that the front driver's door window would not completely roll up and close. The vehicle was taken to the local dealer who replaced the front driver's side door window motor, and the vehicle was repaired but failure reoccurred. Additionally, while operating the vehicle, the message "Front Collision Camera Inoperable" was displayed. The vehicle was taken to the local dealer, but failure code could not be retrieved, and the cause of the failure was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The failure mileage was 13,000.
Driver door hinges are loose. Door makes loud cracking noise when opening and closing. It’s very hard to close. My window will not go down either.
Door making a hoping noise window won't go down. Unwelded part of the door
The contact owns a 2010 Ford Escape. The contact stated while the vehicle was parked, the front driver’s side and passenger’s side windows and the driver’s and passenger’s side rear windows had rolled down while the vehicle was turned off. No warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the cables on the window regulators were fractured and the regulator and motor assembly needed to be replaced. The vehicle was repaired; however, the failures reoccurred. The manufacturer was notified of the failure and informed the contact the vehicle was not under recall and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 82,703.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2025 Bronco Sport, Escape, and Lincoln Corsair vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect" as well as FMVSS numbers 126, 108, 135, 138, 208, and 305.
- Risk
- An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed February 17, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25C02.
Recall number 25V049000 · Recall details
Electrical system: propulsion system: traction battery: management system/energy control module (bms/becm)
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Risk
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy
- Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24S79.
Recall number 24V954000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
- Remedy
- Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 24C38.
Recall number 24V850000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
- Risk
- An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
- Remedy
- Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23C25.
Recall number 23V506000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S33.
Recall number 22V331000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 22V149000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
- Risk
- A sudden loss of drive power increases the risk of a crash.
- Remedy
- A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S48.
Recall number 21V869000 · Recall details
Electrical system: body control module/bcm
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
- Risk
- Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
- Remedy
- Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S59.
Recall number 20V635000 · Recall details
Electrical system: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
- Risk
- If a window closes on a body part, it can increase the risk of injury.
- Remedy
- Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C12.
Recall number 16V617000 · Recall details
Electrical system: wiring
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
- Risk
- The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1‑866‑436‑7332. Ford's number for this recall is 14S17-S1.
Recall number 15V813000 · Recall details
Questions about the Ford Escape power windows
Which Ford Escape years have power window failure problems?
The model years with the most reports are 2020 (60 complaints), 2021 (7 complaints) and 2008 (6 complaints).
How much does it cost to fix power window failure on the Ford Escape?
Owners who mentioned a price put the repair at about $3,000 (median of 8 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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